security guard

safety director

security officer

door person

front desk agent

Kent Security Services

I worked for KENT Los Angeles buildings for a year and 7 months. Within that time they have gone through 3 GMs and 2 supervisors. The person who brought me in to interview was no longer working there 2 days after she scheduled my interview. When I came in for the interview the GM at that time had no idea and told me to come back in a week. I came back a week later in the beginning of December 2017 and wasn’t scheduled to work until January. Once hired and in my first day workers would already tell you all the cons and gossip of working there. You are not properly trained and expected to do more than what’s stated in your job description. They are constantly firing due to hiring people with little to no job experience. You will also be told to stay later or be called at random hours of day and night to cover a shift from a unreliable person or from firing people so they are short handed. Inexperienced workers don’t know their labor rights so they can be placed and told what to do no questions asked. Forcing you to stand for long periods of time while you are capable of doing your job while seated is illegal in CA. Building managers will force KENT to make you stand. KENT says yes because they don’t want to lose their biggest account in DTLA. I was hired to be fulltime and was kept part time due to favoritism and fake seniority. They will ask you to log everything throughout your shift but nothing ever gets looked at.  When a problem gets escalated a serious issue they will question how you handled things. The current LA GM has 0 interpersonal relationships skills. You can do your reports, your patrols, whatever and nothing will be done. I complained about graveyard being a cold shift and wanted a new inform and something to keep the front desk area warm. Nothing was done.  You will be disrespected by residents and their guests. If you file a complaint on a resident for threatening to assault my pers. I brought this issue in a typed Incident report and emailed both GM and building management and got no follow up on the incident. Soames who is the current GM, did nothing to see if I was ok or let me know he is looking in the the incident. Building management did nothing as well to follow up. 2 months go by and nothing. Within the last month I realize that I have no schedule. I text Soames and his response is to come the next day for a meeting.  I respond ok. So in other words if I never asked for my schedule I’m not sure I would have been contacted.  I come in the next day (this guy literally laughs in my face when I respond no to him asking me if I know why I’m here?) to be told that I’m being suspended for not waking up my coworker who was falling asleep at the front desk. Soames sees this since because there a KENT camera pointed at you at the front desk. Soames then tells me that I on camera helping a resident while this happening. So apparently you are now responsible for you coworkers that are sleeping while your working. I asked for the footage and was denied. I brought up my complaints from my incident with a resident and was told it’s being looked into. I brought up the fact that I made complaints a request for a new uniform. I was told that a uniform voucher was placed at my location. I then responded that I told the supervisor that I don’t have the voucher and that’s your direct line. After being put on week probation and filing a complaint with HR who still has not gotten back to me, I was fired through a phone call. Yes! You can get fired for doing your job! HR will do nothing unless you have legal facts to support your complaint. Don’t expect a follow up.

I went in for an interview after speaking with the Manager I was introduced to by a friend who was an employee with this company.
I live about 40 miles away from the Office in Kent and I showed for my interview 30 minutes early i like to be on time and when i went to the office 15 minutes before my interview no one was there, so i waited 10 minutes after the time the manager was supposed to meet me and received a new email on my phone It was the manager stating he had something come up in Tacoma and he had to take care of it I know Kent Security Has no contracts in Tacoma so he lied to me, Then had me come back in the morning for another Interview since he stood me up for the first. I interviewed well and was told id get a call by Thursday that week and that didn't happen so I called once a week for three more weeks and finally was offered the job under what i wanted for pay and as a floater I was told when my friend went on maternity leave i would be taking her shift since i had prior experience in this position at the site with a former company. I started working weird,shifts two swings 1 day shift and then a few graveyards after working three weeks my shift had changed three times and i was told each time that was my permanent shift I got stuck working double shifts without breaks and having 5 hrs turnaround after working 17 hrs straight till my next shift.No training just sink or swim if you mess up your gone.
No OPS Manager should get a job in OPS if they have no experience in Uniformed Security, have a dad who gets you the job and gives you the contracts for this company, and is 25 and has never had a job before this."Don't make Promises you Can't Keep" and "Make sure, when you give your word that it means something you'll earn more respect" words to live by!!!

Has only contracts gained from Daddy and brags about how many he is trying to get but hasn't gotten in the four months hes been in charge of acquiring new contracts and clearly can't handle the ones he does have.

Managed Supervisors. Covered call outs, dealing with site supervision. Directed "Road" Supervisors. Scheduled maintenance, cleaning and daily care of vehicles. Worked closely with human resources, payroll and other departments to ensure daily operations were achieved with efficiency. Great work environment, introduced to some great people that I still communicate with many years after leaving the company. 
I learned the daily running of a multi-million dollar and multi-thousand hour contract security company needs to survive. A strong leader that is not afraid to work for his/her people and do what is needed to achieve the mission at hand. 
While recovering from the devastation of multiple hurricanes and a major hurricane (Wilma which cause 20.6 Billion in damages and had South Florida closed for days and power out for weeks in some areas). 
The allocation of resources during times of need can become vital especially when it is a resource that is so finite as humans. This is one of the greatest things that a person can learn when working for any company. 
The concepts learned while in the military were used while in this position as well while serving on special assignments. This company often had special assignments that protected and secured high profile people and events.

