accounts receivable clerk

warehouse associate

customer service representative

outbound customer service representative

regional account manager

Kroll International, LLC

Typical day at work was put where needed whether it be receiving, packing, picking or my main duty of handling all MMRs and shipment issues. I did learn a lot there due to it being my first warehouse job. I was able to advance in my position but it did not reflect on my pay. They asked alot of their employees but did not include any raise that would and should be appropriate. Hardest part of the job was their pay and not being valued for my work ethic. I went and always go above and beyond with any job I have and it was not appreciated. They noticed my hard work and did use me to their needs but did not take care of me whilst doing so. The most enjoyable part of my job was learning all the different positions and excelling in all of them. I also did enjoy the atmosphere of warehouse work. I enjoy the physical aspect and there is always something to do. 

What is the best part of working at the company?
Built great relationships with coworkers and customers.

What is the most stressful part about working at the company?
There is no direction or true directive laid out. Executive management has no realistic pulse on industry or its own company. Goal posts for goals move all the time. No responsibility from ownership or executive team. Very stressful over demanding work culture with little to no reward for efforts. Uses employees to the point of burnout.

What is the work environment and culture like at the company?
Stressful work environment with a high demand of unrealistic objectives while giving no support to obtain said objects. Caters to favoritism over efforts and production. 

What is a typical day like for you at the company?
Stressful. Expected to do work of multiple positions with no support from leadership. Demanding.

I've worked for Kroll for 5 years.  We have seen tremendous growth in my time at Kroll which has opened many opportunities for growth to our company base.  We always put job postings up for internal employees prior to opening these opportunities to the public.  So many perks; vendor provided special lunches and stock,  Company celebrations for holidays, Tigers opening day, and Year End all with large giveaways and special celebrations for employees, amazing benefit program offering but not limited to, dental, vision, short term disability, and 401k with 4% matching.  They provide a lunch card loaded with funds to spend in the lunchroom market place.  I have loved every minute of working at Kroll.  They have been supportive of me professional and also through difficult personal times.  They have also taken care of me financially as I've grown in my role.

What is the best part of working at the company?
The hours are good and they have a lot of fun employee events.

What is the most stressful part about working at the company?
Management does not communicate with their employees. Also do not feel like you are valued for all your hard work. There is no loyalty or value on seniority. Also do not give  raises at evaluations, so waste of time. 

What is the work environment and culture like at the company?
If you want to come in and do your job, then don’t work here! You must fit in with the “in” crowd and like to drink and party or you will not survive. But if you are lazy and mediocre then you will get promoted. 

What is a typical day like for you at the company?
Work your butt off, and no one talks to you at all or appreciates your work. It is not very team oriented. Everyone just does whatever they want.

This was my first job and I love fit when I first started working there. Being in my own little area, just organizing and packing orders. I even helped the company move from their old building to their current one. But when Covid came around, we were eventually told that we would get a bonus for all of our hard work, staying extra hours and coming in on Saturdays. The bonus was $2000 for employees who have been there a year, and $500 for everyone else. I had put my 2 week notice in before we were told about the bonus, and as someone who has been there for around 2/3 years, I thought I would get that hefty bonus. I left 1 week out from our payday where we would’ve got that bonus and because I wasn’t employed at that point, they never gave me that Covid money. Still regret not trying to fight for it since I worked throughout all of covid and should’ve got what I worked hard to earn.

A typical day at work begins with out group meetings. This involves management telling how poorly sales numbers are. The rest of the day managers are monitoring the alleyways and making sure all employees are working. I learned that this place will not provide you with the skills you need to advance yourself in the workplace. The management here doesn't really care about the employees at the lower level. Most of them sit in their office and watch YouTube videos or try to find out what happened to other employees who have left the company. The hardest part of the job is that you go in everyday to try to do your best and knowing that nothing will come of it. The most enjoyable part of the job is free pizza and clocking out for the day. 

Menial work, under pay staff and make false promises when it comes to raises and promotion, lied to multiple times by management about job security and compensation and will find any reason to let you go if you display any concerns about pay raises/ promotions when brought up.  For a company that loves to show off how much money they make and company addresses they don’t like to pay their staff a living wage.

Good company in general, amazing coworkers and a fun environment. Bad management - micro managing at its finest. Company does not appreciate its hardest workers, lead you on in regards to getting compensated fairly for your hard work. Little to no advancement but if you're good there is definitely job security just you'll more than likely be in the same position. Horrible communication. Management chooses what and what not to share with their "team"

I was there for a little over a week. I was hired in for AR. Then out of no where I'm pulled from my training and fired. I asked multiple times what the reason was? Did I do something wrong? Can I improve? And all they said was, "were taking the company in a different direction", "we've heard nothing but good things about you". 
I received alot of reassurance from the employees and management that I was going to stay and have a place. But it was a lie. 
If I knew  I was going to be terminated after 1 week, I wouldn't have wasted my time.

Management will tell you you're doing a great job then find things to nitpick come review time. The type of work culture that expects you to always work extra when asked. Warehouse workers are looked down on compared to office staff. The perks seem great until you realize that all the money they spend on food and prizes and junk could be going towards raises for employees. They will brag about record breaking sales then use the same excuses they used last year about why you can't get the raise you deserve.

Top Job Titles	Average Salary
Accounts receivable clerk 2 salaries reported	$20.00 per hour
Warehouse associate 10 salaries reported	$13.38 per hour
Customer service representative 1 salary reported	$21.00 per hour
Outbound customer service representative 1 salary reported	$21.00 per hour
Regional account manager 2 salaries reported	$56,250 per year

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