service technician

automotive service advisor

lube technician

sales representative for automotive parts

service porter

Key Auto Group

This role required knowledge of Windows Servers, Networking, Windows XP and 7, Cisco VOIP, Cisco switches, VLANs, ADP Car Dealer Software, Microsoft Office, Internet Explorer as a web platform for multiple applications, Active Directory and much more.  

A typical day at work was running from site to site putting out fires and dealing with unhappy users that hadn't had an IT person in house in 4 years.  As soon as the new "welcome to the company" wore off and I became the new face of IT everyone was angry with me and would make snide rude remarks about how their equipment didn't work and when were they going to get a new PC.  Typical Server or PC at this company was 8-10 years old.  Needless to say after a few months it wasn't much fun to be at the company because of such a negative stressful working environment.

The upper management was so penny wise pound foolish all their networking, server, VOIP system and PC workstations where falling apart.  It took an average of 3 weeks usually to get a person a new computer usually longer because the management didn't want to buy anything.  They would then blame me for their people not being able to work.  We would go round and round and finally they would buy a computer for the person.  This stingy nature also showed forth in compensation.  This role and the expertise required really should have been divided between 2 full time IT staff.  The management does its best to pay their employees as little as possible with little to no merit increases no matter how long you work there or how hard you work.  I know this from talking to veterans of the company.
I helped open a new multimillion dollar Chevrolet dealership for these people and I didn't even get a thank you let alone a bonus for getting the building ready on time.  Working there was completely thankless. 

My manager was a part time person whom was supposed to train me and show me the ropes.  This person was a complete flake.  They would say they would be somewhere and then never show up.  I never received the training I was promised in this role from this person and as a result was ineffective on some levels due to lack of knowledge and from being pulled in so many directions at any given moment due to so many problems being present at a time.  This person would also call me and talk to me rudely because of issues with users that I was not made aware of like I wasn't doing my job.  
The company has horrible communication issues.  The right hand doesn't know what the left is doing.  After 4 months in my role my manager took my laptop for their own personal use.  This was a tool I needed to do my job and move in between sites.  This greatly reduced my effectiveness.  I had no laptop for 3+ months until I finally raised a strong complaint with upper management.

I learned a great deal about Cisco switches, VMWare VSphere as well as desktop deployment and custom Windows 7 image building.  I implemented a Spiceworks server portal where AD users could submit tickets so all work could be tracked and each PC and user had a history.  This server also inventoried all the PCs hardware and software for life cycle management.  

Any work that was done for this company was unappreciated.  I worked my tail off for 8 months and was basically told I was an abject failure for my review in July.  Most days I hardly had time for lunch I was so busy fixing problems.  Finally I was told the job role wasn't a network admin role but really just a help desk role with a lesser pay grade so they didn't have to pay me a network admin salary.  So I left.



In the canvas of today people paint pictures of a good job review based on angry previous employees. What people fail to see is what direction and drive is needed to have a successful business in this industry. There is little room for toxic characters, entitlement, lack of work ethic, and no motivation to be successful or advancement. 
  This company is driven to lead a very competitive industry. They value loyalty, hard work, motivated, future minded individuals that absorb their vision and direction. I have worked within this industry for 22 years and I have seen every style of management and dealer principle focus you can think of and this company is different. They value the RIGHT employee, they encourage advancement, they understand family value and time. The path they offer is clear and the opportunity is evident and in most cases the only person that delays it is YOU.. be focused driven and work hard and this company will change your life.. allow opportunities you didn’t think possible and reward you with a income that has no limits.   Key Auto Group will be a front runner and a nationally recognized authority in the future of this auto industry. They want happy employees and happy customers and if that the foundation of any business that’s solid … if you are looking for a future without limits and are I need for an opportunity to show your hard work pays off … this company is it 

A typical day at work is wondering who will be fired over the 15 months there atleast 50 people have been fired without notice or quit they lead you to believe one thing then change pay plans at will to fit the companies agenda without regard to the employees income they have shut down entire departments without any warnings management across the company is horrible and the company is a free for all everyone is left to do whatever they want untill upper management has a problem with it then your gone i had left a carrier with over 15 years in the company to be misled and be fired after 15 months there is very little work no management direction the company pays a ton of money to employees because they can't find anyone to work for them people in the area  don't even know the company exists even loyal customers from the previous dealership have left running they have a very small customer base left they pretend to value you until you have served your purpose then it's out the door you go they operate with no long term security they take it day by day unless your desperate for a job i would stay away 

Company used to be a great place to work prior to the owner retiring. Since the owner retired, all employees are now considered a number and not valued for the contribution, dedication and hard work that they have put in. The CEO is a shoot first and ask questions later person, as well as speaking out of both sides of their mouth. One goes from a Hero (as long as they serve the purpose), to a Zero real fast. Be extremely cautious about promises made to you if considering working here and get everything in writing. The HR department is one of the worst I have seen in any place I have ever worked and takes forever to get back to you about anything, if at all. The Philosophy of this company is do more with less people, overwork the ones you have, and then release them from employment when the expectation is not met. Happens everyday in this company. The pay is mediocre to somewhat ok, and like most companies the benefits are standard.

If you read a good review on here it’s only because the current employees have been told to write one. And even then, most won’t because they don’t want to lie. 
Key doesn’t care about their employees unless you fit their agenda or you’re family. Then you’re untouchable and can do and say as you please. 
You’re told what you want to hear with zero follow through. You can forget getting a raise, but they will significantly cut your pay and not think twice about it. Zero advancement opportunities. Yet you’re expected to choose work over everything. 
HR is useless. Don’t even think about not disagreeing or bringing up any issues. You’ll get pushed out the door. And if you don’t sign something because you don’t agree with it, then according to them you “quit.”
But hey, they give you employee pricing on a vehicle (so they say) and a discount on parts and service. Which I guess could be considered a positive considering they don’t pay you a livable wage. 

I would like to start out by saying just like any sales job financially it is what you make of it. If you work hard outside of work and think outside the box you can be successful. I have grown a lot in experience working under this company. I have taught myself many new skills and learned things I didn't expect to. This company does not believe in advertising. They promote from within if you have a friend in management, NOT if you are qualified for the position. The locations are dirty,unsafe and disgusting. The turn over in management happens often which creates an uneasy work environment at all locations. Extremely unprofessional staff from the floor to management. Management degrades staff and customers by name calling and making fun of sexuality/political views behind people's backs.

I was hired while i was still in school the be certified for auto tech. I started with oil changes and tire rotations and as i learned more in school i was allowed to put my newly learned skills into use. I was trained and helped when ever i asked for it. There was never a time anyone made me feel dumb because i asked something. I was even sent to school for electrical for specific brands paid for by the dealership and food and transportation was provided by them , was given company car for training. It was sad to see the place close after being open for over fifty years due to family issues ( owners son was taking over and wanted to make quick cash selling the place)

Management has one view of what company is/will be, but it is the exact opposite. Extremely unhappy employees all looking for a way out. Some managers are violent. Low traffic dealership, claiming to be a high traffic progressive dealership. No Inventory Control. Managers override each other, even if they are lower on the ladder. There are a couple of very nice people that work there, however, I feel they will soon be swept out by the problems too. Used vehicles were junk, not properly prepared. New vehicles are not properly kept clean. Seems like a great company, until you get away from the recruiters making the promises.

no game plan other than overcharge customers at a labor rate that is way above  all other dealerships in the area . You are expected to achieve their goals without knowing what those goals are. When asking about job performance you will get lied to your face point blank. Management changes on a regular basis so no one know what is expected. When KAG took over dealership it seemed like a promising future... then the firings of all the people that made it seem promising started happening and that future went down the toilet. It has been a revolving door in personnel in all departments. DONT waste your time in applying. The ONLY thing thing that concerns them is the bottom line.

At rochester truck/key auto , they don’t care about their employees unless you fit their agenda or you’re family. Then you’re untouchable and can do and say as you please. The disrespect and harassment is unspeakable. There are no rules. Place is a zoo and management is a complete joke.
You’re told what you want to hear with zero follow through. Zero advancement opportunities. Yet you’re expected to choose work over everything.
HR is useless. Don’t even think about disagreeing or bringing up any issues. You’ll get pushed out the door. And if you don’t sign something because you don’t agree with it, then according to them you “quit.

Top Job Titles	Average Salary
Service technician 23 salaries reported	$43.26 per hour
Automotive service advisor 2 salaries reported	$80,000 per year
Lube technician 65 salaries reported	$19.00 per hour
Sales representative for automotive parts 2 salaries reported	$44,590 per year
Service porter 26 salaries reported	$19.60 per hour

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