delivery driver

retail sales associate

customer service representative

delivery helper

sales manager

Kanes Furniture

Kane's Furniture is a "family" owned business, but I am not sure how in touch the family is with the business, it's Executive running the show, and the impact on its people who are too afraid to speak up or do not see the point because it will fall on deaf ears.  Kane's can have great potential with the right person in the seat that not only looks out for the organization as a business of numbers, but understands that its people make the organization and will GO THE EXTRA MILE for their employees, rather than the bare minimum.  The bare minimum extends to regular store upkeep, the bare minimum for tools to be successful in one's role and for stores to be operational to effectively assist customers.

In my experience, I enjoyed my job, my team, and appreciated my boss. 
Now, the processes, systems, equipment/technology are antiquated.  A lot  of the work even in the professional level roles is manual and laborious busy work that can be avoided with the proper systems organization wide to help the company run more seamlessly.  Day to day tasks are inevitable in any role, but this takes away from general improvement, creativity, and innovation.  Kane's does not believe in continuous improvement, but operates on a "if it isn't broken, don't fix it-we've always done it this way" mentality.  

Kane's underpays their employees and would rather lose a committed, valuable employee yet turn around and hire someone at a higher salary expectation because they realize after the fact and learn the hard way that they will not be able to hire someone with the experience they want at a salary that doesn't match the market.  Think about how this goes over with the employees who remain with the company and what it does to their morale, what it says about your appreciation for loyal employees?  Kane's has a very hard time putting money into appreciation for their employees.  If it's free it's for Kane's.  The employees see through that and never see anything come from Kane's to truly show their appreciation for employees and make them feel it.  "I appreciate you and recognize your hard work" isn't just something that is said, but that is felt, it's not a tag line, but the environment that is created and the daily employee experience everyone encounters every single time they wake up and walk through those doors.

I hope the new logos and store fronts is more than a simple face lift and there are improvements that are underway internally for the greater good of the employees and for the company.

All the best!

Typical day at work would be loading a truck every day (unpaid), proceed to deliveries next day which could start as early as 4am, depending where they send you to. Delivery driver has to pay for EVERYTHING that they consider went wrong that day, a piece of furniture, any small damage to truck, everything, they use a semi subcontracted model for you in which you cover their costs even though you are an employee of the company. Also have a very intricate system of pay per piece delivery designed to basically play you. The more $ and less complicated pieces you are given to be delivered, the more $ you make but there is a catch: This is determined by Managers who get to decide/ favor whoever is on their good side, for instance: If you go out with $20.000 worth of items with very little assembly your day will be easy but if you go out with 10.000 and everything needs to be assembled, guess how your day is going to be? And this also determine the chances of something going wrong since the more you assemble the higher the risk and they have a " ranking" system which is greatly affected by those risks. See kind of how it works? New drivers and helpers are drawn in with a steady pay at first and that's another catch because once that training time is over you automatically fall into that system, they have who favors who gets what, meaning from that point forward: Your real Kanes experience is about to start now. OH, btw that salary they advertise is a joke. Prob, 1 or 2 drivers make that, the ones they favor the most. Maybe. And to keep you in perspective: It's more than 40 crews in high season.

I have thought some time whether or not I wanted to post this, and I finally decided to do so. I want to get this off my chest so I can move on. This company is a mess. Don’t waste your time going through the training. Find yourself somewhere better to work, were if you are a hard worker with ambition, and your a good nice person, you are appreciated and respected. I woke up each day looking behind my back it was awful. I was talked down to everyday even though I was on their level. Between the 100+ revised emails, management having it out for you, and their old as the hills computer system it’s not worth the pay. Even if you do everything as best as you can and try really hard they have people in their company they have kept for years that will lie for their job security, and throw you under the bus. Also, when you say you have been treated not properly by management don’t think HR will reach out to you. You are as good as gone. There is no “culture” in this company as HR mentions it to you before hiring you. The company is run by a dictatorship. No one has a voice. You are given empty promises, and management that grants you half done assistance. It’s a shame really, because they have the opportunity to really make great change, however management is afraid of its own shadow. I’m shocked this company is able to be successful with the way they run their business seriously. I’m shocked. If they didn’t have some great sales people they would be completely screwed.

What is the best part of working at the company?
You can make some good friends that share in the absolute misery that Kane’s embodies. That Ofcourse isn’t paying your bills but at least you get some buddies to talk with while you watch paint dry. 


What is the most stressful part about working at the company?
Every aspect of the company makes little to no sense. Limited outdated advertising , convoluted sales from the early 90s confusing customers , decor and floor layout is cheesy , a mish mash of furniture that looks like it was tossed in a blender and bedazzled.  Ridiculous / avoidable Inventory issues and on average about 15 - 17 days per month to deliver furniture ( which is how you get paid ) so it’s a scramble always.  Feast one month -famine for 3-4 months. Turnover rate was the worst I’ve ever seen working in retail sales for over 15 years. They do not develop or encourage sales people , rather they throw you into a rigged system where you’re fighting to avoid all their outdated systems / policies-all the while they’re advertising that you can make 6 figures bc one guy in one store somewhere in the past made it. The top doesn’t care about their front line. 

