analyst

vice president

senior associate

portfolio analyst

associate

Kroll Inc.

Understaffed, overburdened, and overly reliant on questionable offshore labor.

In my time with Kroll I witnessed disfunction throughout the company.  The members of my team had constant issues with management and worked at burnout inducing levels.  Management was unhelpful and not receptive to feedback about the workflow.  There was also a shocking amount of turnover at all levels of the company.  Employees quitting or being fired was a constant instance.

The work environment was toxic and negative while employee morale was nonexistent.  For me this negativity included coworkers quipping about killing themselves in the office and one of my teammates making multiple misogynistic comments about his wife.

If you are a junior/entry level employee in the US hoping to work your way up, avoid Kroll.  The company’s main priority is their Indian offshore team.  New hires in the US are brought on with no set training structure, no training materials or SOPs, and are surrounded by severely overburdened coworkers who don’t have  time to advise.  At one point I was tasked with preparing instructions for the call center team for a process that I had yet to be trained or even briefed on.

Management knew that the teams were overburdened but did nothing to actually support them.

Save yourself the time and don’t bother working here.

Unreasonable production goals are required from supervisor/managers. The training for a new employee (unfamiliar with the industry) lasts for half of one day and the supervisor chooses an employee who is at their desk. So, I was trained by a co-worker who had only been with the company for two weeks.....so you can imagine we both had questions and relied on the more "experienced tenure" employees for answers. You would think that is who would be selected to help train a new employee - but being that production goals are unrealistic they would prefer the experienced to keep their head down and keep working. They micro-manage to the point that we were threatened if we didn't meet the daily goal and it was discovered that we hadn't been actively ordering services-management would deduct "clock out" 30 minutes increments. Kroll was acquired years ago,  and now they are in the process migrated to the parent company HireRight and a different operation system. So, you are reminded often that a position might not be available when the full migration is implemented. 

Great product and interesting work! The free coffee is a nice touch. It is a very secure work environment.

It's hard to remember everything I had to do there so I can't go into a lot of details but it wasn't a horrible place to work just wasn't the type of work I wanted to do - investment banking.

I was an Executive Assistant to a few Managing Directors as well as the Compliance Officer.  My day mostly consisted of data entry, travel arrangements, expense reports, and producing marketing brochures.  

I learned a lot about dealing with the SEC (Securities Exchange Commission) and my travel arrangment skills grew quite a bit while there. I also learned how hard a merger can be on the moral of a company's employees.

The hardest part of my job was learning to deal with the last minute overtime requests.  As always, my favorite part was customer services.  However, at this place most of our customers were internal but it mattered not to me.  I often had to assist a Managing Director from another country or state and I LOVED it!  I loved helping them and I loved making my Managing Director look good!

I laughed at a previous review that mentioned free food. The only free food that you will see are scraps left over from an occasional client meeting. That is, however, if you get to the kitchen before the administrative assistants gobble everything up.

There is an extremely negative culture at Duff driven by managing directors who treat the junior staff like trash. You will work long hours and be poorly compensated for doing so.

The company is extremely cheap. Management had all of the plants removed from our office to eliminate the massive costs associated with watering them. In the summer, air conditioning is turned off at 5:00PM even though many of the junior staff work until midnight. On several occasions we measured temperatures in excess of 80 degrees on our floor. When management was asked to leave the air conditioning on for an additional hour or two, the response was that it was too expense and the staff needed to either suck it up or buy their own personal fans for their desks.

I've been assigned here under a different company for a few months now and its been alright at best. The work is menial, borderline mind numbing and very draining. It didn't help that the pay is bad and hours were long. My coworkers are nice and helpful but I don't really get the opportunity to work with them often or even be around them given what I am assigned with and it takes a toll on you when you're basically locked away doing what feels like worthless work for hours on end.
The only positives for me are that we get free snacks and occasionally lunch as well as the workplace itself being a very short commute. Maybe if the pay was better or having our one hour lunch being paid so that we could leave an hour earlier things would feel a little better especially since my assignments take no more than two hours at most to complete and then I would be assigned to what feels like the most belittling and worthless task in the office. It feels like there is no room for growth whatsoever which ties together the overall feeling of dread and aimlessness when it comes to working here.

I just finished writing a note through their "Contact Us" section.  Wow! is all I can say.  The application process is very substandard and not what I would expect from a large corporation that has vast resources in the IT Department.  

As an M&A expert and also a database/website creator, I was appalled.  There are several glitches and if submitting and a glitch appears, it also erases an hour's worth of work.  Apparently, they value the time of the individual applicant very little.

It is unfortunate because in order to fill important positions, I assume that they will ultimately have to rely upon a form of nepotism or a recruiter, whereby costing money or admitting a "less than" applicant.  I certainly hope they improve this process because after 2 hours, I've given up.  My time is better spent in working/applying to more efficient, cost-efficient companies and processes.

I certainly hope this is not indicative of the work-product of the company.  However, the verdict is out as one needs to determine if the issues are addressed or ignored.

I was an Executive Assistant for 4 years at Duff & Phelps. My job at that time was to support the on-site executive manager and 2-3 others for heavy travel, expenses, and AMEX reconciliations. Then I began learning and executing MANY yearly property tax renewal documents for 3 managers. This was a new and exciting addition to my skills!. The workplace culture was FUN too. They had yearly employee engagements for each Holiday and management participated in competitions and rewards! Hardest part was so many moving parts to the job. One day I was doing contracts at my desk, the next day the front desk needed covering so I move everything there and multi-task answering phones and doing my other work. Plus multiple managers would need travel at a moments notice, etc. But I did enjoy the constant change of the daily job.

Duff & Phelps is a well-respected global valuations firm.   Despite its success, the leadership is humble and grateful to the employees that drive its success.   The charitable foundation allows employees to participate in paying it forward.  And while inclusivity may have been an issue in the past, Duff & Phelps is taking proactive measures to ensure a more inclusive hiring strategy that will build the pipeline for a more inclusive workforce and leadership.   Entrepreneurship is encouraged and cross selling is rewarded in the form of cash bonuses.    Great place to start or come in with experience.   

I worked as a data entry clerk at Kroll on a temporary assignment, and unfortunately, my overall experience was disappointing. The pay was below industry standards, and management lacked effective oversight. Supervisors often didn’t follow their own rules, leading to confusion and inconsistent practices. Employee well-being felt neglected, with little support or care from leadership.

The only positives were the nice and helpful team members I had the chance to work with, and the free snacks provided at the office. However, these perks weren’t enough to compensate for the poor management and demotivating work environment. There is significant room for improvement, especially in terms of leadership and employee treatment.

This company, specifically the Brooklyn office is a total joke. They discard and replace people constantly without any warning and then wonder why things are missing and everything is so unorganized. In the end, they do not really care about you. Management are a bunch of phonies. They do not know how to properly communicate with the staff. They will smile at you, laugh with you and the next day you will be gone without any warning. They need to get off their high horses. They constantly micromanage everyone. I was let go due to supposedly making a lot of "mistakes" which wasn't thoroughly brought to my attention. Favoritism also runs high, especially amongst a certain group of people that work there. The only positive thing would be the coworkers I worked with, they were nice and helpful.

Top Job Titles	Average Salary
Analyst 3 salaries reported	$115,600 per year
Vice president 13 salaries reported	$144,231 per year
Senior associate 3 salaries reported	$110,000 per year
Portfolio analyst 4 salaries reported	$73,625 per year
Associate 3 salaries reported	$45,000 per year

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