cashier

assistant manager

deli associate

shift leader

store manager

Kim's-Convenience-Stores

I’ve worked at Kim’s in Frankston during Covid and again in late ‘23. Both times were awful. The best part of working there, was my days off and clocking out. They’re always understaffed, people are overworked, and the management never solve the real problems. People aren’t expected to do their jobs and have no repercussions, but those that are actually good workers get treated like trash on the street. Everyone there is there for the paycheck and couldn’t care less about their job. Kim’s overall is just used as a blow through position until you get to your next job.

I was once written up without a peep said to me until I signed the write up because I was “caught” sitting down in the meat market when absolutely no one was in the store; by a GM who barely even said 2 words to me the whole (a year and a half total) time I worked there. It also was made abundantly clear that I couldn’t stay standing for long periods of time due to an 8/10 constant pain, and was told that if I brought a drs note stating I needed to sit down that I had the “possibility” of having my hours cut due to an “inability to complete job duties”. Basically I got wrote up for sitting down and was told my hours would be cut if I brought a note stating I needed to sit down for 5-10 minutes every 1 1/2 - 2 hours.

Management plays favorite to the point it’s tangible. If they like you, aslong as you do the bare minimum, you can do whatever you want. If they don’t like you, they’ll pile more work on you than the favorites and there’s nothing you can do about it.

To them you really are just a number. Avoid them like the plague.

Where to even start. Have spent most of my adult life working for Kim's. Have given up important time with my kids for a company who doesn't care about their management. I have helped multiple locations, trained managers who made more than me each week with no appreciation shown. I have covered for supervisor with no appreciation shown. I have answered phone calls for other locations, learned new paperwork for other locations with no appreciation shown. Have done paperwork for multiple locations in the same day with no appreciation shown. And if they say their is manager bonuses don't believe them. That was one of my reasons to leave Kim's they are big on managers keeping their word and to do what we say yet they told managers we would get quarterly bonuses. The last bonuses was paid out in August of 2022 then when we asked the supervisor if they was going to pay out back pay for the older managers we was told well their is no proof you was promised these bonuses. So my advice is cover your own butt if you plan to work management with this company. And don't learn new or try and help other locations or supervisor unless you get that pay raise first. 

This store will NEVER keep anyone good long term with the current store manager. They are the ring leader for gossip, drama, and work hostility. Managment even had insulting nick names that they called people behind back. Hateful things such as "poodle face" or "big bertha". Literally 30 mins could not pass by without managment gossiping about an employee. Managment literally takes 5+ smoke breaks in an 8 hour shift, and allows other employees that smoke to do the same. I was told since I dont smoke that I get NO break. 

Managment praised me to my face about what a good job I was doing, but told other employees I wasnt going to make it long. I have never encountered a more unprofessional person in my life! The final straw for me was being told by management that they would not work around a 2nd job. It is not possible to live off $8 an hour. I quit and 2 days later I had 2 jobs that were perfectly understanding about working around each other.

I hope corporate finally realizes that managment is the problem at this drama filled circus. I was literally able to figure this out MY FIRST DAY, so no clue why corporate cant figure it out. The job it self is not hard or bad. It just has miserable management... and misery loves company.

Always short staff,, because people quite all the time.
Look elsewhere, what you learn is that you made a mistake working there.
The company only cares about his profit margin, not the employee. Store management is a joke as they do nothing but sit around in the office watching you.
The culture is that everyone hates their job and is just waiting until they find something else.
Coming in to work everyday is the hardest part of working at Kim's. You have no idea if you will be doing 2 or 3 other people's job, or the left overs of what management leaves you that they did not feel like doing that day. A promotion is not an increase in pay or benefits, its just work slave work.
They most enjoyable part of Kim's is leaving for good.
In all, terrible pay and just awful benefits, management that could care less about you, no holiday's with your family and maybe 2 weeks vacation after 6 years.

What is the best part of working at the company?
I can say the only best thing about working at Kim's is the weekly paycheck. 

What is the most stressful part about working at the company?
The most stressful part of working at the company is the COO, he can not make up his mind and you are the one who pays for it. 

What is the work environment and culture like at the company?
The work environment and culture at Kim's is not good.  When they switched COO's at the end of 2023 the new COO caused huge turnover. No one, with a brain, wants to work at the company anymore. 

What is a typical day like for you at the company?
A typical day is opening the store, counting drawers,  counting cigs and OTP running the register and cleaning. 
The best part was helping customers.

You will work insane hours and you better be prepared to never see your family and you will get no compassion from anyone higher up. Do not buy into their hype about moving up or anything that could benefit you, it’s all lies. Bonuses are a huge lie they tell employees to get them to push harder for them. They are very underhanded and will remove negative comments about their company so consumers never truly know their stores. The man in charge of hiring and training is a known liar and will fire you if it will give a former employee of his from another company the position. No organization, no training, understaffed and under paid, over worked, drama worse than any soap opera. 

What is the best part of working at the company?
It was low commute since I live close by.

What is the most stressful part about working at the company?
Everything, you weren’t allowed to take your legally required breaks, they didn’t work with you if you have a disability, and if you stood still for too long they would cut everyone’s hours. They have such a high turnover rate it’s ridiculous. 

What is the work environment and culture like at the company?
Stressful and painful. There’s always someone watching you in the cameras.

What is a typical day like for you at the company?
Move, get yelled at, expect you to know how to do everything with no training, get yelled at because you ask questions or are too slow.

I worked for Kim's for a few weeks, in that time I was not compensated for my work, given no time off, and expected to train myself. When I didnt know how to slice steak, due to never being trained to and being explicitly ordered by upper management to not do that, I was fired by the actual owner of the chain. Essentially the ownership has no idea of what actually happens in the store but fires people based on unrealistic expectations. This would have been fine, had Kim's not then gone on to not pay me for my time, until nearly two months later. Easily the worst job I have ever had, and I would not recommend it to anyone.

A typical day at work included lots of running and making sure the store was clean as well as providing the best customer service.
I learned how to work a cash register as well as providing customer service, stock shelves, clean, and some cooking.
Most of my co-workers we fun to work with. There was some that I didn't get along with too well but I didn't let it affect my work.
Hardest part was sometimes being left alone at night, causing me to feel uncomfortable and unsafe.
Most enjoyable part of working there was all the customers! I got a chance to meet so many wonderful people!

I applied for this job thinking of my future, yes nobody wants to be working at a gas station for the rest of their lives. But it give you a chance to work at what you actually want! You can always succeed if you put your mind and time into it.
This is a really good job, and I actually love working here. It gives you a chance to meet and learn new customers, have social skills, and great customer service.
You always need to have atleast one job you actually like, because then you can succeed and move onto better and successful careers! I would highly recommend to apply at a kims convenient store. 🤗

Top Job Titles	Average Salary
Cashier 16 salaries reported	$11.81 per hour
Assistant manager 9 salaries reported	$14.44 per hour
Deli associate 12 salaries reported	$11.94 per hour
Shift leader 1 salary reported	$13.00 per hour
Store manager 3 salaries reported	$53,500 per year

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