account executive

senior product engineer

senior engineer

sales representative

production specialist

Konica Minolta Business Solutions

Overall, my work experience here has been fairly positive. Work life balance is great most of the time. Konica gives their employees plenty of time off with 13 paid holidays per year (1-2 floating holidays), 2 weeks vacation, and 1 week sick time. 

How much you are in the office versus how much you can work remote is entirely dependent upon your manager. I’ve seen many managers not care how many days you work from home and plenty of other employees at other branches work from home. My manager, however, prefers we are in the office 90% of the time. Either way, the job can mostly be done from a remote setting. 

The hardest part of the job from a sales perspective is prospecting. Almost all opportunities you get are entirely self generated. Depending on your manager, you could luck out by managing some big accounts right off the bat which can yield great selling opportunities. But without those, everything else you gain is from scratch. The next most difficult thing about the job from a sales perspective is that the sales cycles are extremely lengthy. From the initial conversation with a prospect to the closing stages of implementation to same customer, the time could take upwards of 12+ months. I’ve seen some sales take more than 18 months. Obviously, some can be quick turnarounds (like less than a month), but the average I would say takes about 6 months from beginning to end. 

The biggest complaint I’ve seen from people in the sales role is how low the compensation is. The base salary depends on where you live but typically is quite low. The commission structure has changed, but again, it is typically very low for the amount of work it takes to develop opportunities. Even though the company has made many strides to move away from hardware, it seems that selling MFP’s (copiers) is the most lucrative way to make a living even though print in many industries is slowly dying. 

Overall, your success and your happiness at this company is entirely based off of the manager you have. They can make your life the best or can make it the worst. If you luck out with a great manager, you can be very successful. If you happen to get a bad manager, more often than not you will be on the job hunt in no time. 



As an administrator, success and productivity all depend on your branch or regional office.  I have worked at both, and by far prefer the smaller branch offices.  When most of the administrators were moved to regional billing centers all camaraderie between the remote salespeople and admin vanished.  Instead of being part of a team, it was "us" versus "them". And depending where your regional office is located, your fellow admins may or may not be qualified to hold the position.  There is a lot of multi-tasking and very firm deadlines.  If some admins are unable to complete all of their tasks, it is up to the other, more senior admins to complete their work before leaving for the day.  This does not foster teamwork nor does it incentivize the less capable admins to improve.  After all, the work gets done whether they do it or not.

What is the best part of working at the company?
The benefit package is by far the best part of working at Konica Minolta.

What is the most stressful part about working at the company?
The most stressful things are a lack of safety training, enforcement of company policy and labor law, as well as little to no budget for equipment needs. 

What is the work environment and culture like at the company?
You never know what you'll get due to very little enforcement of company policy and labor laws. In terms of company culture it can be like the like the wild west at times. The physical environment varies from one facility to the next. Some facilities get everything they need and others get nothing. This is controlled by level of power and influence each manager has, not the rules.

What is a typical day like for you at the company?
It is ever changing. There are a broad number of tasks and duties if you work in the warehouse. This makes the day go by quickly and helps build your skill level.

Good employer to work for if fast pace and learning customer environments "on the fly" is your thing. Customers are rarely onboarded with any supporting documentation, Knowledgebase creation is tedious, if not impossible, and management is unfocused, disconnected, and lacking in actual leadership. Company has had five rounds of layoffs in the last four years and upper management has been rotated out three times in the last six years. In addition, favoritism is common amongst the managers. Working for a MSP, though, you will need to learn quite a bit of technologies,  in a short amount of time, in order to survive. If you don't, then you'll be shown the door quickly, unless of course, you play the game of favorites with your direct manager, and for good measure, the manager above them. 

What is the best part of working at the company?
The people that work there and the core product is great.

What is the most stressful part about working at the company?
Shrinking industry and poor leadership investment decisions put the company in a very bad financial situation.  This lead to the need to reduce salaries and headcount in customer service positions putting all the work back on the sales force.  All Covered and many of the other investments outside of print have been consistently losing money.  I am certain they will not survive with the current structure.  AC and direct branches will close or be sold off to dealers soon.

What is the work environment and culture like at the company?
Depressing and difficult to get anything accomplished.

What is the best part of working at the company?
Nothing, this company has the worst management people ever. It's an old dinosaur with nothing but folks just sitting around waiting to retire. 

What is the most stressful part about working at the company?
Management didn't have a clue. No outlook on the future to innovate new offerings. What a worthless.

What is the work environment and culture like at the company?
There is none worth while to mention.

What is a typical day like for you at the company?
It was like showing up just to see what a disaster of the day was going to happen.

I worked there for 6 years until I was let go due to Reduction in Force. Out of 9 techs I was at the bottom of the list. So be it. They work off metrics so you to be aware of your completed calls per day and your total customer hours. Promotion are non existent. Started out at $16 a hr. Left at $17.33 an hr after 6 years. You use your own vehicle for work but get a car allowance and paid miles. I was putting in atleast 100 miles a day round trip to and from work. I believe they got rid of Office Systems Asscoiates 1 due to the RIF. You keep an inventory of parts with you in your car or local warehouse. Stressful job.

Our department has lost several technicians due to early retirement offers, relocation, and leaving the company out of frustration. Production print is already a taxing position. The calls keep coming in and there aren't enough people to take them. Customers that previously received same day service are now waiting 2 to 3 days for a technician. Customers are angry. It's becoming tiresome receiving the brunt of that frustration. In customer service you are never supposed to pass the blame. It's equally frustrating to take ownership of an issue that you don't own.

What is the best part of working at the company?
Job was great until I transferred to Florida. Management lacked integrity. 

What is the most stressful part about working at the company?
The commission structure was misleading. You never knew if you would get paid on a deal until payday. 

What is the work environment and culture like at the company?
Lots of fiefdoms. Management looked at what you earned. If too much they would start shaving commissions. 

What is a typical day like for you at the company?
The last 3 years of disappointment. Promises made and broken.

What is the best part of working at the company?
None. I worked for KM for 1 year and 10 month working from the little desktop to high production color and  B/W. Never received a single training.

What is the most stressful part about working at the company?
The responsibility that they gave me with no training at all.

What is the work environment and culture like at the company?
A lot of preference between the employees.

What is a typical day like for you at the company?
The company expect a lot from you and requires too many things with no training.

Top Job Titles	Average Salary
Account executive 1 salary reported	$68,750 per year
Senior product engineer 1 salary reported	$126,100 per year
Senior engineer 1 salary reported	$146,500 per year
Sales representative 1 salary reported	$35,000 per year
Production specialist 1 salary reported	$30.00 per hour

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