life skills trainer

nurse coordinator

recovery advocate

program supervisor

direct support professional

Kittitas Interactive Management

My experience at Kittitas Interactive Management has been both rewarding and challenging. The company's motto, 'Advocating Change for a Better Tomorrow,' is a reflection of their commitment to growth and improvement. In my time here, I've felt that my opinions and contributions were genuinely valued, creating a sense of inclusivity among all team members.

One standout feature is the company's support for internal promotions. There is a clear and fair pathway for career advancement, which encouraged me to strive for growth. I never felt pressured to compromise my principles, and the company actively seeks and appreciates innovative ideas for change and development.

I also noticed a strong rapport with clients who appreciate the efficient management practices in place. Kittitas Interactive is genuinely dedicated to addressing areas for improvement and delivering quality service.

While my time here had its ups and downs, I can confidently say that Kittitas Interactive Management fosters a positive and inclusive work environment, supports career development, and maintains strong client relationships. If you're seeking professional growth while working in a collaborative and dynamic team, this company is worth considering.

It's important to acknowledge that Kittitas Interactive Management may be linked to situations where employees face termination due to alleged violations of state policies, especially in cases concerning the care of vulnerable adults. These situations can be quite complex, and it's essential for employees to fully understand their roles and responsibilities when caring for vulnerable individuals.

This is a specialized type of work that requires training and on-the-job learning through experience gained by doing the job. The most important management role to support staff employees is that of Program Manager. I had the privilege of working for an excellent Program Manager who had years of experience. Her guidance and support was invaluable. Sadly, she left the company as did her replacement, after only two weeks. The role is currently vacant and needs to be filled. The absence of that leadership is keenly felt by staff employees. The biggest challenge to this company is the constant turnover of staff. The staff employees are mostly college students, which adds a transitional element to the employee pool. People get fired periodically, and the burden of filling in for those that have left falls on reliable staff that remain. The overtime opportunities abound, but due to sometimes being stuck on shift with no relief, you can find yourself working a double or even triple shift. Upper management is sincerely devoted to the mission of providing excellent quality support in social social work for individuals with intellectual disabilities. It is because of their commitment to the mission, their overall compassion and sincerity, that I continue to work for Kittitas Interactive Management.

The clients are the only thing that make this job worth it. You can get stuck on shift if someone decides not to show up, and there is nothing you can do about it. The longest I have been stuck at work was 3 full days. There was a time my mom was in the hospital and I was stuck and managment did not come in to help me. All communication is done through the app Slack. You feel very disconnected from managment, and under appreciated due to not having direct contact. You are required to do extensive trainings within 3 months of being hired, as well as train at houses and start working, but they will not accommodate you if you have class. The trainings are all set so if you can't make it, you are screwed. There is nepotism as well. Majority of the managment are related, and they hire outside people for managment roles when people leave, and not their staff. If you struggle with your mental health, this job is not for you. High stress job with little support. The clients are all incredible, and there were a few staff and managment that really do care! The pay is fair, and you can work as much as you want. No overtime cap. But again, that is because you can get stuck. So keep that in mind if you apply because you will get stuck eventually, it happens to all staff working in client homes.

What is the best part of working at the company?
This company cares about both the clients it serves as well as the people who work here. They provide good benefits, seek to be the best paying for this career field, provide more training than just the basic and provide a chance to advance. Is it a perfect organization? No, but it is better than most in this field.

What is the most stressful part about working at the company?
This is not a role for people who are not self starters, who are passive. You need to be one who is a learner as learning is an ongoing requirement for success here at KIM.

What is the work environment and culture like at the company?
The work environment and culture are what you make of it. The goal is to be as collaborative as possible, but that is dependent on the effort you put into it.

What is a typical day like for you at the company?
Depends on the role you have. If you are working with clients in the homes, then it's working to support them in their activities of daily living. It could mean helping with shopping, cleaning house, laundry, meal planning and/or preparation, finding outings and things to do in the community, helping them plan and dream their best possible life.

