car sales executive

service technician

automotive technician

sales representative

automotive detailer

Kunes Auto Group

I was employed with this company for three years. I'm very familiar with all the ins and outs. I was fortunate enough to start before the company exponentially expanded and spread itself too thin with acquiring over 50 stores. Someone mentioned in a different review how you're simply a number to corporate management, and easily replaceable everyone really is. This is truth. 
I learned a lot, that's for sure. Personal growth is the most you can hope to obtain from working there, as with any company. In fact, this is the only positive thing that I took from this cesspool. A typical work day is expecting a talking to if you don't show up before your shift starts, and leave shortly after it ends--despite your actual shift hours. No matter what employee you work with EVERYBODY was tempermental. Always angry about something, and because they had to talk to you their anger would be thwarted upon you. This was rewarded behavior depending on your position. Technicians were always catered to. You had to be nice to them and do anything they wanted, even though they were jerks about everything they ever demanded. Hypocrisy is everywhere you look. Management swept all their problems under a rug, and those they couldn't would be mitigated to those beneath them as punishment. Departments conspired against others, constantly creating animosity, distrust, and dissention. And select "favorites" were disgustingly littered throughout the company. The general manager refused to discipline anyone because, and I quote what he said, "I don't want to be the bad guy." And ALL of this was just a typical day at work there. The hardest part of the job was standing up for yourself when you wouldn't agree with something or when another favorite employee would mistreat you, because you'd essentially lose your job if you didn't comply. Very corporation disciplines you'd expect from a business that's grown far too large due to greed and acquisition versus the little guy that helped the company earn that potential in the first place. Rest assured, you will be used, and burned out. 

The work itself is very easy. You show up, match invoice numbers with box numbers, and load everything onto a truck and spend all day on the road delivering and picking up returns. Parts pullers usually have everything ready for you at your station so all you have to do is make sure everything is there and correct. If you finish your route early, you get to go home early. Expect to be scheduled for 9 hours, but whether or not you get all 9 depends on where you're at. As long as you aren't making mistakes, things are usually pretty relaxed as a driver.
The problem is the management. They don't care about anything but making more money. They expect perfection from everyone. They don't think about how plans to change things up will effect anything besides profits, and don't communicate how these changes will be done until it's time to do them. Raises don't exist. People who have been there for years make less than new hires, simply because they started more recently. They always have a reason to tell employees "No" if they ever ask. The staff in the Sales office and everyone outside of the office live in two different worlds, and they don't seem to care how it gets done as long as they get their money.
The benefits aren't great either. Insurance is expensive, you get 5 days of accrued PTO your first year, then another 5 your second, and no further increase until 10 years.  Drivers have the pay for vehicle insurance in case they get into an accident, otherwise they can take up to $2500 from you. Only people in higher positions get holiday bonuses. Very rarely did I see anybody get punished for calling in often, so that's a plus I guess.

While I enjoyed my time at Kunes, the management was very limited access. As in, if you had a question or wanted a promotion, your chances of it happening was unlikely.

When I started, I took the job at the starting rate. I worked for two years, and asked to be bumped closer to the average pay for what I did. 

While the increase I asked for was substantial, it was warranted, as I saved the company at LEAST that much money while I was there. I provided definitive expense reductions and showed direct improvements to the position that immediately resulted in growth of the company. 

When I asked to be bumped up to even 20% less than going rate in that area for my position, I was told no almost immediately. Then after much further discussion and time, I was given a 5% increase.

It was obvious that there was little appreciate for the work I did, despite seeing growth. My immediate manager showed gratefulness for the extra effort I put into essentially designing my position, but ultimately, when you have 16 dealerships, all with general managers set in their ways, change doesn't happen fast, and often not at all.

A certain level of nepotism existed, including starting some "close to management" coworkers at higher salaries than myself, despite a significant lack of education, experience, or skill level. 

All in all, I enjoyed my time, and while I learned a lot, I don't feel like this would be the place for you, if you desire recognition for your work or efforts.

Was hired immediately after applying. Was easy to learn how this specific dealership operates. 
Now let’s start with the negatives 

-Almost every time you were promised extra cash money to complete certain deals same day, I was never paid. 
-Was laid off without reason 
-Job security was threatened on a daily basis 
-Managers that you work with directly on deals with can become very overwhelmed with their deals and throw it back on you as if you are causing them their stress and anger. 
-They put senior employees first above you when it comes to receiving higher commissions. 
-Put you through pointless training classes without direction 
-Took them 6 months to trust me with more than 1 deal at a time. 
-Managers and finance managers in special finance constantly took advantage of very lower class people and sold them $5000 cars for over $12000 with hidden feees and lies about what they were paying so they could fill their own pockets and exceed their quotas. 
-Religion is constantly pushed. Was introduced to the companies pastor multiple times at my desk and anytime The owners were involved in any videos or chat across the company or even in person they preached religion on us. 
-Starting out pay is terrible if you sell a lot of cars and your managers try to convince you to stay on $600 a week so they can pocket more money. 
-You will never know when you will be home. 

