site reliability engineer

infrastructure engineer

sales representative

sales engineer

java developer

Kraken

Netflix’s Fyre Festival comes to mind when thinking about this company and its leadership. Very poor decision making by the leadership. Nothing is transparent. They approve way too many hires to begin with and then fire large groups of people disrespectfully and abruptly without an explanation. It’s shocking how incompetent some of their business decisions are. Their recent “realignment” was the most chaotic and disrespectful way to fire employees...done via email with no reason given. I’ve never heard of such a thing. The leadership is reactive, not proactive at all. They scare employees from speaking truth to power. There’s no HR for a company their size.. so one has to deal with any employee relations issue or other HR-related issue themselves. If you go to leadership about a sensitive issue regarding being harassed by your manager, you will be ignored or told to transition out of the company. The leadership protects only a select few. The culture they’re selling to all candidates is all lies. Don’t trust that you’ll have a job 6 months after being hired- leadership has no clue if there really is a need for your role.

Kraken’s leaders should take the responsibility of leading seriously. They take people out of their well established jobs, so keep they should keep their word and treat them right. Deciding to leave a job to join Kraken not only affects your employees’ careers but also their lives. They devote a lot of effort, energy, and time to your company- they have the right to be treated right.

No stability and no room for growth unless you become one of leadership’s favorite. That would require turning off your opinions altogether and saying yes to everything they ask even if you disagree. No one here cares about your career development. Top leadership only cares about Kraken and its growth. It’s very clear that a lot of focus is placed on how Kraken ‘appears’ in social media, rather than focusing on actually FIXING the problems being reported by employees. A lot of employees get hired to do one thing, then asked to do something completely different. It’s okay to wear multiple hats at a start up but there should be some consistency in what you get hired to do vs what you end up doing. Some employees barely get any work at all- it’s planned out and allocated very poorly. Large groups of employees get fired mysteriously and very little is shared with anyone as to why- the lucky ones who didn’t get fired just get told sorry that happened. They say they value employee opinions but it’s just a thing to say to get talent in the door.

Please start valuing employee opinions- there’s a lot that can be improved that will make Kraken better as a whole. It would be easier to share this directly with you if it seemed like employee opinions actually matter. Also focus at least a little on employees personal career development- managers can be trained to do that.

I have loved my time working here. It is the first and only place where I am comfortable being myself without having to second-guess my communication style. 
 
The leadership team seem to be constantly striving to make Kraken the best it can be, whilst understanding that people and the way they are treated is pivotal to the companies success.

I feel empowered to offer ideas and make decisions quickly rather than operate towards a centralized authority. 

Async communication also allows us to support democratized conversations and decision-making. In this way, we avoid first speaker and personality biases. Plus, we don’t get fixated on local and regional cultural differences that are not globally accepted or recognized. 

Our broad global presence enables us to effectively engage with a range of stakeholders across multiple geographies, and include different perspectives. 

Overall, Kraken has helped me grow immensely in my professional marketing career. 

There are so many wonderful things I can say and all led me to say that this IS a great place to be. Culture and office environment, most are remote, the folks close to an office can work from home. They would never have to ask me to work hard because you just want to give 200%. I have been at other companies where it is easy to be burned out but I don't have that here. There's plenty to do but you own your work life balance. Since I am managing my time, I can go to appointments if needed, log back on and finish whatever is needed. I love that we have the same goal, for the success of the company and to keep the culture thriving. Regardless of title or function, respect, collaboration and fun is the theme. We have weekly meetings to ensure we are kept up to date within our functions. The executives are engaged and makes it their priority to ensure you are engage with the company. The company is always looking for ways to improve so your input and feedback is valued. Specifically the Controller and CFO are awesome but I am not surprised, this is the overall feel of management in my eyes. Everyone is very easy to talk to they make themselves available so you know you are supported.

