cable technician

laborer

splicer

lineperson

driller

Kanaan Communications, LLC

Strong lesson in how quickly a workplace can become unhealthy when leadership lacks transparency, accountability, and respect for employees.

On paper, the company presents itself as a growing opportunity in telecommunications construction with room for advancement. In reality, many employees are expected to carry responsibilities far beyond their title and pay grade, often without clear job descriptions, proper training, or meaningful support from management.

Communication from leadership was inconsistent and often changed depending on who you asked. Expectations were unclear, but accountability was very real—employees were often blamed for issues caused by poor internal processes, lack of documentation, or management decisions made far above their level. Instead of fixing broken systems, the culture often felt like protecting people at the top shifting pressure downward.

There was a strong pattern of favoritism, politics, and retaliation concerns. Rather than addressing operational problems honestly, the environment encouraged silence, and "just make it work" behavior that place employees in difficult professional and ethical positions.

Work-life balance was also poor. Stress levels were high, expectations were constant, and support was limited. Employees who were highly capable were often rewarded with more workload, not more compensation or advancement.  Many people stayed because they needed the paycheck, not because leadership created loyalty.

For applicating considering Kanaan: ask detailed questions before accepting an offer.
Ask for:
- A written job description
- Clear reporting structure
- Promotion path and compensation growth
- Expectations for overtime and after-hours ability 
- How concerns are handled
- Whether leadership supports documentation integrity or "workarounds"




I wouldn't recommend working at Kanaan Communications to anyone (especially if you have experience). Why??? Management is very disorganized, unprepared, and highly incompetent. Training is extremely inadequate; inexperienced new hires are immediately set up for failure. The tools/equipment they have are trash. They promise to provide you with the proper stuff, but they never do. Bucket trucks are never serviced, barely functional, and hazardous. Safety is a complete joke (OSHA violations galore!) You will be forced to work on super busy roads/intersections without any traffic control, they have non CDL drivers operating/driving T40's, no rubber gloves/mats or fire extinguishers, and cable trailers without functioning brake lights (just to mention a few). At Kanaan they stress production over your safety and quality of work. You will constantly be micromanaged (calls/texts all day long about your job status). You will be on-call on your days off without being paid for it. You will be forced to travel out of state with little to no prior warning (you only receive $20 per diem for each day of the week and you have to wait weeks later to get it). They manipulate your hours to limit your overtime pay. There is no work/life balance, you never get a raise, and the PTO is only 5 days per year (use it or lose it, no roll over). Management's unreasonable demands and expectations has every employee burned out physically and mentally. I have never worked for a company this dysfunctional and unprofessional in my life. The only positive thing at Kanaan is the bond you form with your coworkers because you are all suffering through the same BS. The only reason I didn't quit sooner was Covid occured and the job (career) I was waiting for delayed all hiring.

I worked for Kanaan Communications for about a year. I was a lineman and I would not recommend it to anyone who takes their job seriously. 
The pay was terrible for the extent of work I did, especially compared to other companies for the same work. The hours were terrible. Most days I would start at 6:30am and not be done until 8pm or later. I did not get paid for all of my overtime hours, and when I would say something about it, no one had a way to verify. A few times time card numbers were changed, not by myself, so I did not get paid for all the time I put in. Management plays favorites. One day they like you, the next they don't, it's like playing a game. I bought most of my gear for climbing and my tools out of pocket and on several occasions I have had some of them stolen and never returned. No one would admit to it so I cut my losses. Everyone would point fingers at everyone else if someone made a mistake, whether it was your fault or not. Most days I didn't have the option of a lunch, even on the 12+ hour days. The foremans they had had little to no experience so it felt like you had no guidance, and if you did ask for help, you would get reprimanded for it, even from the "higher ups". I found a better job that offered good hours, a foreman position, and better pay, and when I have my two weeks notice, they started looking for reasons to get rid of me sooner. A Co worker got a truck stuck, and told them that they had done it and management told them they were going to say I did it instead, and they told me they were going to let me go for it. I had heard while working for them if similar happening to other people who out in their two weeks notice. It seems they won't allow you to do things the right and respectful way.

