service porter

body shop estimator

car sales executive

auto body technician

porter

Klaben Auto Group

What is the best part of working at the company?
The best part was getting to see how a horrid dealer operates 

What is the most stressful part about working at the company?
The management is so self centered and driven on one thing. Money. The moment they see a stressful situation, all the blame is on the technicians and they are not able to properly handle a situation while making the techs feel like they are still wanted and good at what they do.

What is the work environment and culture like at the company?
The environment is dreadful. Arguing, yelling at times, pointing fingers ect. 

What is a typical day like for you at the company?
A typical day for me was getting handed work in the morning, pulling a car in then getting handed 10+ waiter oil changes all day long. No opportunity for money, no opportunity for growth.

Working as a porter at Klaben was initially a great experience. The company provided a positive work environment and opportunities for growth. However, towards the end of my employment, the situation shifted. The influx of new hires flooded my position, leaving me with little meaningful work and instead relegated to grunt work and busywork. This made me feel undervalued and disrespected, especially by the manager's apparent disregard for my contributions. Despite these challenges, I've come to understand that experiencing challenges in the workplace is part of professional development. Despite the difficulties, I appreciate the skills and lessons I gained during my time there. Looking back, I would love the opportunity to return to Klaben and demonstrate my growth and dedication to the team.


What is the best part of working at the company?
Transparent management and supportive coworkers

What is the most stressful part about working at the company?
Balancing family life with Saturdays

What is the work environment and culture like at the company?
Fast-paced environment with a customer-first mindset. Management was supportive, the sales team worked well together, and there were good opportunities to learn and grow in sales.

What is a typical day like for you at the company?
Most days were spent following up with customers, working leads, setting up deliveries, and trying to match incoming trade-ins with people who were still looking for the right vehicle. Being organized and staying proactive made a big difference.

Klaben Auto Stores is focused on the customer and the employees! The ownership truly empowers each employee to make a difference. We have the training and the tools to do our job. We are encouraged to make suggestions and do literally "whatever it takes" to assure customer satisfaction.

We have great benefits including: Health, Vision, Dental, Life and Short Term Disability insurance available. We have an employer matching 401K that is a super investment. We have paid vacation, personal and sick time. 

Klaben has been in business for 45 years. They are a solid company with low turnover. I was fortunate to be offered a position over 20 years ago and have never thought of leaving.

Klaben is a process oriented, busy, fast paced environment with a customer focused culture.

Klaben empowers its employees to provide an exceptional experience for its customers.  At a time when honesty and integrity are sometimes in question, that is not the case at Klaben.  

The dealerships are the cleanest I have ever seen and it is noticed by everyone who visits including staff from other area dealerships.

The most enjoyable part of working for Klaben is knowing that customers leave very happy and are eager to tell friends, family & neighbors that they had a great experience.

Typical day can be extremely busy with customer interaction, or long with almost none at all.
No matter what you do you are wrong in management's eyes. Always looking for ways to give you a negative workplace review.
1 week's paid vacation after 20 year employment, really?
You are great there if you work all the time and have no life outside of the dealer.
Veterans of the store that are there the longest are generally treated the worst.

Klaben became my forever job 10 years ago. Since we spend a decent amount of our lives working, I am fortunate enough to be happy and enjoy working here at Klaben.  Throughout my time here, I've developed some of the best relationships I've ever had with coworkers as well as customers.   
I enjoy that no 2 days are the same.  Sometimes it can be a little stressful but this is a fast paced industry and at the end of the day I feel accomplished.   

As far as dealerships go this was a good one to work for. Pay was decent, hours were long and high stress but management and leadership was good. The owner Richard Klaben would work up front with the sales team and was always very personable even to lower level employees. I only left because I was moving out of state, if not for that I would have stayed at this dealership.

What is the best part of working at the company?
Horrible employee treatment.  Floor managers always swear at you and call you names and treat you bad.

What is the most stressful part about working at the company?
Dealing with the desk managers

What is the work environment and culture like at the company?
Toxic environment to work in and management too

What is a typical day like for you at the company?
Not very fun, most customers are repeats customers so you can sell them a car

At Klaben Auto Stores I get to sharpen my skills as a creative storyteller. Here I'm given the freedom to express ideas and collaborate with everyone from the sales staff to service technicians. Through all my social media posts and advertising videos exists a through-line of the culture at Klaben. Dedicated personnel who go above and beyond to make the customer happy simply because it's right. Fortunately they treat their employees the exact same way.

Top Job Titles	Average Salary
Service porter 1 salary reported	$14.50 per hour
Body shop estimator 2 salaries reported	$13.75 per hour
Car sales executive 3 salaries reported	$80,000 per year
Auto body technician 1 salary reported	$15.00 per hour
Porter 2 salaries reported	$15.00 per hour

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