Additionally 

-You can make a lot of money here if you can just keep your mouth shut and screw over people. And be prepared to have to say every tactic in the book to convince a customer to buy or expect consequences from your superiors. 

This is a terrible place to work. It was advertised as a receptionist position. I went in for an interview and was told I would be a Service Writer. I ended up being a cross between the 2, with very little pay. I did all the responsibilities of being a Service Writer but without their pay grade. I picked up all their slack and broken promises, as well as the technicians. They constantly threw more and more jobs my way, even had to play porter while the porters were playing with their RC cars in the parking lot and ignoring calls, or they just didn't feel like working when they hired other ones. I also did sales jobs with outside vendors. I did jobs that were the cashier office peoples job, you name it. In the end after 3 yrs, they "eliminated" my position. Tried to offer me a job an hour away at their other location doing a telemarketing type job, pay based on commission. Everyone I know that was in that position quit.  People at this place are always quitting, Some get fired and would return months later. They went through all new management through out all the departments 3 imes while I worked there. 

Mr. Kunes is a very charitable and caring guy. He's built up a company that proudly proclaims "Faith, Family, Giving Back." and that was what I found while employed there as a Sales Consultant with the Ford Store in Delavan.  I loved the environment, the people and overall experience was positive. 

That being said, the ultimate goal is to get paid, while still being able to look at yourself in the mirror. I got 10 signed agreements in my first month, but because of understaffing at the time, was unable to work 7 of them through the Finance Office - despite being a "Guaranteed Credit Approval" business. 

I found most times that if we weren't able to do it 'same day' that it was a lost cause. Often times, I felt the business was undermining my ability to build value in a vehicle with shoddy Safety inspections, and so-called "repair" on concerns brought about by the State-Required Safety Inspections.

Ultimately, I couldn't make money outside of the training pay, so I left.

The work itself is great. Lots of opportunities to make good money if you can handle being in a toxic work environment. Manager is awesome, assistant manager is manipulative and toxic. Co-workers are mostly amazing besides a few bad apples. The workplace culture is hit and miss, depending on the day. Hardest part of the job is dealing with the rude, inappropriate assistant manager who makes comments about peoples weight, disrespects managers of other departments, and belittles people behind their back. The most enjoyable thing about this job is the money you can make, but there is no room for growth in the BDC. If you want to work for an assistant manager who thinks that flirting with higher ups is appropriate and helpful then this is the job for you.

Calling potential customers to set an appointment for them to come into the dealership to purchase a vehicle. 
Setting appointments 
Training at times
Confirming apts for the day
Triaging emails to management for customers they needed to reach out to or work
Getting yelled at by customers over and over for weeks the same people because management sucks and dodged their calls to avoid fixing the problem 
If you weren't a sales manager favorite you didn't have a chance
Sales managers actually screaming at you 
Managers not caring who did what work and paid other people the same amount for bringing in 15 customers a MONTH. Should be bringing in at least 100. 
Sometimes sales reps wanting to work the deal by phone rather than getting the customer in front of the product and getting them excited about it


Never Ending work that makes the day go by fast.   The management is difficult to work with.  The health insurance is horrible.  There are no personal days.  No floating holidays.  Everyone gets bonuses except the office,  where everything gets done and everyone goes to for answers.   Those girls work their butts off and catch everyone's mistakes.  They get paid the least,  and should get bonuses.   With that being said there are some awesome people there... but management needs an overhaul... they don't work well together.   With that being said... most of the time I enjoyed my job.  

Answer phones and transfer to the department 
Take deposits 
Cashier service tickets and put in invoices 

Learned more about computer 
Management was not the best and unprofessional 
 
No hard part lots of down time and even when asked never got extra work to keep busy just what manager didn’t want to do 
Or the other girl didn’t get done
When asked for more hours was told no then when I quit they offered the replacement full time which was what I was asking for to feed my children 
Lots of turn around and favoritism 

Some co workers were the best part of the day 
They offered lunch on Saturday I am a diabetic so I would ask them to order low car or a salad for me and they always forgot about me 
I was there for 9 hours and I was not allowed to leave to get something to eat 

Top Job Titles	Average Salary
Car sales executive 65 salaries reported	$84,515 per year
Service technician 3 salaries reported	$29.33 per hour
Automotive technician 30 salaries reported	$34.22 per hour
Sales representative 10 salaries reported	$85,000 per year
Automotive detailer 13 salaries reported	$19.12 per hour

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