automotive technician

car sales executive

service advisor

receptionist

sales consultant

Kollective Automotive Group

Working at Kollective Automotive Group has been an incredibly rewarding experience. A typical day at work is fast-paced and engaging, filled with meaningful interactions with both clients and colleagues. From the moment you walk in, there’s a clear sense of purpose and teamwork. Whether you're assisting customers, collaborating with coworkers, or focusing on sales goals, each day brings new challenges and opportunities to grow.

One of the most valuable things I’ve learned here is how to balance high performance with excellent customer service. The company puts a strong emphasis on training and professional development, which has helped me sharpen my communication skills, better understand the automotive industry, and improve my ability to handle dynamic work situations.

Management at Kollective Automotive Group is supportive and approachable. They genuinely care about employee growth and are always available to offer guidance or feedback. Leadership sets a positive tone by leading by example, making the team feel valued and empowered.

The workplace culture is one of the biggest highlights. It's inclusive, driven, and team-oriented. Everyone works hard, but we also take time to celebrate wins—big or small. There’s a shared mindset of pushing each other to be better every day, and that creates a motivating environment.

The hardest part of the job is the high expectations and fast pace, which can be demanding at times. However, those challenges are also what make the victories even more fulfilling. When you hit your goals or help a customer find exactly what they need, it feels truly rewarding.

The most enjoyable part of the job is being part of a passionate team that’s committed to excellence. There’s a sense of pride in what we do, and it’s exciting to be part of a company that’s making a mark in the automotive space. The camaraderie, the growth opportunities, and the daily energy make working at Kollective Automotive Group a truly exceptional experience.

Interact with staff to drive business for my sales as best as possible.  Was excited to start, came very highly recommended.  Was told during the interview process by the General Manager that this store was failing and it has little to no walk in traffic.  Being in sales I excepted the challenge, only to find out that the store INFACT does have walk in traffic and plenty of sales calls too. To my surprise there was no retention process or service drive process to cultivate new business and keep existing clients.  No notes or appointments were made with existing leads.  The Sales Manager has a condescending approach with the staff as well, demotivating by not assigning internet leads with equality.  After a few weeks I began to realize that all business was funneled to one employee, whom is a known acquaintance of the General Manager.  This sales associate appears to be top sales, however no one has the same opportunity.  The outrageous behavior displayed on the floor (HR is called on weekly)  is such a shame because its a beautiful facility and should be the best in its class, however it is very far from it. A high turnover rate in my experience is due to poor management, employees leave there managers, not the business.  Unfortunately the work environment is not one of equality, I am sure that more than one would agree.  Again, such a shame.  Best of luck to all!

Their location was very convenient for me.  I enjoyed most of my responsibilities, that is, when they were clearly defined.  On a daily basis, I would interact with customers, defining and confirming their concerns as related to their cars.  I would also confirm proper repairs and preparation of cars before being returned to the customers.
The co-workers were very mixed, varying from knowledgeable and easy to work with to very unreasonable and inept.
I learned a great deal about the workings of an auto dealer service area operations.
The most difficult aspect of the the job was pointing out improper performance, handling of a car to an inept service/repair technician.
The most enjoyable aspect was "test driving" high end German cars to assure quality service and repair.

I worked there for about 3 years. The beginning was great, even though I was trained by younger girls who really didn't care about being there. I learned on my own and quickly became the head receptionist who trained a revolving number of people. For all of this, I never received an increase in pay, even though I asked for it. When I informed them that I wanted to leave, the assistant manager was told by the general manager to come and speak with me to see if I would take an increase of pay. I told them it was a day late and a dollar short and they ended up losing a great host for the front desk. I learned a lot from this job, but I'll always take away the fact that I will never work in a car dealership ever again.

It may be hard to get used to the company culture and its rigid policies but once you stick it out, you will see that there are a lot of room for advancement. There is definitely a buildable career path. Kollective has so many dealerships to work for -  you may start off in one, or two and transfer to another once you have decided what path and department you want to focus on. 

One thing to note is that there are some important personnel missing from certain  stores that might cause miscommunications and lack of training. For example, the accounting and HR departments are located offsite. The controllers are also not always there to immediately assist you. Any changes made to a work process are thrown out there. No training, no guidance.

The place is a fast paced flat rate shop. Lots of back stabbing between co workers fighting for more flat rate hours. Service manager and shop foreman are both over paid, under worked useless do nothings. They'll never talk to you're face when you question them on problems in the shop with other co workers stealing your work, but the two of them talk about your comments to each other in private about you behind your back all the time. And do nothing about making any changes to improve things. They worry about themselves around there, thats all they care about.They label you as a trouble maker, and do their best to get you fired anyway possible.

What is the best part of working at the company?
Clean environment.  Great co-workers.  

What is the most stressful part about working at the company?
Works slow and to many techs.  They only want you to make over your 40hrs guarantee that's why they hire more tech.  This was no bonuses paid out. Greedy dealer. 

What is the work environment and culture like at the company?
Techs are great! Staff is top notch.  Always seems to be a new service manager (bad sign)!

What is a typical day like for you at the company?
Go in under 24/7 watchful eye of cameras every square inch of the property inside and out.  It's like a prison even though everyone is commission based!

Management is petty and will set expectations without telling you what they are. And then they say you don’t meet expectations. It starts with the GM (who is also the VP and the president’s son which should give you an idea of what you’re dealing with.) 
As a whole, employees are constantly being reprimanded and spoken to like children and sometimes comes with humiliating punishment at the hands of the GM. 
Pay plan is constantly changing, never to the benefit of the employees. The health insurance is subpar, other benefits are lacking. Vacation time is minimal. You have to work over 5 years to get more than 2 weeks. 

Working here has been a truly rewarding experience. The compensation is excellent, and the autonomy you’re given to do your job well is unmatched. Leadership is strong, supportive, and committed to helping you grow, with some of the best coaching I’ve seen in any organization. The expectations are high — you work hard and put in the hours — but the culture is built on fairness, teamwork, and integrity. When it’s time to take a break, your team steps up without hesitation. It’s a place where you’re treated with respect and held to a high standard — and that balance makes all the difference.

Opportunities abound but only if you are actually what you say you are, meaning if you are lazy or have bad work ethic, or other bad habits at work, you won't enjoy your time at the company due to the high expectations; both for yourself and for the company. Try to align with the management if you are looking to get ahead - and you can do that by outworking everyone else and always doing the right thing. For those that do, I've seen them get ahead. The rest will be left behind, and quickly.

Top Job Titles	Average Salary
Automotive technician 6 salaries reported	$36.53 per hour
Car sales executive 9 salaries reported	$150,472 per year
Service advisor 2 salaries reported	$95,929 per year
Receptionist 3 salaries reported	$18.50 per hour
Sales consultant 3 salaries reported	$144,167 per year

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