shift manager

technician

assistant manager

Kinney Drugs

I worked for Kinney’s for four years. Two years full time and 2 years part time. The company itself I have seen slowly derailing. They pay there associates and pharmacy techs so poorly that people working at fast paced food companies are making more for no job experience or in high school. They hardly hire a full time  spot because they don’t want to pay the benefits! I worked at the pharmacy plant in Gouverneur and they treated the good employees like garage and overworked them to make up for the ones that don’t work! Wouldn’t give you differential pay for weekends or holiday. Only good thing about that place is they give you a 100 dollar Christmas gift card but ask tons of people I’m sure they would tell you they would rather have a full time position with benefits and bonuses when they reach weekly goals. You do not get a good job like you should if you do great. They hire younger people whom don’t care about the liability that comes with handling medications. Also they don’t give you any type of incentive to work because there is no climbing at all in that company if you are a pharmacy tech. If you get certified you get a whole 50 cents more an hour but if you get certified for a hospital you can make about 4.00 dollars more an hour. I have worked in patient pharmacy at a hospital and a retail pharmacy they aren’t that much different except in a hospital you are making compounds and dispensing meds! Maybe you will get people to work harder for you Kinney Drugs if you treat them like human beings and give them an incentive like bonuses if you meet a quota and holiday and weekend pay differentials! I have worked a variety of jobs and this was the ONLY one that I worked that wouldn’t give you differential pay for holidays and weekends  if you work on them! It’s sad that a pharmaceutical dispensing company like this can’t pay more! You can’t tell me they aren’t getting money into their pockets !

The job is easy once you get the hang of it. Coworkers are very helpful and make the environment 10x better. Pharmacists are nice & very chill but very lazy. You pretty much do everything...type/fill prescriptions, label bottles, unload numerous totes of prescriptions from warehouse, file, ring out customer at the counter & drive through. Can eat/drink during shift, can be on phone when it’s not busy or nothing to do. However...1. The pharmacist hate talking to or helping customers. Very lazy when helping out on register. Some of them act like they are too high up to help. Pharmacists expect you to be fast paced and work quickly while they handle things whenever they feel like it & usually take forever. Pharmacists never want to talk to customers on the phone unless they really have to. They truly don’t care about the customers, it’s a front for their job. Pharmacists make you be the middle man/messenger when a customer has a question in person / on the phone 2. Pay is horrible...it’s not worth the job at all. 3. Customers are allowed to talk to you any kind of way. Customers call nonstop. 4. No one wants to do register so usually if you’re new, you’ll be stuck doing register/DT your whole shift with very little help. Coworkers will ignore people at register or DT. 5. Company did nothing for employees during pandemic. Company only cares about money. Part timers are treated like trash 

Although small and employee owned this company operation has still managed to consistently exploit and debase its workers, just as if they were members of some Multi-National Organization.  Almost unintentionally, they make sure that every employee feels like a cog in a giant machine, just as if they worked for one of the much larger competitors.  Despite small staffs, Kinney Drugs has managed to set up some very special and unique polices to significantly reduce employee morale and to treat their employees like sub-humans.  All examples are, of course, impossible to list, but a few such would include…
•	Perpetually requesting staff to work on their days off.
•	Strict low wage pay rates.
•	Pressuring employees to stay late.
•	Immediate termination at the first sign of incompetence.
•	Forbidding sales clerks to sit down during lengthy shifts.
•	Reducing the number of days off with paid time off.
•	Insisting on humiliating pat downs during lunch breaks, and at the end of shifts to insure that employees never feel like trusted or valued employees.
•	And of course, just making worker feel as terrible as possible.

Sure most of our employees could work for some other business that gives their employees benefits, or let them take a guilt free day off, but at least at Kinney Drugs Inc. they can be treated like a totally replaceable tool used for the sole purpose of producing a profit.

I started working there a few weeks ago. It was okay the first few days as the had me doing computer training. However, when they put me up front to do cash register, lottery, gas, etc. No one really taught me anything or explained how to do stuff. My manager completely left for vacation and non of the other managers were willing to help me and when I would/do ask for help they seem to get fairly annoyed and irritated. And it’s even worse when I make a mistake (mostly due to not being properly trained). It’s also extremely uncomfortable to be around some of the managers, a lot of them have nasty attitudes and get annoyed/irritated very easy. It’s a very hostile clique feeling environment and feel like you can’t speak much or you’ll get into trouble or be made fun of by coworkers. You can also forget about getting any 15 minute breaks (even though by law your required to get them)  unless you have a scheduled lunch break. And even then you almost have to fight to get a lunch because half the time you’ll more than likely be working alone and have to get a manager to try and cover for you(which they more than likely will not do). They also load you up with crazy amount of hours. And will have you work 8-9 hour shifts multiple days in a row. 

Started as a part time cashier, had a lot of regulars most of whom were pretty nice but you did get the occasional drunk or rude customer. Not really worth working there part time.