Kent is a great place to work if you want to gain some security experience and need a flexible schedule. 
If you commit to their "floater" schedule, managers will reach out to you offering shifts so you get to kind of pick and choose when you want to work. 
Sometimes, it sucks though. They have weeks where everyone is quitting so you get a lot of phone calls from stressed out managers needing shifts filled. Some try to pressure you to take shifts. Stand your ground.
Usually, when issues occur at building sites, you're the first one to blame. I encountered a few people who were fired b/c they refused to pick up the work that was a superior's responsibility. Pretty hierarchical.
Workload also varies from building to building. There were some places where there were so many tenants you'd spend half your day scanning/inputting packages, other buildings where I saw nobody in an 8 hour shift. Great if you're in school or running a side business online.
But, ultimately you're getting paid $16/hr to wear a suit and do barely anything, if you live close to Manhattan, it's easy to stack up overtime. My main issue always came down to the lack of pay for the time committed. If you have nothing paying better and this is your baseline, go for it. Some buildings even pay you $20/hr, pretty rare though.

This company has been in business for 30+ years and has a solid client base. The entire company is undergoing restructuring and with that comes destabilization, uncertainty, inconsistently defined job roles and communication challenges. 
Kent has a phenomenal product and the next few steps in their change should yield positive results, given the attention is focused on good business protocols. 
 
The hardest part about the job was providing the necessary support to all members of the company and running an HR department with limited tools and resources. It's difficult to achieve all HRM and personal objectives in a 50 hour work week without support or an assistant. 
The most enjoyable part of the job were the people- the impromptu visits from employees, creating unconventional recruiting channels  and building relationships with other companies that will continue to grow. 

Nice locations
Kind people
Good experience to learn customer service and security
I trust the people I work with
We get the ability to feel independent and trusted
Great on hours
First year of working there was law enforcement to make sure my location was safe and secure
This company is very community based and there is a big sense of respect that gets reflected from the community to the company
Kent Services also has very good contracts that allow us to work in fascinating places
My main reasons for giving this job a good reviews is because you can be professional and relax at the same time
I also like this job because I am able to stay full time while going to school
While working here I was able to make improvements on myself and become a better person
I wish this company had tuition reimbursement for Business Administration and Business Management


It doesnt matter if it's Kent Security, Securitas, SOS...any of these companies that are in the 5 boroughs will only have top pay of 12 an hour in general. For that kind of pay in this city is absolutely deplorable. These companies will have mainly "fill-in's" . And they are simply temporary guards with little to zero experience in just the security field much less in the settings they will be stationed in. These companies charge the client on the contract a certain amount say..33 dollars an hour, they will pay the guard 10-12. Now add this up to 100 guards and we're talking about approximately 2,200 dollars per month. Bigger corporations like Securitas and Allied Barton have thousands of guards, "fill-in 's. They will literally hire anyone. So if your looking for a reputable security firm, i suggest looking for hospitals and universities, at least you will get major benefits. Make sure its union as well, because working for these companies will keep you poor and will lead to discontent.

What is the best part of working at the company?
I would say that the collaborative and great support environment from the Upper Management Team makes me feel valued. Also, the flexibility with the company understanding about work and lifestyle balance allows me to maintain a healthy and fulfilled life outside work. 

What is the most stressful part about working at the company?
I've been working Operations over 35+ years, which includes 7+ at Kent, I don't have any stress as I do know how to handle daily situations as they arise.  

What is the work environment and culture like at the company?
The company values and culture Instrongly believe along with my own, a sense of purpose and belonging. 

What is a typical day like for you at the company?
Check with my customers daily , which by the way my internal customers (employees) and external for our clients

What is the best part of working at the company?
Nothing is a good part working for this company no good management no good ownership just a bad company all together low wages no advancement

What is the most stressful part about working at the company?
Everything about working for this company is stressful nothing is positive at all most people working for this company all negative nothing positive at all

What is the work environment and culture like at the company?
Work environment is terrible, no training, management supervisors ownership don't care about anything about their workers at all

What is a typical day like for you at the company?
No help at all, very stressful while at work or while I was at work work of his company all negative no help no direction left on your own

one of the worst jobs I've had people will purposely torment you, you shouldn't feel depressed walking into work or the fear of losing your job. I used to work at a post where there was a lot of homeless and it was not a safe place for me at all I've had a lot of life threatening incidents. 
 I asked to be moved to a different post the road supervisor refused to understand he said at the end of the day I'm just a body count Its either I go outside and what ever happens happens or I can quit the job. they wont give you a shift that fits your schedule, and once you've been removed from a post they will continue playing around with your hours and move you left and right!

they will walk over you they don't care about anything but themselves and the "power"that they have. without even realize that God can remove that from your hands in a split second. I wouldn't recommend this to ANYONE one of the worst.

Top Job Titles	Average Salary
Security guard 63 salaries reported	$17.11 per hour
Safety director 9 salaries reported	$26.17 per hour
Security officer 10 salaries reported	$18.21 per hour
Door person 89 salaries reported	$18.08 per hour
Front desk agent 2 salaries reported	$17.88 per hour

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