support specialist

customer service representative

senior account executive

nurse practitioner

certified medical assistant

KellyOCG

Good work life balance,, but slow growth and low salaries.
•	Facilitate the hiring process of contract employees for a BP Directors and suppliers, by using an e-procurement tool. 
•	Manage relationships between the hiring managers and the approved vendors. 
•	Manage the order fulfillment process from job posting creation and work order to candidate start of assignment.
•	Broadcast orders to approved suppliers using Fieldglass / e-technology tool.
•	Exercise recruitment screening techniques that ensure only high-quality candidates are forwarded to the managers for review.
•	Coordinate the candidate interview process on behalf of the hiring managers.
•	Successfully negotiate work order details as necessary (e.g., rates, start dates, etc.).
•	Confirm assignment logistics between hiring manager and supplier regarding the contractors’ assignment information (start and end date, location, rates, hours, etc.).
•	Interact daily with hiring managers and suppliers to resolve program related issues.
•	Identify service delivery issues and provide appropriate and timely solutions.
•	Facilitate onboarding/off boarding activities as necessary (i.e. background screen, drug screen, renewals and site specific requirements; badges).
•	Ensure all related contractor on boarding/off boarding compliance documentation is executed and maintained in accordance with contract provisions.
•	Conducts maintenance for the e-technology system (Fieldglass), including rate adjustments.

When I first learned about the position, I applied and within minutes offered a verbal over the phone. The training thereafter was disorganized. I was there for only a short while (6 months). 
The managers are no seasoned nor do they have any management prior experience. The "boys" club mentality was obvious. 
Well into a few months, several (34 recruiters) left KellyOCG due to being mislead on raises, promotions along with overall culture. 
Being new, I was observant and as more time into the role - it  became apparent that that the elementary style of management was obvious. 
No team collaboration. Hourly was mis-quoted to me prior to getting on-board. 
Zero support from management (If you ask, they will assume the worst).

Not a good company with tremendous turnover. Diseased from internal but will soon realize that they need to change the dynamics. Too many people left with unfavorable experiences.

When I first walked into a Refinery I knew nothing. Through the years I have seen different changes happen with two companies merging, the changes making it a safer work place. From not knowing nothing about refining to learning a skill to grow within the Company and myself.

Each company gave me an opportunity to grow and advance my skills and knowledge. Learn different chemicals and job skills from each company. I have worked 17 years and changed to different contract companies within those years.

I worked myself into a position where I was an advantage to refinery. With job skill and knowledge that I acquired, I was not hired with company. I believe the refinery was not sure whom would perform and replace the knowledge of the job duties.  

I'm a type of a person if I see something needing to be done I would, remove materials/objects, to keep other from getting hurt. Help co-worker with job tasks and watch the other person back. SO that no one got hurt.

In the past year I have learned so much, I have built so much knowledge from my team. We have all grown as a family and stick together. We are there for one another in need. My typical day is laughing, smiling, and enjoying my job. I came to Kelly from nursing, and what a change that was for me, I learned so much about being a recruiter. I enjoy learning about others lives, what they have done and how they have also grown into stronger people. Managers, co workers are all wonderful, very understanding, always there when you need them even for just a laugh. We are considered a family. The hardest part I say about my job is... I have learned all I can for this position, and wish to learn more and grow with company. The most enjoyable part would be coming in to work talking with everyone. Laughing and joking with our candidates.

Working for Kelly OCG at Johnson & Johnson was a great place to work. Training was always available to assist in daily tasks with management support. 
The culture is very progress in learning new tasks, it is family oriented, and is a very comfortable work environment.
The hardest part of the many jobs I held was learning to write documentation for FDA approval.
The most enjoyable part of the job is definitely the work atmosphere. It is largely a team oriented atmosphere with so much going on where one can apply knowledge and talents, both within the scope of the job requirements and in sevicing the surrounding communities.

What is the best part of working at the company?
I really liked the people I worked for they always seemed to encourage me to better myself and if a permeant position open up for the company we represented they always encouraged us to apply.

What is the most stressful part about working at the company?
being 100 % remote and most communication being typed many things got lost such as tone or intent.

What is the work environment and culture like at the company?
When I started in office it was a fun environment but when it went to remote - no real cohesion just do your job and log off.

What is a typical day like for you at the company?
answer the phone - take down the order - submit and repeat

The position I had was a telecommuting position. Communication needed to be really good. This at first was a nice position, paid well, but in the end, even though I was told I was a great part of the team, they decided to reorganize and take out the need for a person with my experience. Since it was managed by Kelly, I felt that there was a lack of professionalism and the "culture" was one of everyone for themselves. The benefits were not good. You pay 600 a month for family benefits to have to pay more in generic medicine and have to pay a higher deductible before the insurance kicks in their 80%. I would not recommend this company.

Was getting sick got written up for it then had to call in next day because I was sick and they called me in the day after and fired me. The company hopes to get rid of you before you are eligible for raise or for advancement in the company’s. Good foot in door for intel but they suck in every way. And not like I didn’t have pto because they will fire you if you use any more than half of your pto and you only get a total of 10 days of pto a year and that includes sick days without any other leave options. I never took a day off and still got let go for taking a day off. Don’t work for them. Unless you’re fine with being just a number and a body. 

have been working at Kelly Services full-time (More than 3 years)

Pros

Amazing family culture in a F1000 company. Plenty of room for growth and opportunity. Work anywhere programs, and community engagement. Good solid benefits, and a work purpose that really matters in the world. Competitive benefits and incentive plans.

Cons

Not the place to work if you don't believe in the purpose behind the work that Kelly does. You have to enjoy positively impacting lives and believe that matching people with great opportunities is your personal purpose.

Advice to Management

Keep updating those offices and investing in technology!

First HR/ VMS that I have seen so disorganized.  Management would micro manage every aspect of a job which is unusual for this industry. I worked 65 hours a week doing a job that three others should have been divided between. Treated poorly, allowed no vacation or a single day off, manager would come to our site with alcohol on her breath from the night before while arriving later to client meetings.  The work was fine, but the management and lack of support made it miserable.

Top Job Titles	Average Salary
Support specialist 6 salaries reported	$34.33 per hour
Customer service representative 6 salaries reported	$21.17 per hour
Senior account executive 8 salaries reported	$90,000 per year
Nurse practitioner 4 salaries reported	$152,500 per year
Certified medical assistant 4 salaries reported	$23.13 per hour

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