I was promoted to shift supervisor and lost my work-life balance. Was told by the manager that as the newest super I had to work the holidays because the others were entitled to having them off. The other supers disagreed with this and said they would work the holidays too but the manager wouldn’t split the holidays between us.

I ended up missing every family dinner and function because I was the nights and weekends supervisor. I tried to take a holiday off but my request was denied and I was told it would be too busy for me to have it off by the manager who left two hours early that day. If we were going to be so busy I couldn’t get the day off shouldn’t the person who told me this have stayed for his entire shift? There are many other incidences of him saying one thing then doing another or not following his own expectations but I don’t want to rant.

Until a new manager is brought in for this location I would advise avoiding applying here.

I will not say that this is company wide, Kinney Drugs has some great managers, it’s just the manager at this location.

A typical day at work consisted of clocking in, checking with management about projects for the day, setting up a cash register, and assisting customers with needs as well as transactions. I helped management put up display cases, check products for expiration dates, and stocking items in their correct location on the shelves. Management was the most flexible here than in any job I've ever had! Everyone was so friendly and we all completed our tasks on time. Ending the shift consisted of cleaning the facility - floors, counters, bathrooms, etc. - and closing out my register and counting it down. The hardest part of the job was answering pharmacy questions for customers when I was simply a cashier; the most enjoyable part of the job was the flexible schedules and easygoing nature of everyone.

Pretty good company when I started working there, it was customer service oriented. It began to degrade when they started focusing on the retail sales over the healthcare and customer aspect. I left there to go back to school and I'm glad I did. The worst point was when they fired our manager without having anyone lined up to take his place, we only had three supervisors to run two stores for about 6 months. The other employees were what really saved it. The best thing about the company is that it is not public and it's fairly local. They listen to the employees, but sometimes it can take an excessive period of time to implement the changes. Being a supervisor is a pretty good gig if you have a decent manager, which happens more often than not. The company has a fairly thorough training program for managers. Frequently if you are a capable employee you will be offered an advancement or transfer, my recommendation is to always open negotiations for a pay-raise when this happens.

•	Responsible for cash management of daily sales/returned items.
•	Oversee and Confirm Customers Identification in order to ensure Policies and Procedures are met for State of New York laws regarding Pharmaceuticals and Health Insurance Policies and Procedures.
•	Oral and Written communications between Customers, Doctor’s Offices/Hospitals. Pharmacists and Store Personal and Management.
•	Interpersonal skills and ability to relate with satisfying all customers.
•	Increased per person sale by adding on merchandise.
•	Knowledge of basic O.T.C. medications and pharmacy products/inventory.
•	Cataloging / auditing of merchandise during new shipments and physical inventory.
•	Management of inventory through replenishing of displays and store shelves.
•	Inventory Control and Stock Management on selling floor (i.e., O.T.C., Grocery, Home Products, etc., 
•	Oversaw seasonal store changes (floor sets). 
•	Maintaining store appearance and look, to optimize the superior shopping experience.
•	Ensured proper store experience by interacting and assisting of customers.

At the corporate offices in Gouverneur NY the management is horrible. Three of the supervisors are best friends outside of work so don't cross any of them. They create a high school atmosphere and pick an choose who is going to be "good" employees for the week. Temporary workers are treated like dirt and you have a very very low chance of being hired in. Employees who call off and take lots of time off, sit on their phones all day, and literally paint their nails at their desk are perfectly fine in the eyes of the supervisors. However, those who show up everyday for work, do their job, and make up any time missed are treated like trash. Make the right friends there or you'll be let go. One employee in particular has been reported to HR many times by multiple people and not a thing has ever been done about it. However, when her best friend (a supervisor) is sleeping with one of the higher ups...I wouldn't see much being done about it...ever.

I had a good experience working in the health direct pharmacy. I acquired a great deal of knowledge in doing the filling and blister packaging of drugs either in dailies, short cycle or full-cycle order (ordered in 30, 60, or 90 days’ supply). While doing the blister packaging, I learned about the adherence and compliance of patients, along with the indication of drugs prescribed by the healthcare practitioners. Also, I do in bulk packaging of diapers, insulin, underpads for men and women, and some prescription and over the counter in bulk. Finally, I filled and packaged narcotics, also in a blister packing. As an intern, I followed the pharmacist to the residential care home for patient check-ups in terms of adherence, compliance, and counseling. 

The coworkers and staff with whom I worked are open to communication. The pharmacy facility hours are flexible, and the facilities management put into consideration for every faculty: technicians, interns, and pharmacist. 

I am honored to say I enjoy working and being part of the direct health pharmacy.

Top Job Titles	Average Salary
Shift manager 3 salaries reported	$16.42 per hour
Technician 1 salary reported	$28,000 per year
Assistant manager 1 salary reported	$22.13 per hour

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