customer success specialist

web developer

junior sales representative

human resources specialist

strategic partnerships manager

Kadince

pros:
- Non management team members (regular devs) are rock stars. The non-lead devs are some of the smartest I've come across in the industry and always willing to jump in and walk you through something or help you build understanding of Kadince's extremely complex and dynamic application.

- The whole company is really big into building up their relationships with each other and the customers. This also translates into highlighting people when they do something "#remarkable"

- Kadince is bootstrapped from ground up which means they are already profitable despite their quite small size

- The sales team members are some of the nicest people I've ever met and they really care about their jobs and the product

- Kadince has yearly retreat in order to build connections with teammates in person as well as a wellness week at the end of the year Christmas eve to new years.

- Every month has a wellness challenge - e.g. fitness, spring cleaning, etc. Loved how much people would talk about this and be open about their lives

cons:
- unclear hiring practices - probably the most important here: I was hired as a software developer and almost immediately put on the QA team where I wrote minimal code and worked manual QA day-in/day-out for almost the entire time I was there. I was let go for "performance" reasons. A week and a half before I was let go I was cold turkey switched to working on bugs instead of QA and expected to hit a certain number of bugs without additional support. My "lack of performance" came from not hitting those numbers. This was peculiar because they let me go first thing in the morning when my deadline was (according to the plan they made for me) EOD the day I was let go.
	- this is also exasperated by the fact that I technically did hit and complete the numbers that they were expecting. I fixed an issue they noticed and then noticed an issue on my own time. This was a bug well documented on the library's GitHub page. I compiled a document with all my findings and all the caveats I ran into and ideas for solutions. I sent this around 10:30 PM the night before they let me go and was let go at 8:30 the next day. 

- management can be unreliable and unwilling at times - the largest part of being a team lead is working primarily towards the success and wellbeing of your direct reports. In multiple instances I went to my team lead for help on a bug in the code base (when I would randomly get one or two) and we would spend time that was overall unhelpful.
	- example: I went to my team lead multiple times over the last week and a half (while I was on this "improvement plan") for help and they repeatedly would say things like "these bugs aren't that hard", or "these bugs should be easy", or in one instance "I have things I need to get done too" - as mentioned earlier - a major priority for a team lead should be the success and wellbeing of their team.

- really small team. The entire dev team (while I worked there) was only 9 people. This was broken up into 3 "teams" that comprised of the 1) the CTSO and Director of Engineering 2) a features/bugs team and 3) a QA team.

- concerns of nepotism - Kadince has multiple sets of siblings and several sets of spouses in the company. The director of engineering is the CEO's brother-in-law. The newest hire they added is the son of someone the company has a relationship with.

- none of the people on the QA team are QA engineers. They are all devs and the CTSO believes that QA and Dev are not 2 separate career paths.

- the HR team and CEO really harps on honesty and transparency but when I was honest about wanting to relocate about a week into my employment, they brought me into a meeting and said if I had brought up my desire to relocate during the interview process they wouldn't have hired me and basically told me to change my mind or they were going to let me go then and there. Relocation shouldn't have been an issue as I was already an employee and the company is fully remote. There was no indication from the job listing or the employee handbook that relocating would have ever been an issue.

- questionable conversations/comments - at multiple times there would be conversations or comments of questionable morality. After applying to this job after being laid off, the CTSO told me - to my face - "you have to wonder why you were laid off and not someone else". This is not appropriate conduct for someone in a leadership role. Another questionable comment made by someone high in the company was "we hire fast and fire fast"
	- this is doubly true since they hired another person same day as me and they got fired for "not hitting performance numbers" which was the story they told us at the time. Having been through that process and fired for "performance" now I cannot say for certain how truthful that story was.

- questionable behaviour during the workday - every company has their processes on how they communicate as a team. Kadince Devs use discord and expect you to be in a voice call with the rest of the team during work hours. The premise of this is applaud-able as you can simulate being in an office while being an all-remote company. However, multiple times the CSTO would actively open their microphone and burp into it or crack open a soda can or any other number of random noises that you wouldn't even make in a normal workplace.
	- to build off this, when I brought up this behaviour to my team lead, I had a meeting with my team lead and the CTSO where they turned it on me for not being personable and saying "I don't know how to build a relationship with you" and "you always look so closed off on video meetings."

Top Job Titles	Average Salary
Customer success specialist 2 salaries reported	$65,000 per year
Web developer 1 salary reported	$95,000 per year
Junior sales representative 1 salary reported	$20.00 per hour
Human resources specialist 2 salaries reported	$55,000 per year
Strategic partnerships manager 2 salaries reported	$72,500 per year

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