For me, a typical day entails several meetings regarding the clients and employees of Kittitas Interactive.  I enjoy working with my team to come up with collaborative solutions.  We offer residential supports to adults with IDD and complex needs.  Several of our clients would not be able to live in the community without our comprehensive supports.  As we take on some challenging individuals, it can be very rewarding and stressful at times. 

Being responsible for someone's wellbeing and care is a huge responsibility.  There are several regulations that must be followed to ensure the health and safety of our individuals.  With that in mind, this industry is not for everyone.  It can be rewarding, yet challenging.  I admire the employees that continue day in and day out to provide the best care they can regardless of the situation that might be happening.  Working for a nonprofit and having the ability to make an impact to our communities is what motivates me. 

I had a lot of fun on the job. I was on office worker, but I got to interact with all of the company's departments and help design a system to organize and keep our data live, up to date, and displayable for meetings. I was also the one helping to report and streamline some of this data between the office/management and our in the field care providers. I was the quality control dude who was helping to make sure things were entered right and folks got paid for it. There was a culture of actually setting and encouraging growth in setting goals while at work. Whether it was to work on a new project or simply meet a weekly due date, there was always a sense of direction on what I was doing. The only negative I ever saw was the experiences of coworkers not working in the offices and the care givers in the trenches. I say that as, I saw folks getting stuck on shifts for extended times. I also saw how on the office side, they heard, knew, and were working on trying to solve the issues. Sadly, when one can't take it any more, they can't. This is a fun and great place to work, anyone just needs the ability to look at life like a board game and get an eye on all the obstacles before the finish, often.

The face of Kittitas Interactive Management is one that needs a lot of work and improvement. This is a company that follows the slogan, "Advocating Change for a Better Tomorrow". However this is a company that often fails to live by their own motto. If you are not a manager or executive and work at this company your voice will never seem to matter, and you will begin to believe you are not valued. If ever you make an attempt to promote up within the company you must be prepared to bend over head and heels in order to go along with their way, and never raise your voice for change. If you attempt to make change and suggest growth you will be retaliated against. The clients of Kittitas Interactive are even aware of the flaws of management that continue to not be addressed. The clients are wonderful and there are great employees that helped me to learn new skills moving forward within my career, but if you apply for a job here you must be prepared to bend over back for management if you wish to succeed and grow within the company.

I enjoyed working for this company and meeting new people the owners of the company are wonderful people but there are some managers that takes the power to much and has lost a lot of good staff due to it. The company is wonderfully done when it comes to working with the clients and other staff that actually love this job but it will always be known and said that family should not work together and I’m sorry to say but majority of the management in the company is all related and people have to walk on egg shells around them or their position gets questioned all the time. I personally loved going to work and working with the staff I had and the management team back in 2019 before COVID hit I enjoyed going to work every day but it started going down hill. I hope they can pull it together and make it better again.

I am constantly forgotten about. When big changes happen, it is not always communicated to frontline staff. I constantly feel forgotten, as if management doesn’t even remember I work here (over 3 years). They are constantly hiring because people are constantly quitting due to poor management to front line staff relations. Communication skills are terrible in this company. I’ve been told by the owner/CEO that I have skills and immense potential in the company and then never spoke to me again, and I am still extremely under appreciated. I started this job as a full time NDC and now I’ve been demoted to DSP part time, with much less pay. Again, I’ve been working here for over 3 years. Don’t expect to move up in the company. 

They act like they want you to succeed but the people there micromanage you and have too many double standards. There is a lot of gossip among the “upper” management even though they say they are against it. Unprofessional and too strict on their disciplinary actions. Turn over is high because employees are treated poorly with sub-par wages for compensation. The culture is fully nepotistic and disrespectful towards good employees. They claim to want good employees but fire people rather than giving an opportunity for improvement. Would never choose to work here again… anything else would be better. You won’t learn anything other than these people are the mean kids from high school all grown up.

Top Job Titles	Average Salary
Life skills trainer 267 salaries reported	$18.65 per hour
Nurse coordinator 170 salaries reported	$19.93 per hour
Recovery advocate 81 salaries reported	$19.19 per hour
Program supervisor 6 salaries reported	$21.00 per hour
Direct support professional 4 salaries reported	$19.25 per hour

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