I received the job with zero experience. Was excited to learn the trade, and to be able to do so with good equipment.

I thought it was good equipment. I thought the supervisors knew what was going on.

I enjoyed some of the work. We often had long drives out to job sites, and those were nice to get paid for. We often had utility locates that were either expired or not called in, and those were nice to get paid for waiting.

Trailers were often broken, hitches would often be missing pieces, and the drill machine would often have issues.

Might be different for aerial people, might be different since I haven’t been there in months.

When covid hit, everyone was laid off, but they actually just terminated employment. I called multiple times over the next few months, and was told each time that nothing has changed about people returning to work.

They have now had my job position posted on indeed and other sites for months. Maybe I just got fired, I don’t know.

As I had worked at Kanaan I was very excited to the amount of money I was given and then given many false promises. I had overlooked it for quite some time. As I progressed the company I would experience a lot of backlash due to management losing important paperwork. Which I would have to make copies of everything prior to sending into the office just because they would lose it. That was a regular occurrence in the company, or the office I was in at least. The Project Manager would regularly throw in my face the "I pay you a lot of money so you gotta do this" even though it was completely out of my job description. My crew and I would have to work from 7am-8pm most days to make up for the offices lack of production in other crews.

This is a very poorly ran company. Honestly you train for maybe 1 week and then you are on your own. You can explain to the best of your abilities that you need training, they tell you to figure it out as best you can. Your training is what you can do for yourself. You purchase your own hand tools, uniforms, and whatever else is needed. They are so nonchalant it's ridiculous. Not to mention you will be in roach infested hotels. Honestly I should have read the reviews, I never would have joined this place. If you can help it don't do it. Oh, yeah you will be away from home 3 1/2 weeks out the month. Per diem will be added to your check and taxed as well. They talk at you like you know what's going on. Communication is terrible. They "suggest" clocking out for a 35min lunch but working thru it as well. 

Never have I felt more disrespected in my entire life than when I worked for Kanaan. I applied for an aerial lineman position and got the job, being promised my own tools, climbing gear, etc. I can in at $15.5/hr with the agreement that I would start off as a groundman and work my way up as a lineman. 6 months later, I was issued my own truck, tools, and ground hand, as well as being promised an evaluation and raise based on my new responsibilities. 1Long story short, never received a raise and ended up making less than the ground hands who were working under me. Safety is a complete joke. Managers only preach it so they don’t get lectured by upper management. The only pro is the comradeship you build with coworkers because you’re all dealing with the same bull

Lots of traveling, but usually home every night unless you get asked to stay out of town. 
They love to preach about safety! They even have weekly safety meetings, but as soon as the meeting is done those safety policies go out the window if it stands between you and getting the job done.
They make lots of promises about getting proper equipment to get jobs done and be able to do them efficiently, but they never make good on those promises and then its your fault when jobs don't get done or take too long.
Don't expect to get annual reviews or raises like they promise either. Doesn't happen.

What is the best part of working at the company?
Leaving the company and moving on to better pay and where your hard work is appreciated. 

What is the most stressful part about working at the company?
The micromanaging. The over workload. Being paid pennies when industry standards call for higher wages. 

What is the work environment and culture like at the company?
Overwork yourself and don’t get a decent living wage. 

What is a typical day like for you at the company?
Overwork. No lunch. Handle multiple things being thrown at you and don’t call off.

What is the best part of working at the company?
It has been taken over by another company in January & its the worst job I ever worked for since they took over

What is the most stressful part about working at the company?
New bosses being hostile! Making the job unbearable yo work for. Kanaan was a decent company before now


What is the work environment and culture like at the company?
Prejudice! Hostile! Worst work environment 


What is a typical day like for you at the company?
Stressful since the takeover. I loved what I did before the takeover

Top Job Titles	Average Salary
Cable technician 1 salary reported	$20.00 per hour
Laborer 32 salaries reported	$20.75 per hour
Splicer 19 salaries reported	$31.42 per hour
Lineperson 9 salaries reported	$23.50 per hour
Driller 10 salaries reported	$26.00 per hour

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