new home sales consultant

customer experience advisor

construction manager

new business specialist

office administrator

Kolter Homes

It feels good to work for a company that truly cares about the customer experience and their employees.  Kolter's process of providing an unmatched experience from sale to close to warranty is one of continuous improvement and evolution, which leads to happy homeowners.  There is plenty of support, training and opportunities for advancement.  

Day to day is not mundane...tons of interdepartmental interaction and collaboration.  Kolter has also done a nice job over the past 5 years of developing a very engaging culture for employees with many opportunities to be part of cross-functional teams to improve our processes with the end goal of creating happy homeowners.  The social culture here is top notch....tons of fun teambuilding events and social gatherings to break down barriers and truly get to know your fellow co-workers.  Overall just a great company to be a part of!

Kolter Homes is a great company with many people staying for 5 plus years.
However, I do not recommend working for Kolter in NWFL.
The office favoritism is obvious and even confirmed in meetings and turn over is high.
Management does not seek to look as a whole how every department functions but favors certain people and departments. The other departments just have to do whatever is requested, even if it makes more work for them.
There is no team building in NWFL. Most other locations, you hear of being treated to a mini company, fun trip or moral boosters.
In the Panhandle, if you're not in the favorite department, you get nothing but more work.
They burn you out, by not giving you the tools to succeed, clear direction, showing intense favoritism and not looking out for their employees. 
No, I did not last long here due to the culture at this community.

Followed the sales process with prospects that entered the sales center. Followed up with all prospects. Showed model homes, home sites, amenities and structural options. Wrote purchase and sale agreements, attended New Home Orientations, Final walk through's, and Pre-Drywall meetings with buyers. Management was absent most of the time and was not available for coaching. The culture of the company was to keep the sales people in the dark and blame them for everything that went wrong, communication was poor at best, management didn't want to resolve issues and the construction team didn't read the agreements and know the particulars of what the buyers purchased. The hardest part of the job was lack of training in the product in the beginning and no support from management. The most enjoyable part of the job was helping buyers purchase their dream homes.

I have worked at this company for multiple years. After working for some of the largest home builders in the country, I can honestly say this is the best place to work and build nice homes. Management is encouraging and understanding of issues. They are always willing to help find solutions to situations that arise. Family always comes first when you ask all in management rolls. Sure there are some difficult days from time to time, but by and large everyone here is happy to be working here. Kolter has gone through some growing pains from time to time. From bad hires in all positions that had to be let go, to learning new processes that help to create a better working environment and customer satisfaction, to learning from past experiences as a collective so that we build better homes.  No company is perfect, but from my experience this one of the best places to work.

You’ll notice they are always hiring for this position at all of their locations. It’s because they don’t value their workers on the front line actually facing the customers and handling the construction management . You are given an unrealistic amount of homes to manage and are required to attend a ridiculous amount of meetings that usually hold no value. You will be stressed out quickly there quickly! You will be putting out one fire after another for things out of your control. You will have to give future homeowners bad news weekly to let them know their home is being delayed and they are going to lose their interest rate they locked in because their home won’t be finished on time. The pay is average for a production builder. You have to use your own vehicle so expect nails in your tires often.

I was hired as a Construction Manager but was asked to do the duties of the Director of Construction with the promise of advancement to that position as well as financial compensation. After more than a year of doing the job it was obvious the promised compensation wasn't coming because the V.P. of Construction was a personal friend of the present Director. Although the V.P. new the Director did not have the necessary skills to perform the position he would not give me the advancement promised and dismiss him because of the personal friendship. I resigned my position because I was no longer going to do his job for him without being compensated.

Kolter is a great employee to work for.  Our team joins together to make the work environment a great place.  Support from management is good.  Respect to employees and customers is always there.  Being a employee who is not in management you would assume the relationship with Upper management would be non existent but it the opposite.  Employees are encouraged to speak with whoever they believe they need to.  Corporate meetings everyone is part of all discussions and the table is open for anyone to speak.  The feeling of being able to speak with Upper management like this gives an employee a since family and caring from the company.  I enjoy the work environment.

What is the best part of working at the company?
Some of the ‘worker bee’ people were great. 

What is the most stressful part about working at the company?
They have a very limited understanding of production home building. No cost control, poorly administered industry related technology (BuildPro). More of a land speculator than a builder. Investment returns were more important than building a quality home ore creating an exceptional customer experience. 

What is the work environment and culture like at the company?
Miserable. People were fired Willy-nilly regardless of their performance.

I would love to say it was like the family atmosphere there portrayed in the interview but unfortunately that didn’t last. As times started getting more stressful and production increased the hours and expectations did as well. They would always ask what can we do to help but that means nothing if it’s not followed by some sort of action. Instead they turn around and deny any involvement or knowledge of issues 


Management will throw you under the bus to save themselves!!!!when they arise.

What is the best part of working at the company?
Good benefits and paid holidays. 

What is the most stressful part about working at the company?
Dealing with the homeowners. The construction Manager meets and calls the homeowners every week. 

What is the work environment and culture like at the company?
They want you to stay in your lane and only talk to your director supervisor. 

What is a typical day like for you at the company?
Running around chasing homeowner complaints. Then trying to catch up on your construction work.

Top Job Titles	Average Salary
New home sales consultant 1 salary reported	$150,000 per year
Customer experience advisor 2 salaries reported	$60,000 per year
Construction manager 2 salaries reported	$80,000 per year
New business specialist 14 salaries reported	$50,286 per year
Office administrator 8 salaries reported	$19.74 per hour

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