-great people (the one I had the chance to interact with) 
-remote 
-flexible schedule (more or less) 
-maybe great benefits but not so many



-selling the "to infinity and beyond" culture in the beginning but in the end is just a lie (pretty bad to say that the apples are red when they are rotten)
-burnout 100% (pretty hard to get PTO / if your manager is asking for Over Time you have to do it, no room for rejecting respectfully because you will put a target on your back)
-low-standard management on both metrics (K.P.I) and coaching (basically everything is floating around, they have no specific metrics or K.P.I, if today is good to work 50 cases, tomorrow you need to do 150 just to be sure that you are "top-performer"; poor communication between managers and direct reports, most of them are treating the agents like numbers
-no room for growth or self-development because unfortunately is like in politics, you need to know X who is working in the higher management so you can be cool and relaxed about your job, eventually you will end up in a better position or at least the chance will be higher to get a new position (House of Cards style)
-lure skilled & talented people just to dump them in the end without any reasons

On the first day at work and you are welcome by "extremely friendly" people. You seem to like it at first, you are wrong.
"Culture fit" is always mentioned in Kraken, every single day. I trust that "culture fit" would make Kraken a "political" company.
You are surrounded with two-faces colleagues. Noone there dares to stand up and raise their voices to correct mistakes; instead, they "politely" soften the issue to avoid confrontation. They are scared to be themselves, because if they do, they would be targeted to be eliminated with the one-and-only-reason: "culture-fit".
"Your words will be against you, anytime". You share your view with sb in the company? Be careful, they would stab you on your back once they find out that you may threaten their positions.
Your boss is not trustworthy. They know who is better, but they decide to keep whom they like. You have different ideas from your boss? You will be marked "defensive", or "cannot get along with the team".
You are ambitious? You find yourself talented? Stay away from Kraken!

As cheesy as it may sound, Kraken really is full of dreamers and doers! This place is filled with highly passionate and intelligent go-getters. If you like to challenge yourself regularly, enjoy changing priorities, and a fast paced environment then Kraken is the place for you! 

We work hard, but we have fun while doing it! Everyone from the executive team to customer support and everyone in between works hard to drive the mission of Kraken forward. We all want to see the growth and adoption of cryptocurrency and we aren't afraid to speak our minds! 

If you are willing to put in the work and show your dedication, you will be heard and noticed at this company!

Remote work can change your life! The flexibility that Kraken provides has helped me keep my work/life balance healthy for once. 

Kraken is a great place to make connections to the crypto world and technology in general. I've experienced constant opportunities to learn and excel. The management is attentive and will find the right position for you. There is so much groundbreaking talent at Kraken and staying inspired about the work we do is easy. 

It's an exciting and thrilling industry to be in, however, there are risks involved. Kraken takes its security seriously and has all the employees develop a healthy sense of paranoia that carries on into our daily lives.

I've working onsite at the HQ since 2018 and have really enjoyed my time with Kraken. Company culture is built on decentralized principles and management is very approachable and open to new ideas and approaches - you can have a lot of impact to the organization if you have good ideas.

While the work can be stressful as there is a lot of ambiguity due to the nascent nature of the industry, there is a lot of opportunity for learning and growth. Colleagues are bright and interesting people from many different backgrounds. 

Perks - Employer pays health insurance (no employee contribution), offers unlimited PTO.

I was super excited to be given the opportunity to work for Kraken. Very honoured, at the time. But as the time goes by, it was all promises but no show. 
Pay was low, no weekend rates, no public holiday rates, poor management, long processes to be promoted, requests take ages to resolve, eg; missing payment took me 4 months to be compensated. Can’t forget about those last minute meetings, and last minute cancellation of meetings. I think they forgot that we all have a life.
They would make you learn other departments and multi-task between 2-4 different roles, but not increase your pay.
I was promised to be given a permanent position after proving I was worthy and committed, but that never happened.

Top Job Titles	Average Salary
Site reliability engineer 1002 salaries reported	$250,000 per year
Infrastructure engineer 122 salaries reported	$249,246 per year
Sales representative 32 salaries reported	$200,000 per year
Sales engineer 31 salaries reported	$200,000 per year
Java developer 30 salaries reported	$250,000 per year

Working at Kraken: Company Overview and Reviews

Kraken

Kraken Ratings

Popular jobs at Kraken

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected