line cook

night auditor

room attendant

laundry attendant

server assistant

Kessler Collection

typical day - organize banquet rooms/ballrooms, clean/tidy/prep work for banquets/weddings, etc. - set up and break-down of tables, chairs, audio-visual equip., work closely w/servers and chefs, housekeeping depts., I liked previous local HR staff prior to the present ones which lack open-door policy to discuss grievance which were ongoing about lack of positive feedback/praise for excellent work accomplished, no recognition whatsoever for performing a job tedious and physically demanding, most holidays working, hardest part of the job - would be the physical aspects of bending/lifting - however I am accustomed to doing this throughout all my career - but to do it for a place of employment where there is no recognition was heartbreaking given my excellent attendance and inability to take vacation because as Houseman I had to be available at all times, and only time-off when supervisor approved. Thus, company picnics I was needed to set-up, organize, and could not participate, and same applied to company holiday dinners for employees - I had to set-up and break-down banquet rooms, but could not attend because I was on shift or too tired to attend once off my shift...the most enjoyable was staff of servers chefs and housekeeping that were kind to me, showed appreciation to me, and accommodating guests and patrons of the hotel, meeting the public.

🌟 Reflections from Casa Monica Starbucks 🌟

💼 A Typical Day at Work: Every shift felt like stepping onto a rollercoaster. From the sound of the espresso machine to the hum of busy customers, there was a rhythm, yet chaos lurked around every corner. Early mornings and late nights became my norm. 

📚 What I Learned: I learned that dedication doesn’t always equal recognition. Loyalty, hard work, and a smile can sometimes go unnoticed in a sea of chaos. But most importantly, I learned about resilience—you have to stand firm for what you believe is right! 

🗂️ Management Insights: A sudden management shift threw everything into disarray. It highlighted the importance of transparent leadership. Communication is key; without it, morale sinks, and the foundation shakes. 

🌈 Workplace Culture: It was a mixed bag—dedicated coworkers fighting for each other amidst disorganization. There was potential for growth, but inclusivity was often overshadowed by favoritism. 

😓 The Hardest Part of the Job: Receiving warnings for attendance when others missed even more days felt like a slap in the face. Contending with unfair labeling and negativity from upper management made it all the more challenging. 

😊 The Most Enjoyable Part: Sharing laughs with colleagues while crafting perfect lattes and connecting with customers. Those moments of joy reminded me why I loved the job in the first place! 

As I continue to fight for my rights, I reflect on these lessons with hope and determination. Here’s to all of us striving for a better workplace culture! ✨💪 #WorkplaceReflections #StayStrong #CommunitySupport

Most days would be me and 1-2 other people extremely short staffed and stressed. Management does not care about your opinions or concerns nor does HR! Unfair policies and pay practices. In a very fast paced environment it is critical to have staff and a manager you can rely on to better the guests which we did not have so guests were rude and dissatisfied everyday with management blaming hourly employees for their bad skills. Bad promotions within, highest turnover I have ever seen anywhere I ever worked within 11 months I witnessed 20 employees come and go in just my department. Poor standards and training practices as well I received poor training with only 2 days to know how to do my job. HR also has bad training, orientation, and communication with new onboarding employees I waited 2 weeks to hear back then waited 2-3 weeks from when I was told I was hired of when I could start, then they started me off unknowingly with three 8 hour days of sitting in a room just learning the history of st augustine and the hotel, policies, meeting managers, taking computer tests, and more. They also were very quiet about telling employees that 401k matches would only be given after 2 years.

If you want to work at the Grand Bohemian, I strongly advise that you have the most flexible schedule possible. For myself, and other employees that I have talked with, getting time off can often times be a hassle and if you don't plan a special event in your life months ahead of time, then you probably won't get the time off. Also, I understand that's it's a hotel, but you won't get paid holidays, paid sick days, or paid vacation days if you decide to work here (at least that's the condition it was when I worked there). Given that Asheville has such a high cost of living, you probably won't be able to live by yourself if you just have this job. But the caveat here, is that if you try to pick up a second job, the Grand Bohemian will most likely request your loyalty to the company and won't be very flexible with your schedule so that you might be able to get that second job. After working there for quite some time, I still wasn't granted the ability to have a more stable schedule so that I might pick up a second job so I could better support myself. All of that being said, it isn't a terrible place to work, but it certainly has some down sides.

