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King Retail Solutions

The development and production cycle is extremely fast. That need for speed drives many aspects of the company culture. It leaves no space for inflated egos. Problems are stated and resolved as quickly as possible with very little tolerance for assigning blame beyond finding a root cause an addressing it directly.
As with any manufacturing company, the need to make up time often falls on the production floor. They are extremely skilled at their work, professionally managed, but do often end up pulling overtime and weekends. I've worked at places where Management would talk a good game of thanks to the production teams. But when some extra cash came in at the end of the 2020, the production employees got a bigger chunk of the "extra bonus" than the rest of the company. Kudos to the leadership of KRS for putting the money down instead of just saying "thanks" and pocketing the rewards.
The creative aspect of the business drives another part of the company culture. Efforts are taken to make it a fun environment, but they don't feel forced or hollow. Even under COVID, when half of the company was dispersed and working remotely, the fun side of the company culture remained in tact.

There are a lot of good things about working at KRS, but by far, the culture and people are my favorite. I get to interact with every person in the company at some point, even if it's just saying hi and chatting as I walk through their department. There is so much variety in the personalities and skillsets of the employees, that it's pretty fascinating to see how they use them to accomplish goals. I work most often with the management and supervisors, who I really enjoy. They always make time to help me with what I need in order to complete my projects.
The Management is very flexible and understanding of appointments and life situations that come up. The company as a whole is very inclusive and the treatment of employees is fair. I feel respected and appreciated for the skills I bring to the table.



Unless your looking for a temporary job, don't waste your time. The upper management can't get it together enough to keep work on the floor for even half the year. They closed their second location since there's not enough work yet still do constant layoffs. No one is safe, even those there for several years. It's a game of favorites. If you kiss the bosses behind then you might keep your job. When the higher ups get bored they'll target you and try to get you fired. Raises are non existent. They promise you a raise during your annual review and never follow through. They don't care about the employees nor do they care about the company. Quality is not anywhere near their top priority. The company as a whole is a joke. The moral across the entire shop is always low. They try to amp up the moral at the end of the year with profit shares but they haven't been profitable enough to even do that. Medical, dental, and vision used to all be covered but no longer is, out of pocket costs occur every month. If I knew the company was going to be this awful I would've never wasted my time.

I really enjoyed working for this company when the work was available. 
I would say that 75% of the year the company is great. Work is available and everyday of work is busy. Its the kind of place where can be proud of your hard work. Things go smoothly and orders and jobs are done in great timing. 
The other 25% of the year, during the winter season, it has always been a very trying time for the company and it employees. Its the industry it finds itself in. Orders just don't come in like they do during the summer months and because of that, the company has to always think of ways to reduce staffing during these difficult months. Deduced hours, shorten work weeks, furloughs, even temporary layoffs without a expected return to work till months later.

You're working in a cycle based industry. There will be work and then there will be a lot of downtime. No job except upper management is safe from being cut. The benefits are adequate, and the dress code is business casual depending on current situations. Training is where they fall short. Expect to sink or swim, you will be giving time to find your process of doing things, but it will get changed. Those who have been longer then two years are still unsure of staying or not. Until you pass the five year mark, turnover is unusually high. As you enter, you will learn the social contracts and workplace gossip. Everything you do will be spoken about in one capacity or another. Job seekers beware.

King Retail Solutions has been the best company I've worked for so far. I was certainly stepping out of my customer service niche in my choice to work there, but management was personable and fair, and while our crew was much smaller than that of our sister store, we still did what was asked of us and we did it well. I may be biased because I've only ever worked in places that didn't offer comprehensive health care, and weren't concerned whether or not you could pay your bills, but KRS definitely cares about its employees. There's no condescension, no games, no favoritism; just people coming together to complete their jobs to a gold standard. 
I only left the job because I was laid off - this happens often in the manufacturing industry.

Notice most of the positive reviews are by management or office-type employees who work in better conditions and think of themselves and each other as "educated" and better than the "factory" employees. Do you think this creates a positive, cooperative work environment? Don't let the management responses to the reviews fool you. There's no practical training at any level, just throw the new people into the fire and see how it goes. The smart ones succeed, but then move on to better companies as soon as they can. The pattern repeats over and over despite what they want you to believe.

From day one I knew I was going to love working at KRS. As soon as one of my co-workers came in dressed in shorts, a t-shirt, and flip flops, I felt right at home, though I kept wearing a dress shirt and slacks for a little while longer. While the work can be a little monotonous after a while, the ability to listen to music and podcasts really helped things not get boring, and trying to complete a project a little faster, or with fewer mistakes was always a fun challenge. Everyone who works there is incredibly kind and friendly, and you make friends almost right away. Unfortunately, due to the nature of the work, there are large layoffs every winter, with no guarantee of being hired back on the following spring, which is incredibly frustrating, but that isn't really something that can be avoided.

My position here was not particularly suited to my skillset, but I was able to make the position work and stay employed through what seemed to be a high level or turnover at my position.  I didn't love the work itself, but I never felt KRS to be a truly "difficult" place to work because of the generally relaxed and genial atmosphere, managers that were typically easy to work with, and the schedule flexibility I was given.

This is a place where I can understand how some newcomers can get frustrated by not knowing the ins and outs of the software and processes specific to KRS, but also how many of my coworkers made a career of their jobs here once they understood the systems' complexities and found their niche.

Get a job order from the head lead's deck, go to a near by computer to clock-on to the job order. I grained self confident in operating large & small power tools and appreciation on a job well done. The culture is some what relaxed, the leads are very helpful and working with the other employees was a joy because they were always helpful to. The hardest part of the job was reading between the lines of the job orders when not of needed information wasn't on the order or you didn't get all of the parts you needed.

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