quality assurance inspector

design engineer

billing specialist

sales associate

material handler

KLS Martin Group

So I am currently an Associate Design Quality Inspector in there new Manufacturing building, meaning I started as a Document Inspector. We inspect the documents that will be presented to surgeons about a patients surgery. Its a learning curb with the systems,  but once you learn them, its like second nature (if you are a techy person). Within 6 months, they expect you to move up to Design Quality Inspector, to where your inspecting the surgery implants and models of a patients skull for quality before the surgery. I just moved up after 6 months because you can train as fast or slow as you need, at your pace. Your trainer will be current employees you will shadow. They have so many training resources and everyone is willing to help. We use CT scan software and 3D software and its really cool! I am a techy person so I love the 3D part. You have to have a very good eye for detail and stay on task. If you procrastinate, they will know because of your metrics. But you have a choice to stay in office or rotate working from home.  The benefits are cheap but are good plans.

You get ten hours PTO every month and paid monthly which is challenging but I recommend splitting your check into 2 accounts. I got a $3 pay raise in just 6 months. More than I've ever gotten at any other job. Everyone is super nice, like its too good to be true lol The office is quiet and the higher management like the CEO is so cool and walks around the floor! They always have fun stuff going on an everyone is so chill. Their Christmas party was amazing. No micromanaging about staying on task or clocking in so you must have great integrity.  You dont have to clock out for breaks but they recommend just 2, 15 minute breaks but they don't really monitor you. Just don't take advantage of it. They treat and talked to you like your an adult and not a child which is important because I think I am older than my manager. They respect you here. You must be able to adapt to change also because some of the systems and processes are new and they try to continuously make improvements. I wish I found this job when I was younger to have a better retirement because I plan on staying here until I retire.  They have charging stations here and the office is very modern.

They encourage moving around and shadowing for different positions within the company. Awesome company and values about putting patients first. Also my manager is the best and they believe in diversity and respect. I recommend working for KLS!

When I first started at KLS, things were pretty good in the sense that the company had cared about staff and making the place a positive work environment. All of that changed over time and not for the better. It started when they started hiring people with no managerial experience to lead teams. Basically hired anyone that was best buddies with the hiring managers or played golf with them. Not because of merit. I can’t speak for the other teams, but my team was treated like the unwanted child primarily because we didn’t have engineering degrees. Had a problem with other coworkers? Manager would say “it’s because they’re stressed”. Wanted to work from home? Hire ups would come up with a new excuse every time as to why we couldn’t. Pixels on a model looked inaccurate? Manager would leave your message on read and ignore you. They didn’t care about quality but only quantity so that they looked like we were pushing cases and not if they actually would fail on a live patient. Actively would lie in your face about your performance to push you to do more when it makes you feel worse and not motivate you. And then on top of that, made us use AI and outsourced our jobs. Which both were grossly in accurate but didn’t care because it would make the hire ups look good because it was faster. I couldn’t abide to that mission statement anymore, so I left. If you have an engineering degree, apply for the job because they will treat you a bit better. But if you don’t, apply someplace else because the stress and low self esteem isn’t worth it.

I loved my job and the projects provided. Data entry is my best asset so I got all of the data entry projects that were important to have the information entered correctly the first time. I have learned alot about the medical world with the company I worked for. I have learned that the word "team" doesn't always apply to everone in the company and that is ok with the company. The most enjoyable part of the job is when I was provided a couple jobs at one time and got them all finished before they were due with keeping the daily assignments caught up. The hardest part of the job was dealing with the office politics when they started getting out of control.

I spent over a decade in a different industry and was looking for a change when a recruiter contacted me about KLS Martin.  I admittedly knew little about the company prior to my phone screening with the recruiter, but I'm glad I took the opportunity to explore further.  I left a very good, secure job for my current one and I couldn't be happier; everyone seems to pull their own weight around here, but more than that there is a good team atmosphere.  The technology is fascinating and the company is currently on an exciting growth curve, so I'm thankful to have gotten on board when I did.  It's also nice to be a part of an organization that is so patient-centric and works hard to ensure that the quality of life for all patients is improved to the greatest extent that technology will allow.  This company punches well above its weight and is a far better place to work than many large, publicly-traded companies that treat their employees like numbers and their shareholders like royalty.

Profess to be the KLS Family; however, that is definitely a myth. 

The four female Directors who really manage the company are known to turn on great workers overnight and at the drop of a hat. They have been given a pretty profane collective nickname by the  workers on the production floor because of their moody nature. 

When they turn on you, they will do whatever they can to make you look bad (even lie), just as long as they can keep putting up the facade to the Executive (Owners) that they are really good managers. They make decisions based on their know it all perceptions only, and won't listen to the people who actually know what's going on.

I would not recommend this company to anyone, Especially if they don't like working in constant fear for their job. While I was their I saw nepotism, Cronyism, Fraternization, Favoritism, and inappropriate behavior by at least one manager,

I was able to work my way up in this company because of my drive and productivity, however that stop with new leadership and I was constantly past over for promotion (by Junior employees that excelled because they were friends of friends) before I eventually left. I can only speak for the engineering teams but I did enjoy my job. I love the fact that it is patient-centric and I was helping someone through a traumatic experience in their life. However the work can be extremely stressful. Rushed projects with little to no deadline, high stress and long, long work hours. Is the engineering team worth it? Yes, but only if you are self-motivated, career driven and are willing to accept bad management if it's still in place, there was definitely a culture shift before I left.

I've been with the company for a while now, and one of the things that continues to stand out is the work culture. People are genuinely supportive, and collaboration feels natural—not forced. It’s the kind of environment where you can speak up, share ideas, and actually feel heard.
What I also appreciate is the focus on growth. There are plenty of opportunities to learn new skills, take on new challenges, and move forward in your career if you're willing to put in the effort. Leadership seems invested in helping people grow, not just filling roles.
Overall, it’s a place where you can thrive both professionally and personally. I’m glad to be part of it.

A typical day-check the day before emails, pull payments, go through aging, take payments over the phone, 
What i learn through out the day - something on the system, another place to search for information
Management - work very closely with each department. 
Co- workers - Very close quarters - no dividers, no space, over all like a family
Hardest part of the job - not being able to find the information needed for a customer. 
Most enjoyable part of job - I'm a goal seeker - so seeing the dollars disappear is part of it but the other part is overall the environment around the place is great,

Standard 8am to 5pm desk job. I was able to become proficient in SAP. Management style was slightly overbearing and could be considered "micromanaging", however not unpleasant. Many relatives, spouses, and partners working in separate departments but under one roof. The hardest part of the job was the initial implementation of SAP from Southware in 2013, but it was very rewarding when it was finalized and successful.

Supervisor is secretive and constantly deflecting the individual’s questions to other employees. You never know where your work standards are until the issue is really bad. New hires don’t last long unless your a favorite or have someone inside with pull. Minimal training for new hires that sets them up for failure. New hires are told it’s temp to perm, used then let go. Craptastic place to work, I only stay for the insurance and pay.

Top Job Titles	Average Salary
Quality assurance inspector 2 salaries reported	$17.50 per hour
Design engineer 4 salaries reported	$73,875 per year
Billing specialist 2 salaries reported	$18.50 per hour
Sales associate 4 salaries reported	$60,000 per year
Material handler 3 salaries reported	$17.17 per hour

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