Everyday i am pretty much doing check in's to the hotel, greeting guests, telling them about Asheville and what it has to offer. Tell them about all the restaurants and breweries etc. i'm assisting guests with extra pillows or blankets, toothbrush. Whatever is needed to make their stay more comfortable. In the time i have been working there, i have learned so much about computers, and different clientele of people, and how hospitality really works. Management could be better in certain areas and different, but when working for a corporation, you shouldn't have high hopes, because you will only be let down. The hardest part of my job is the people. Some people treat you like you are nothing, and that you have no feelings what so ever. It can hurt, people have screamed at me over bed types etc, small things. But they are not always bad, the best part about the job is also the people. But the good ones. Example, guests checking in that are celebrating their anniversary, i send up a complimentary bottle of champagne to celebrate and they are so thankful. The ones who are thankful for the little things. Those people i like allot.

Very pleasant,  your attitude will set your pace for a great day , great people who work to make themselves and the company 5 stars. 
However a committed relationship works both ways. I had a terrible car accident,  and as I was committed to getting better , I contacted both management and HR / Greenville, SC. My then Sous and Executive  managers never answered  my emails , and HR / referred me back to the sous and executive Chef, ultimately,  Noone at the team took [ my doctots orders] or responsibility to place me back on schedule,after reaching out for two months. Ultimately I returned,  and to speak with HR/ and te suggestion and surprise was that they thought I'd been working all along . I was very confused.  So ultimately in this industry you are at the helm.of 
an "at wiil position " 
maybe ? and waited for me to quit . I suppose that's the same way a child feels when their laces on their shoe strings keep coming undone , ! Never fully got an reputable, corporate   answer,? 

I really loved my time at Grand Bohemian. It was definitely because of my coworkers. They some of the best people to work with. I started as a cocktail server and moved up to bartender and filled in many other departments (banquets, room service) Management is overworked and I believe they do everything they can to support the team, but who is supporting them? The schedule is posted one week at a time and often comes out late.  It can be incredibly chaotic at times  depending on what is going on downtown. the problem didn’t seem to be understaffing but more exceeding capacity in certain outlets with limited tools. An example,  3 point of sale stations but one credit card reader and there are 150+ guests at a monthly event, or hire that clearly does not know their job and doesn’t show any improvement at all, ever.
Even with the challenges, I still enjoyed coming to work everyday. Slow season can be difficult, I was ready to move on to level that was not available there.

Coworkers are all great teamworkers and is a clean and safe enviroment.  Management is flexible and there is good comunication between employees and management as a whole. A typicn day at work would include preparing are for services provided if it is a busy day ensure that rooms were fully stocked. When there is a full book the appointments would be back to back usually without  breaks.  I have learned time management in a busy enviroment and great sales techniques with follow ups and thank you cards to clients after their experience. The hardest part of the job was whenever I had little or no appointments or so many that there would not be a break in between. At Pia the hardest day would be if there was a double booking by mistake and the client was irrate.
The most emjoyable part of the job is seeing people happy, relaxed, enjoyin the experience and the fact that I loved every minute of it and providing excellent service as well as making new connections with very interesting people.

Let me just say this was a great first job for me. i was approuched by the senior manager of the food and beverage department of the hotel on the street during the 2012 nba allstar games. he came to me and passed while i was dancing outside and told me i had a great personality. and good energy. offered me a job which was in vison distance and told me he was manager there. i was shocked i never had a professional job before i had just turnned 18. the atmosphere was very classy rooms were exspensive and i was a room server in the f and b department. my team of coworkers was very respectful helped me with questions i had alot of them too. the basically taught me the basics of work. the hotel was very cleanand security was everywhere. the had valet parking and towels instead of napkins to dry your hands. every now and then i had moments and got frustrated but overall it was a great first job. learned alot about taking care of the guest and being responsible. thank you

I worked at multiple Kessler locations. I fell in love with the company and when I had to relocate I decided to stick with them. Unfortunately, the new location did not honor my service anniversary and put me in a different position than the one that I was trained for. I did not like this job compared to my other one but I stuck with it because I liked the company. As time went on, however, I found that my requests to not work on Sunday due to religious reasons were not honored and most of the time I spent on the clock I wasn't doing the job I was hired for, instead, I was mostly doing side work. Despite all of this, my coworkers are wonderful people and the benefits are great, especially if you work at a Mariott partnered location. If you do decide to work here just keep in mind that the coworkers are great but management doesn't appreciate their grand performers. 

Top Job Titles	Average Salary
Line cook 40 salaries reported	$18.60 per hour
Night auditor 3 salaries reported	$22.17 per hour
Room attendant 2 salaries reported	$18.50 per hour
Laundry attendant 2 salaries reported	$15.00 per hour
Server assistant 1 salary reported	$15.16 per hour

Working at Kessler Collection: Company Overview and Reviews

Kessler Collection

Kessler Collection Ratings

Popular jobs at Kessler Collection

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected