counter person

service manager

car sales executive

service advisor

automotive service manager

Keith Pierson Toyota

The potential to make money is there.

Management is merciless and will not coach or help you, they expect you to catch on quick and have high expectations, they don't care whether you are new to the business or not.

Training was a joke, I was new to the business and was never trained on the sales process, all I got was product knowledge. The only way I could learn how the sales process worked was by shadowing another sales associate and watching them work a customer, which for me wasn't enough.

You have to make 25 phone calls a day, and if you don't you are fined and you do not receive an UP Slip, which means you don't get a chance to take a customer.

Yes you did read correctly, you can get fined, and its perfectly legal, Keith has you sign hundreds of contracts for each fine he can inflict upon you. (you should see the stack of paperwork you have to sign to work there, I thought I was buying a house).

Most people should already know if you are in this business you will have no life at all 70 to 80 hours a week. And God forbid if you have a family emergency, they still moan and groan, even though they have the sales floor stacked with 20 sales associates.

Also be warned before I left, Keith was having more cameras installed so he can watch his sales staff from home, they are in the offices and everywhere but the bathroom.  


If you can make it work and become successful, more power to ya, I just couldn't reach there ridiculously high expectations, I've always been the kind of person that needs time to adjust, and learn new things. I work for another dealership now and I'm a 20 car per month employee, I just needed the time. You won't get that time at Keith Pierson.

The starting pay rate offered for accounting positions compared to similar positions at other companies is awful. Given the amount of stress experienced in the daily work environment it certainly wasn't worth what I was being paid. There are a few people here and there who are genuinely good people and I value the relationships I formed with them, but for the most part I was glad to get out when I did. Sales and finance people can have inflated egos and will sometimes talk down to you if they think they can get away with it. The parts and service people tend to be a little more light hearted and generally have a good sense of humor. Everybody on the maintenance/janitorial staff that was there when I was were incredibly kind and did a good job despite it being a mostly thankless job. The cafe staff was great. There was a high turnover rate for cashiers and greeters which didn't surprise me. For the most part the people in those positions were great, but I definitely undestand the reasons why they left quickly. Overall it was a good place to gain experience, but if the conditions I experienced haven't changed I certainly couldn't see myself there long-term.

a typical day in the shop you would go get dressed clock in and start the day either cleaning or working on the first service. In my time at kpt i learned so many new things from the other tech most of them have very extensive knowledge on Toyota's systems one day you could be learning about the newest vehicle recall or working on commonly worn components. the management atr KPT is awesome as long as you communicate and show respect they will treat you with respect.workplace culture is great keith pierson is always bringing in his next baby it could be the Rolls Royce or the cool camero SS.The hardest part of the job is the repeatative and constant hard work you have to put in to make your paycheck.and the most enjoyable part is the slow days when everyone can come together and talk and get to know what kind of people everybody is and i thought it was the best first job ever.

I was awarded an opportunity for employment where most companies wouldn't have given me one. I came in with no training or prior knowledge of the industry, but with the training I received from Keith Pierson Toyota, I was able to achieve Salesman of the Month within 90 days of employment. The atmosphere of the dealership is very nurturing and provides an equal opportunity for success to all associates. Keith Pierson himself is very parental and has taken me under his wing and broadened my horizons in more ways than one. In 10 years of employment, I've been richly rewarded for the time and effort I put into being Salesman of the Year for 6 years. I've had the opportunity to travel with Keith from south Florida to Las Vegas and I have earned more money than I ever thought possible! I'm living proof that if you follow the program and work hard, the sky is the limit!

I started 12 plus years ago. Moved my family 450 miles from home and continued my career at Keith Pierson Toyota. Greatest desicion I have ever made for myself and my family. Keith Pierson himself is very fare and is honest. Mr and Mrs. Pierson are always at dealership and helps any customer and associate at anytime. I love the personal touch that is given. Mr Pierson always refers to us as associates not employees. He feels it's degrading and we work with each other as a team. Mr Pierson has an open door policy. Always handles situation swift and fare.  With that kind of leadership there is no where but to soar in Your career. It's like one big family. Nothing hidden. Never wonder what's going to happen next. Can't say it enough. As long as you have the drive you have a long and prosperous career here at KPT. AWESOME place to work.

Most departments do not work a typical work day it is a retail establishment and in order to achieve your sales goals you will have to put in the hours. It can be difficult to get along with other associates and managers at times when the pressure of sales is needing to be accomplished but the more you learn the easier it is.
I learned quite a few thongs about the automotive business and how it works along with what it can take to acquire financing for customers.

Keith Pierson had it all expect the pay. I started with this company in 2007 i attended christmas party and made friends with alot of the employees. I made progress and built leadership within this company. I went from washing cars for delivery and service to night manager in the detail department in the first 2yrs. My last 2yrs in a half i which over to the service department. In the service department my duties were to assist customers and drop them off to their location until their car was done with service. My time at Keith i learn communcation skills and better work ethics.

Performed recalls, repaired and/or replaced vehicles interiors including; headliners, seats, dashboards and airbags.  Prepared the required paperwork for recalls.  Prepared and cleaned bay for the days work.  The hardest part of the job was that the shop was very large and I had to walk far to get to the parts department and in contact with the service advisor to give them updates about the car repairs.  The most enjoyable part was the air-conditioned bays and a extremely clean shop.

What is the best part of working at the company?
The technicians and maybe 2 of the advisors were the best part 


What is the most stressful part about working at the company?
The owners meetings where he calls you names.

What is the work environment and culture like at the company?
Absolutely terrible. Advisors having their outburst and tantrums. 

What is a typical day like for you at the company?
Babysitting at its finest. Everday.

I was told I would be on Training Pay for 30-45 days which was $500/week and approximately 40 hours/week. After two weeks they assigned me to a sales team (even though I wasn't yet selling cars), without notice, and expected me to work 65+ hours/week for the same $500/week.

The place is so dishonest. One of my training mentors told me to stop advocating for the customer. I think that statement encompasses their feelings towards people.

Top Job Titles	Average Salary
Counter person 1 salary reported	$57,500 per year
Service manager 1 salary reported	$200,000 per year
Car sales executive 1 salary reported	$300,000 per year
Service advisor 1 salary reported	$1,325 per week
Automotive service manager 1 salary reported	$200,000 per year

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