dietitian

personal trainer

head of operations

software engineer

product manager

Kickoff

I had high hopes for Kickoff as a trainer. I am an experienced trainer and really wanted this to work out for my virtual platform. The coaches "above" me who were to help... were not helpful. Then there are these audits that can count against you and reduce your leads/clients. The audits don't look at context. I think they are automated. I had a client in Israel for a month and he did not want contacted. They want you texting your clients twice a day. I explained this to them, but then they stopped sending me new clients because I was not reaching out to my client who was in Israel and did not want contacted. He was still paying. They are to send leads, but the leads they sent me were super low quality. Most people never intended to do virtual training and just wanted a free consult, so it became a huge time waste for me. I felt like more of a salesperson. I never got any organic clients from them...only ones I sold on the program.  I brought my own clients on mostly. The software is not great. It was very glitchy, and there is nobody to help. I sent multiple messages to people trying to report issues. I never heard back. I think Kickoff has great potential! You should give it a try because I think they are trying to improve. As a busy seasoned trainer, this was not for me. But if you are new to the business I think it is a good way to get some experience. I got really close with a few of my clients. I helped them. They lost weight and got more fit. I got amazing client reviews. They constantly send client surveys which was annoying to some of my clients.  I don't think Kickoff really cared about my great reviews however. When I told them I was leaving, they didn't care. They don't seem interested in keeping good trainers. They seem to have high trainer turnover. I would have stayed and been a rockstar trainer for them... but just too many hurdles and things that need fixed. It is however,  great for flexibility and being able to work from home or your phone!

I am so excited to be a part of this wonderful startup. I needed a personal training job that was flexible and worked around my other obligations with child care and my husband's work schedule. I live in a rural area where there aren't a lot of options for personal training. Kickoff has been amazing! It's flexible, on my schedule, and I have the option to only accept text based clients or take on live zoom style clients. The management team is awesome, helpful, and encouraging. They have monthly zoom meetings for education, support, and creating a team culture. 

There are only a few things I think could be improved upon. First, the matching team that matching potential clients to trainers does not always match well based on my profile. This is an annoyance to me because I waste my time taking a call with a client who I do not mesh with or who has goals that aren't my specialty. 
Second, the app needs a lot of work. I know that this is a big focus for kickoff and it is constantly upgrading, so I have confidence that it will only get better. As a trainer, writing workouts in the app is time consuming, the nutrition section isn't very personalized, and there are a few features that don't work properly.
Third, the pay could for sure be better. I spend a lot of time writing custom workouts that fit my clients' goals and it's definitely more time consuming than kickoff says it should be. I don't like that I get lowered a pay grade if I have a percentage of my clients leave or pause their account for any reason at all. I understand if a client leaves because they are unhappy with the program, but it is in no way my fault if a client pauses their account for a surgery or a vacation, yet it still affects my turnover rate and therefore my pay. 

I have worked for Kickoff for a little over a year. In that time, I have been able to quit my full-time job (that was sucking the life out of me) and work remotely. This has given me the opportunity to work with incredible clients, schedule my time as needed for my family, grow as an individual and trainer, and provide a decent income for my family. 

Regardless of where you're a trainer, there are ups and downs. Client turnover can be quite high in this field but the beauty here is, as long as you're a great coach, who cares for your clients, they will continually feed you more clients. They have worked really hard to minimize the impact of client turnovers on the coaches' financial situation and are constantly trying to improve retention rates among coaches by choosing potential clients who are in it for the long haul. There is little need to go looking for clients on my own; the amazing team at Kickoff supplies me with a steady stream of people to help. 

My support person is the most incredible human. She is compassionate, knowledgeable, honest, and caring. She has truly made working here the best "job" I've ever had. Anyone with who I have had direct contact has been supportive, caring, and inquisitive. They have a very sincere desire to create the best experience for the clients and the coaches; because of this, they constantly seek feedback from all of us. Changes are made as quickly as possible and updates are made frequently to improve the app. 

I have been working with Kickoff for almost a year, and I appreciate what the company has to offer! 
First, I will say that in order to have the best experience with Kickoff, you must approach this in a structured way: determine exactly what you want, set your hours and show up for yourself, and bring your skills to the table. You will not be micromanaged to success! You have to be self-motivated and put in the work. 
Additionally, the pay structure is not the same as a "regular" job. Your pay is determined by the amount of clients that you have, so it starts low and builds over time. Over course, this does mean you don't start at full pay, but it also means that your work ethic can determine how much and how quickly your pay increases. 
I chose to work "part-time" hours with Kickoff to supplement my own business schedule and income. With part-time hours, I get a healthy amount of leads and new clients weekly. My pay is where I expected it to be based on what was stated by the company and the amount of hours I have to give. 
Kickoff makes an effort to add community amongst its trainers. I do feel like they try to keep their trainers' interests in mind. 
Admittedly, there is still room for improvements, BUT I strongly believe they have been consistent at always growing, learning and implementing those improvements. 