What is the work environment and culture like at the company?
There is no culture , square peg round hole. 

What is a typical day like for you at the company?
Watching paint dry. Waiting 4 hrs for a customer to come in only to find out they’re coming in for free tickets to a theme park

this company is horrible , i was very sick and need to replace 2 heart valves ,  went thru 11 hours in surgery and in a coma for 9 days , during the holidays, and was in therapy until march 1st when i was ready to come back to work, still no work due to the corona virus excuse , not even a get well card or xmas card ,  i had coworker that always complained about my oxygen machine , her name is TRISH!!  before surgery i needed oxygen and very ill , when i called out they gave me so much drama i felt guilty at times even though i was sick i made an effort to come to work , managers yelling at you , not one once of compassion, customers calling in on the phones blaming the customer service rep for the delivery, damages, or issue with the drivers cursing you out because our managers are avoiding those calls and put you on the spot !!! next thing im doing  is going to a local tv station channel 8 news NBC better get benken , maybe a visit from them might shake up things,  one more thing  my mom died  may 17 on short notice i requested to go have my moms service in new jersey , because the lack of agents we had , end up going to new jersey june 2 , to put my mom to rest , still looked upon with dirty looks, dont waste your time working here  its not a good place to hang up your hat !!

What is the best part of working at the company?
The best part of my job, is my coworkers,  and my managers. If it weren't for them,  or the fact I like helping others. I wouldn't want to work at Kane's. 

What is the most stressful part about working at the company?
The most stressful part is they micro manage EVERYTHING!!! The company is very unprofessional. Their inconsistent and constantly changing the rules. They decide at drop of a hat about policies, pay tiers, sales, and clothing attire. 

What is the work environment and culture like at the company?
The company is very toxic. They use work systems, and policies like their stuck in the 80's. They have old school mentality about procedures. The only reason most people stay is because their too old to work anywhere else, or because of their coworkers. 

What is a typical day like for you at the company?
Walk in door, straighten your AOR. Check your stock report. Find out information on sales, or what new procedure the company is implementing. Call customers to drum up business, or set and wait in line for an "up" (customer). Try and sell with little stock to choose from. Eventually take a break half way through your shift. Go back and wait in line, or prospect,  until close or shift is up.

I worked there for two year's and it was the worst place I ever worked for! Management does not know what they are doing and they treat the employees like dogs. The warehouse is full of all kinds of bugs and rodents. the whole place is filthy and never gets cleaned properly. I have also known of employees urinating in the warehouse because they are too lazy to go to the bathroom, sometimes on the floor and others in bottles then thrown in the trash!!! The furniture comes from over seas and is nothing more than the junk you get from wal mart. Worse they fix furniture that gets broken in receiving and on the trucks and send it to the stores as new. Very crooked company to work for all the way around. Never once spoke to the VP in two years who married into the family. You even have to have an elevator key to get to corporate because they treat the warehouse employees like they are trash. They constantly have food and beverage brought in for Corporate and leave the warehouse left out. Unless they don't eat all the food and then they give the warehouse the picked through leftovers. I would only recommend this job to my worst enemy!!! Did I mention overworked and under payed?!!!

Responsible for the sales of professional online recruiting services tailored exclusively to the sales and marketing industry. 
Demonstrates technical selling skills and product knowledge in all areas listed above that allows Sales Associate to give effective presentation of SalesCareerOnline.com’s Sales Recruiting System. 
Develops annual business plan in conjunction with Sales Manager, which details activities to follow during the fiscal year, which will focus the Sales Associate on meeting or exceeding sales quota.. 
 Demonstrates the ability to carry on a business conversation with business owners and decision makers. 
Maximizes all opportunities in the process of closing a sale. 
 Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues.          Develops qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking.
Assists in the implementation of company marketing plans as needed. Responsible for sourcing and developing client relationships and referrals

I never really had a bad time working for Kane's furniture. I made great money I thought. That's not what my ex wife thinks. That was the reason for becoming a truck driver. More money and more time away from the ex. 
Kane's furniture was a full commission job.You had to know your product and be able to talk to all different types of people, from snobs to someone that could not afford a pillow. You had to treat them both with the same respect at all times. You had to be an all around people person. We also took in several thousands of dollars at a time in cards checks and yes cash. we had to count and make sure we were getting paid the right dollar amounts for the merchandise the client was purchasing. I was a fun job. The best part was just sitting and shooting the breeze with the client to break the ice and make a sale and make that family happy about there small or huge purchase.

The workplace lacked stability, with frequent management changes during my time there. Communication regarding policies and procedures, especially regarding sales structures, was unclear, making it difficult to navigate commission-based earnings. Compensation expectations did not align with the reality of the job, and achieving higher earnings often required additional efforts outside of standard responsibilities. While training was well-structured and provided valuable knowledge, the overall work environment felt unprofessional at times. There were also concerns about hiring practices and sales tactics that made me uncomfortable.

Top Job Titles	Average Salary
Delivery driver 4 salaries reported	$60,000 per year
Retail sales associate 8 salaries reported	$108,750 per year
Customer service representative 7 salaries reported	$16.00 per hour
Delivery helper 10 salaries reported	$60,000 per year
Sales manager 7 salaries reported	$75,354 per year

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