registered nurse

ct technologist

sterile processing technician

registered nurse - emergency room

registered nurse - icu

Kadlec Medical Center

I worked at Kadlec for almost a year per diem, holding out for a full time position. My role was to work whatever department needed help. Because of this experience, I can share that The Planetree philosophy of "treating others with care and compassion" has been rejected by both hospital and clinic management with regard to their employees.

"Everyone knows each other here" and "you must fit in with the culture" means that high school bonds and behavior are encouraged and rewarded. Every department has a snitch, gossip and/or mean girl, who make it their business to ruin other people's livelihoods and health with their words and daily actions. Managers react to their statements without verifying whether what has been said is true or factual or if a few words have been reported completely out of context.

After obtaining the "sought-after" full time employment, I thought I had found a "safe" place because rarely are full time people let go. I was wrong, The immature girl who was supposed to train me refused to do so. She told management that I touched her inappropriately and without verifying with me, the manager fired me without a warning. Even though their written protocol states managers are supposed to follow "progressive discipline" for transferred workers, she chose to believe gossip and side step normal management protocols. Also noted as a reason for termination was a half- truth. In reality, I discussed a serious error with a colleague because I needed help to fix the error- my teammate was out and the manager just got back after several days away.

He told the manager I was criticizing another employee: no, I was discussing how to fix a problem on a claim. The manager, a high school graduate who has never lived outside this area, does not know the difference between discussing "work product" that needed correction and "being negative" about the employee. My job was to locate and fix errors. Because my team mate refused to train me AND the manager was out sick most of the time I worked in her department, I decided to ask a colleague for help. Big mistake. The manager based the decision to end my livelihood on gossip alone and did not follow written disciplinary protocol or consult with HR.

An appeal to human resources did no good - it seemed I had been targeted for dismissal. In a "he said"/"she said" situation, the human resources director has no more sense of fair play and professional courtesy than other management. In the end, I was cast as an "other", accused of lying, and told I did not fit the culture. 

In my view, not fitting in with that culture is a good thing. Except for the fact I need to work, there was nothing at Kadlec that was positive for me and MANY other people that must put up with this toxic environment to keep a roof over their head. Kadlec is a terribly limiting and demeaning place to work, unless you are mean-spirited, in which case you might enjoy the much-prized "culture" and have the potential to be promoted to management.

I worked for a short time in the Patient Scheduling Dept.  While I'd worked for a number of other hospitals nothing really prepared me for this place.
 The place I worked in was a dark, cold and terribly depressing place.  Certainly nothing I would really call an office. There was a so-called "snitch" or "tattler" on staff.  She made it her job to report whatever she heard to another person in the office one was in charge who then reported to a manager. The worst part was she reported stuff out of context and what she "reported" wasn't confirmed.  I only tolerated working here for a very short time.  You don't really know who to trust and this makes the days drag on and on.....
The sad thing was how many of the women I worked with were all different ages yet they were so scared to death of being fired if they missed a day for being sick, or talking to one another or joking or basically having a normal day at work interacting with one another.  This was is sad and depressing!
Kadlec had been a place I'd been excited to work at and when finally given the chance became extremely disappointed and sad when all of the above and more happened.  This is why I left..I expected so much more yet was subjected to a work environment so grossly overrun by fear and  nothing more than complaints from the employees. Be leary of the department.  But above all, there is almost a book of written company "DON'TS".... so, if you are ready to quit breathing, enjoying work or your job or interacting with your co-workers or feeling like you can relax....definitely don't apply here.  Sorry to say, but you will be very much disappointed...

Kaldec’s mission statement is to “Provide safe and compassionate care”

That’s a lie and I’ve seen it first hand. If they truly cared about the safer of their patients, food would be handling properly. I’ve seen people touch ready to eat items with their bare hands, I’ve seen people lick serving utensils and continue to use them, they served under cooked/raw sausage to the public, patients would report finding hair in their food, and I’ve seen them eat food over the food they were prepping. 

Compassion at Kaldlec looks more apathy. At least towards the caregivers. Management will lie right to your face and HR doesn’t do a thing about it. All they’ll do is apologize that you were wrong. 

Unless you are friends with the managers, expect to work harder then others. Preferential treatment and favoritism is status quo and shows no sign of changing anytime soon. Even the union is useless. 

If you do work for Nutrition Services, here are some tips:

Work Evening and Night:
Evening and night shifts do 90% less work then morning shift and they get paid $2.50 an hour more on top of their hourly rate. You most likely won’t get that shift cause that’s wear the manager like to put his favorite people. They also work with little to no supervision. 

Drama is like oxygen, it’s everywhere.
Try not to get caught in the drama that are the MSRs or Cooks. It’s a constant nightmare. Some people like to cause drama because they are bored from all the work they don’t have to do. 

Once you get in, GET OUT
The only good thing about Nutrition Services is that it’s a good stepping stone to a less poorly run department. A lot of people leave Nutrition and feel like they just got off the Titanic before it sank. Don’t be the idiot floating on a door.