Working for Kickoff has been great. They make it easy to build your books. I love that the app makes it seamless and easy to manage multiple clients (currently at 45 clients). Programming is easy and it’s easy to communicate with clients.  Once you pass their on boarding process then you can control how many leads are put in front of you, which is pretty amazing! 
With Kickoff you are in charge of how many clients you want, so basically how little or how much you want to work. You can create your own schedule. You have access to clients all over the nation, with the different time zones that’s means no more super early mornings, dead afternoons and late nights - it’s pretty amazing!! Also the app is designed to have Saturday and Sunday off weekly and holidays like Memorial Day seems to be encouraged to be taken off (of course after taking care of your clients) Finally a place to work as a trainer with a normal schedule! 

The company was created by a trainer and you can really tell on how the app functions and the effort put forth to not have to work crazy hours. 

I was looking for some extra income and something to help fill a little downtime and Kickoff proved an excellent find. 

You determine how many clients you want, you can decide on whether you want to accept new ones or not and the extent to which you train/interact with those clients.

The pay can be low in the sense that you do not get paid for consultation calls but if you convert those leads to clients then you will be fine. You can also now opt for different pricing tiers which helps boost your own pay rate. You also get bonus pay if you do well enough and have enough clients, which is a great way to encourage coach success. 

For remote work, there is quite the ability to network and reach out for support. The success coaches and community in general are all great, kind, and helpful. 

Long story short, Kickoff is a great place to make your own adventure. It can be something part-time and small, or you can grow it into a full-time career. The choice is yours and the company will give you the tools and support you need for whatever you decide. 


I really love the idea of Kickoff, however, there are some major downsides to working with this app. First, the pay is awful. When you first start out, you're getting paid 30 a month for each client. And to be a good coach, you're communicating with these clients every day, multiple times a day. Second, the app is set up in a way that dings you if you don't close a lead (even if that lead was never interested in virtual training). And something to keep in mind is that these consultations are FREE and more often than not, are longer than 20 min. It adds up!  There are other areas where you can be "downgraded" on coach level and therefore get paid less. It's difficult to keep up with and stressful that you could have pay taken away. If you want to be successful on this app you definitely have to work hard but sometimes it's just not enough. I have given so many hours of my time to free consultations and routinely change my schedule to fit them in. And, I'm definitely making the app a lot of money for little benefit on my end.
All that being said, this app has potential if they managers decide to step up the pay and value their trainers. 

I simply love working for Kickoff! I have the flexibility of working from home and can take on as many clients as I feel I’m capable of handling. The support team and management are top notch! If you bring on your own clients they always offer substantial bonuses and even when they provide client via the marketplace you’ll receive a boost in return via being opened to more potential clients via their marketplace! 

I’ve been able to connect with and train people anll over North America, which is awesome! I can build a good rapport with my clients via weekday check ins and I never have to worry about if I need a coupon of days off; as long as I let my clients know and it’s not an every week sort of thing, then taking a day here and there to recharge is perfectly acceptable! 

Managers host zoom calls every so often in which coaches can learn new ways to connect with clients and tips on how to be better all around coaches. We can also ask questions in these meetings and hear from other successful coaches on the platform! 

I love the flexibility.  There's a little bit of a learning curve, but once well-established its easy to maintain clients. You learn to be a more efficient remote trainer. Kickoff provides plenty of leads based on your availability.  I do this as part of my personal training side gig, not necessarily for the money. I enjoy helping people get fit and this is a very affordable option for clients. It has also made me a better trainer just be able to manage several clients with various goals and objectives. Initial client build up can be a challenge but after a few months you'll have plenty . Once you get to your desired number you can scale down the time for leads to maintain (because you will lose some occasionally). It also helps my main job is one I can still check in and respond to clients. I've learned its much easier to do a little work each day vs setting up a week of workouts for 30+ clients in just a day. 


I think the company is working to provide the experience of having a live Personal Trainer available to you. It promise contact with your trainer every single day. In theory sounds great! But in practice, it amounts to a fitness nanny app. As a trainer you HAVE to checkin with your clients on the daily. These daily check-ins are tied to how much you get promoted on their platform. And if you miss a day the app will yell at you. I  think most folks are not ready for that level high touch interaction, they start strong and then by the second week they're like dud stop texting me. And for what you get paid (starting at 55/month per client) to do this level of service: daily check-in, weekly program build out, 1x - 2x per week phone call at the highest levels of service, updating meal recommendations for each client, updating weekly habits ... it still works out to pennies on the day that your actually getting paid.  While the service promises leads, often these leads are recycled and they're not super high quality. You'll only get new leads if clients stick with you. 

Top Job Titles	Average Salary
Dietitian 26 salaries reported	$117,000 per year
Personal trainer 4 salaries reported	$3,750 per month
Head of operations 2 salaries reported	$190,000 per year
Software engineer 1 salary reported	$130,000 per year
Product manager 1 salary reported	$190,000 per year

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