stylist

retail assistant manager

sales associate

assistant manager

assistant store manager

Kendra-Scott

Work-life balance
It’s a nice place to work if you’re looking to move up in your position. The management does a great job with making you feel confident in your sales work.

Pay & benefits
You make shared commission. So as a seasonal worker, you make more per hour with no commission. As the position moves forward you make a little less than seasonal, but with commission.

Job security and advancement
It is very easy to be promoted within the company. The management does a good job at finding a suitable position for you. The training is also very easy. They do hands on training but all have videos to explain things like product knowledge.

Management
All of the management, including the CEO, are very supportive of their employees. They also make sure you’re comfortable with decisions that are being made.

Culture
Working at Kendra Scott has boosted my confidence in make dissions for the customers I help. They urge you to do what you think is best for the customer and the situation given.

Overall
Being given the experience to work at Kendra Scott means so much to me. It has opened opportunities for me that I never thought I would have. I’ve learned so much about customer service and handling complicated situations. I have also been give the chance to help with management roles within the store.   Overall it is a great workplace.

I've been working at Kendra Scott for 8 months now and I am so thankful to be here. The girls I work with are inspiring, courageous, talented, compassionate, hard-working, and all around lovely people to be surrounded by! 
I work on the field, and, although they have been brief, I've only had positive experiences with upper management/corporate employees.  My store's manager is fairly new and has driven our locations success. She truly exemplifies "put others first" and is always scheduling 1:1s with us to figure out how she can do more for us in terms of advancement within the company. 
I will say that I have not met every single sales associate/employee of Kendra Scott, and I do feel we are fairly lucky at our current location in terms of culture and management. 
Kendra Scott, herself, is very involved with the company and we've met her multiple times- she's gracious, open-minded, and truly wants to know from her employees how we can better the company as a whole.
I've only had positive experiences working for this company!

Easy work for minimum pay. I never personally worked a full shift during my time here. Some of my work weeks were 3 days. This job is great for someone who doesn’t have to rely on a paycheck yet, and the hours would definitely suit someone who is in school. Events were fun to participate in if you were selected to go, and a great way to build up a resume with volunteer opportunities. Pay is barely enough to pay for the jewelry pieces you have to wear to be in dress code. Dress code is business casual, and sometimes it is difficult to dress “hip” and “professional” when the pay doesn’t satisfy your basic needs. Unfortunately the store I worked at was very cliquey, and at times it felt like we were playing a personality contest to get hours or promotions. Sometimes we would get ignored if we didn’t follow expectations. Communication from management was never straightforward, and I wasn’t aware of any benefits or ways to acquire them. Overall, probably a great place to work as a high schooler or college undergraduate.

We start each day with a morning huddle, which is to review current and ongoing events, policies and procedures.  Any questions we might have can be addressed at this time but Touch Bases are one on one meetings for more private conversations.  Each specialist is scheduled hourly on a different task including incoming calls, returning voicemails and replying to emails in addition to other projects we might be working on such as UPS lost package investigations and administrative duties.  There is some flexibility and choice when performing other duties.  A favorite, continuing education classes are scheduled every week with team building exercises for the team to bond and build team connections.    The general attitude is team building, positive and a family atmosphere has been encouraged and rewarded.  Tends to be fairly intensive from customer escalation and solving tickets at a management expectation rate.  Overall, a good place to get great experience in customer service.

Due to my particular area's little knowledge of the company, work days were pretty slow and sometimes customers would not come in for 3-4 hours at a time. Days tended to get boring because everything that needed to get done for the day was done within the first few hours of the day. 

I learned A LOT about retail here and overall, it was a good place for my first retail experience but the hardest part of the job was the management as well as higher position individuals. There was no one to turn to if there was an issue in the store and if you did tell someone, they would question you so hard that it seemed that they did not believe you or they would take what you said and do nothing about it.

It is an absolutely lovely place to work when people are aware of what needs to go on to make the location strive but when there is a lot of mess and confusion going on with management, it gets pushed on the employees, leading to a semi-stressful environment.

Working at Kendra Scott has been a mixed experience for me . Initially, I felt a strong sense of support and camaraderie within the team . However , things took a different turn when I needed to take a break due to health reasons. This marked a significant shift in the way I was treated . During my time of health - related leave , I noticed a distinct change in management’s approach towards me . I felt like I was being micromanaged by not just one , but two assistant store managers , which created a sense of unease and discomfort. It was disheartening to witness a discrepancy in treatment , as it seemed that some colleagues were receiving fair treatment while I was being subjected to undue scrutiny .what struck me even more was the judgmental atmosphere that seemed to pervade . I often found myself feeling  belittled and underestimated, especially when it came to my learning curve with company products . Instead of receiving the support and guidance I needed , I was made to feel inadequate , which significantly impacted my confidence . 

You get out of it what you put in to it! My manager did a great job inspiring employees to learn more and try harder at selling tactics and professional behavior. That being said, commission teams can be competitive at times. But what is more frustrating was being about of team with employees who were not motivated to pull their weight, therefore creating burn out for others who picked up the slack. This can happen anywhere but I was disappointed when it never seemed to resolve and was a continuous cycle, even with new hires. I think increased pay and a more extensive interview process would weed out this problem. The best part- Customer interaction! Kendra Scott is an inspiring company that breeds returning, loving, connected customers. It was a very rewarding experience to hear customers love for the company and how special Kendra Scott was to them. Overall, a great experience!

Kendra Scott has an amazing and inspiring story that most women can truly respect. There’s pro’s and con’s with any company, but I have to say that working for KS has more con’s than any company I’ve ever worked for. The discount is amazing and the sisterhood you have with your fellow coworkers is bar none! But the company is very youth driven and isn’t inclusive of all ages and all ethic groups, it’s rare to see anyone over the age of 25 working at most of the locations and the pay is far below the industry standard for all positions across the board, if you need to make a living wage KS is not the place for you, if you are a kid looking for something fun to do in your spare time then KS is the place to be.

Working for Kendra Scott was an overall very pleasant experience, most of the management and employees were friendly, however, there were a few characters who stood out that nearly ruined it. Luckily, they were easy to avoid as they didn't get up and do much, how they managed to keep their jobs is beyond me, as you're expected and regularly encouraged to remain on your feet, working. That being said, there was always something to do, areas that needed help, and projects to work on. I worked the evening E-Commerce shift (1pm-11pm) and the management specific to that shift was beyond helpful and encouraging and I strongly recommend trying to work for them. They were kind, focused, they were willing to allow you to progress and grow as an employee.

Management at this company is absolutely terrible. Both store managers and Corporate give preferential treatment to certain employees. The employees that are picked as favorites by the managers will get to sit in the back all day and gossip, only reluctantly stepping onto the sales floor when another associate was taking a lunch break. The pay is not nearly enough, especially when you consider their demand for employees to buy pieces from each collection. If a manager disliked someone they would simply ignore this person. The work that needs to be done does not equate to the pay rate. While working here I witnessed some of the most discriminatory, condescending behavior from both store managers and Corporate.

Top Job Titles	Average Salary
Stylist 11 salaries reported	$13.16 per hour
Retail assistant manager 4 salaries reported	$16.13 per hour
Sales associate 1 salary reported	$16.00 per hour
Assistant manager 1 salary reported	$18.50 per hour
Assistant store manager 2 salaries reported	$20.50 per hour

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