baker

production

steward

retail team leader

retail sales associate

King-Arthur-Baking-Company

I worked as a seasonal customer support specialist during the companies peak season from Oct-Jan. The company is very organized with the WFH and set up process along with their communication. The training was only about 4 days which may seem short, but all the information was relevant and helpful. When I was on my own taking calls I did not feel lost at all and the resources available were very helpful. The supervisors and shift leads had very good communication when needing guidance or assistance. My position mainly focused on assisting customers place orders over the phone, help with some basic issues on the website orders, and applying points/coupons. The majority of the customers were very patient and friendly a big part of their community is the older population so they are just happy to have someone located in the United States who can assist them. The systems we used were fairly straight forward and they had employees of all ages working there who did not have trouble with them. I think the position for being seasonal was a very good experience, it was a very welcoming environment, there were busy times then slow times for calls so it was a nice balance where I did not feel overwhelmed but stayed busy. 

The only downside is that it is a seasonal position, but they do rehire people again the following year so it is good to leave a good impression. Their phone system is a little outdated and sometimes the physical phone had issues but always had support for those times and they were understanding. They are updating this system though so that is a plus. Sometimes you do get random calls or rude people who do not agree with the forward thinking of the company, but the policy on handling the calls is professional and realistic you do not have to sit there and take the verbal abuse. If you are looking for a seasonal position that is fair with realistic expectations this is a good option, I'd definitely apply again in the future. Just be a polite person to the customers, be detail oriented, and show up on time for your shifts. 

Even as a seasonal employee, King Arthur year over year is the place I call home. The management is top notch when it comes to communication and problem solving. I really don't have anything negative to say when it comes to training, scheduling, or the incredible culture they have created. They offer incredible discounts if you're into baking (I wasn't when I started and now its a huge passion of mine).

The only con I can offer is as a seasonal its just that. Seasonal. If you don't live in VT or surrounding areas don't hope/expect it to turn into something more permanent. 

I am seasonal so I work during the busy holiday season. The Training is first rate, the people are always helpful and cheery. I have yet to meet anyone who was not pleasant or didn't bend over backwards to help you. They treat their employees like they do their customers, fantastic! The pay is OK... not sure if you are full time if its better but even as a seasonal, you get a turkey in November, a Christmas gift, 40% off at the store, use of all the catalog appliances on load to employees, the Gym, the Kitchen and tons of food the employees bring in all the time!!! They are extremely flexible with hours and they make you feel like you are part of the team right from day one. Best work environment I've experienced.

Wonderful and Intelligent coworkers, open to teaching and learning from each other.
Fast paced environments and high level customer service expectations.
Management become non-existent over time (high turnover), missing staff needs.
Opportunities for growth are limited depending on department.
The company is expanding too quickly before resolving issues with it's primary teams.
Discounts and Benefits are great, but compensation is not always equitable.

What is the best part of working at the company?
Good work community that cares about local and nation wide communities 

What is the most stressful part about working at the company?
Nothing stressful.  Maybe just Comuting to and from work 

What is the work environment and culture like at the company?
Fast paced in the kitchen but everyone is friendly and welcoming 

What is a typical day like for you at the company?
Really busy, fast paced kitchen work

What is the best part of working at the company?
The fact that it is employee owned increase your connection to the company

What is the most stressful part about working at the company?
nothing comes to mind - I liked it best when the workload was greatest

Company with good values and products! First few years were very positive and I learned a lot.  Then it seemed like they were trying to get too big too fast.  Too many hands in the pot.  Lots of employees doing too little work. Infrastructure needs improvement.

I really enjoyed my time working here. I got to do everything remotely even training, and it all went very smoothly. Everyone was so nice and helpful the entire time there.

Great if you work for benefits, not so good if baking is your passion! but it seems that the gap with top management increase as the company get bigger, creating a political management not in favor of artisan baking.

Great training, supportive management, responsive. GREAT culture, everyone is really just very nice to work with. Even as a seasonal employee they made me feel like a part of the family. 

Top Job Titles	Average Salary
Baker 4 salaries reported	$19.34 per hour
Production 7 salaries reported	$19.39 per hour
Steward 4 salaries reported	$18.08 per hour
Retail team leader 7 salaries reported	$21.92 per hour
Retail sales associate 6 salaries reported	$19.32 per hour

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