Good place to work and love my co-workers, but no patient contact in my job and not enough to keep me busy every day.  There is no "typical day" in my job as things change constantly here.  I assist the director of our department quite a bit of the time and my co-workers when they need me.  We do a lot of great work in our department for our partnering facilities in the outlying regions that don't have the available resources that we do here at Kadlec.  My department has started up the Telemedicine program at Kadlec to be able to reach those outlying facilities and communities to provide specialty care for their patients and alleviate the stress and cost of traveling to our clinics/hospital and ensuring they receive the care they need in their communities.  My co-workers are great!  Love working with them.  The most enjoyable part of my job is making sure everything we do in our department is for the patient.  I really love that!  I just wish I could be more hands-on with that process instead of doing it indirectly.  The hardest part of my job is knowing that we can't reach everyone and that there are still people out there who aren't getting the care they need because of their location or because of their financial situation.  Also, I like to be busy in my job and there just isn't enough work for my position.  I want a position where I can have hands-on contact with patients and their families and know that I'm making a difference in their day, their week, their lives in a very direct way.

I worked for Kadlec first as a traveler then as a staff nurse.I was there 17 years. I loved the team work. Management was fair initially when Kadlec was just Kadlec. Process improvements were a team effort and management was pulled from the workforce after proving themselves as servants and good role models for the most part. Providence has bought Kadlec and the entire culture changed immediately. Experience is not valued. The money component is clearly the priority... Cuts and shortcuts the norm. Obvious management stress and turnovers. Human resource policies, cold and unwelcoming. Horror stories of those with cancer out on leave suddenly not getting their EIB. I'm saddened that we have lost compassion in our community to the lust for money by the big corporate world. The big city moved to our town without knocking over one streetlight...yet it brought with it an anonymity and coldness that says anything but "all our best". The hospital died. Thank heaven some very excellent people still work there as well as amazingly competent physicians that allow some saving grace. Surgeries are safe there. OB is competent. The ER has great waiting times compared to other Regional Medical Centers. As a patient you really cant get better care in the Tri Cities. As an employee, you will lament the boss.

For the many years I worked at Kadlec never did I think it would be the way it turned out. I hung around because let's face it we gotta work and make money and I had hope that things would get better, but they never did! This place acts like they are all about plane tree and what not but reality is I've never heard and seen such babies complain about their jobs. Where I worked everyone complained and never wanted to do a little extra because like they said "it's not my job". Boy did I hear that a lot. I worked in a horrible environment. I was always so nervous to mess up because I knew that I would probably get yelled at. I always heard the negatives or how I messed up and never did I hear that I was doing great. The manager acted like she cared about me or what was going on with me but would turn her back and talk about me to other employees. In he end I'm glad I saw her true colors and I'm glad I'm out of that place. Walking in that place made my gut hurt everyday!! Always nervous always scared of who was going to ruin my day because I wasn't good enough. Let's not mention some of the doctors their...way over their heads and talk down to their employees no matter how hard they work or help them. Just over all bad bad place to work and this is that I left this job in good terms. I just held on as long as I could but had to leave. It was toxic working here. I say all this because it's what I saw, heard and experienced.

1. Providing professional and friendly care while creating a healing atmosphere in an Emergency Room. 12 hours shift duties include performing electrocardiagrams, wound care, cleaning rooms, patient transportation, obtaining vital signs (blood pressure and heart rate), assisting with life threatening critical procedures.

2. Gained a more knowledgeable view of customer service/hospitality. Health care related medical knowledge.

3. Management with great leadership skills and very professional. Very understanding of staff needs as well as patient needs.

4. Hard working, friendly, and professional staff that becomes a close family within the company. Team work, understanding, and geared to patient safety and well being.

5. The hardest part of my job is knowing that you and all your coworkers did absolutely everything possible to sustain and/or resuscitate a patient for a prolonged amount of time and not succeed.

6. My understanding and compassionate coworkers that are like family to me and everyone else during hard times in the Emergency Room.

I work a 10 hr. day, I work very closely with our coders. to resolve coding denials. At this time I am working with our commercial payer, Medicare supplemental AARP, ODS and Mutual of Omaha, TPL, Workers Comp, and UHC.
The beginning of this year we went Provider Based Billing under Kadlec Regional Medical Center, which has been a very good learning experience for us.
Our manager is a dedicated, and smart woman, very flexible and good to work for.
We have one day on phones a week.
The hardest part of my job is when I get a phone call from an elderly patient, who was not told by her sales person selling supplement insurance that this insurance was not going to cover a lot of the services this patient needs. it makes me sad to think people can take advantage of the elderly like that.
the most enjoyable part of my job is when that elderly patient calls and I am able to resolve whatever issue with their acct they call with, that just makes my day sometimes even my whole week is fulfilled.

I worked there 3 months and I was getting ready to take a full-time position on graveyard shift. Management was supportive and advanced you as long as your were there for every shift they called you in for as a per Diem employee, and did a good job.
I learned a new way to mop floors with a manual mop that I utilize at my home, and that graveyard shift isn't so bad if you're working for the right company and have good co-workers and shift management.
I think the hardest part of my job was not being able to jump right in there on the emergency department floor and help or help nurses on the patient floors. Being a caregiver for 20+ years and standing there watching all the "action" and not being able to help out was frustrating.
On the other side of things the best part of my job was walking away from the emergency department at the end of my shift knowing that at least I was helping in anther way, by keeping the er rooms bathrooms and common areas clean, and keeping the blanket warmers stocked.

I liked working with patients until I came to work at this cattle run. Not all providers or management are bad, but they are the minority. Patients care about the staff more than the management and most providers. 

Top Job Titles	Average Salary
Registered nurse 4 salaries reported	$77,477 per year
Ct technologist 9 salaries reported	$51.20 per hour
Sterile processing technician 3 salaries reported	$19.33 per hour
Registered nurse - emergency room 5 salaries reported	$59.41 per hour
Registered nurse - icu 4 salaries reported	$59.41 per hour

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