assistant manager

customer service associate / cashier

customer service representative

shift manager

kitchen manager

Kwik Star

A typical day at kwik star is hectic and the training is horrible. Management is great to the guests but, they are absolutely terrible to the employees. The pay is great and the 40% profit sharing is useful. The worst part of the job is that you get no help from management if it is really needed. They do give you pto and sick pay but don’t expect to request a day off with those hrs. They will just take them from you if you miss a day for sickness or emergencies. They corrupt the schedules and put you in on a day you request off without communicating the changes and then serve you consequences if you tell them you absolutely cannot work on that day. They threaten your position if you do not agree with some of the personal standards that leaders have “that is not company policy” they break down a persons integrity and they humiliate you as a person. They congratulate their favorites and dishonor those who put in the work. They do not allow new ideas and the turnover rate is terrible. 
The most enjoyable parts are the coworkers you interact with on the daily, not the management. You make a lot of connections with other people just like you. The 40% profit sharing at Xmas time and the guests. 

I truly did enjoy my tenure with Kwik Star ! Initially upon entering the position, it is in fact a bit of a challenge, yet I have generally been an individual who enjoys defeating challenges, in addition to succeeding at whatever I may do in life whenever it is possible. 
       As an entry-level employee, you generally can navigate where you would ultimately like to be within the company; however, they will make Cashier your very first position to master before moving on to other positions within either the location, or the company.
      To myself, I believe the hardest part would have been dealing with management if they were having a bad day/week------but, then again, we ALL are human----and that aside, they even handled their bad days/weeks quite well, and with a relatively positive mental mindset.
      The most enjoyable part to the job for myself on a personal level would've been having such a massively ecclectic customer base to serve. This definitely made most of your time spent at work go by rather quickly ( if not it would at the very least be entertaining).
      As long as you have got a strong-willed character base, you can and most likely will be a success through Kwik Star.

What is the best part of working at the company?
The best part for me was working with the customers. I am a people person has never had a problem with that. Have been working with people from the age of 14 at Kentucky Fried Chicken.  

What is the most stressful part about working at the company?
There was a lack of training because of shortage employees.  There was some personal issues due to my mom's health deterating and every job is not for everyone .  I'm a hard worker and a team player. At this point I'm middle aged and just trying to find my place in the world in employment doing what I love and that truly is working with people especially those in their older age that need someone to help them along the way.


What is the work environment and culture like at the company?
It could be overwhelming, busy and made me fill as if I did not want learn everything about the job it was just that when you have 4 or 5 people showing things and when you do it someone else comes along and say your doing it wrong it became very discouraging.

What is a typical day like for you at the company?
For the most part depending on who I was working with it was ok. There was some who truly took the time to show things and with true patience.  I have trained people and I did not huff and  role my eyes in air if they had questions. I would prefer for them to ask and get it then not.

. A typical day at work should be everyone working 100% to improve company profit and provide satisfaction for each and every customer.

. I learned that to be efficient and to be efficient every worker needs to do their part because a team is more productive than any one individual.

. Management needs to be respected for they are the ones we work under and are going by company standards, but they also have to be open and specific on what needs carried out on the job site so workers can be efficient and productive with company time so their are no misunderstandings that may lead to an injury at work or a loss in overall company profit.

. The hardest part of any job to me is finding a business that treats all workers 100% equal. Favoritism leads to unhappy workers and a bad review on a company. all employees as well as employers want a place where everyone is happy in what they do. Employers are happy when co-workers are efficient and employees are happy when equality and production come together.

.The most enjoyable part of any job to me is getting that thrill of working hard and earning the pay that you deserve. I also enjoy meeting new people and seeing that they love their job and want to be there just as much as me.

.

The Fort Dodge management team is very unprofessional and very unpleasant to work with. All of the managers did not seem to be qualified for their role. They were very rude and lacked understanding when it came to missing a shift. They loved to gossip and play favorites amongst the coworkers and were not shy about it. They chose GSL’s based on who they liked and not based on experience and work ethic. They claimed to care about their employees but they only cared about what was convenient  for them. The store manager was very tit for tat. If she liked you one minute you got special treatment and she made everyone aware of it. But, if she was upset with you about something she made sure to make a scene with it. Very disrespectful and should not be allowed to run a store. 8-10 people quit during a 3 month span of the management team taking over because of how people were treated and multiple attempts were made to contact someone higher up but no one helped. The company overall seems like a great place to work with great pay and benefits. But based on my experience with the people I had to work under, I would never return and I would never recommend anyone working at that location.

What is the best part of working at the company?
Working with the customers. The pay and benefits.

What is the most stressful part about working at the company?
Schedule changes without communicating the changes. Understaffing on 3rd shift. Constantly being expected to finish other shifts tasks. Management not addressing concerns and expecting employees to take on addressed issues on their own.

What is the work environment and culture like at the company?
Very stressful atmosphere and expectations not consistent with all employees.

What is a typical day like for you at the company?
I was the only employee working the floor and register and it was very busy so half of the shift I wasn’t able to start on tasks until it slowed down. Then I had only a couple of hours to get the task list completed then it was busy again the last couple of hours of my shift. I ran around to complete tasks that were 40+ items.

Typical day was making sure the hotspot was full and ordering supplies. Taking equipment temps and food product temps every 4 hours. Helping where you were needed. I learned that even if you do your best, someone will always be there to make you feel like you didn't do enough. My store went through 4 store leaders and is on their 5th. The best one we had was the second because she actually cared about her employees. It was a fun place to work. Everybody was always laughing with each other or the customers. Hardest part was dealing with people upset because you didn't get everything done that needed done and they didn't understand how busy it got. Most enjoyable part was working with that one person that made everything fun.

Wouldn't wish on my worse enemy. Terrible management, Terrible communication, Terrible coworkers, constantly feeling like you are the only one doing anything and nobody being held accountable, feeling like you are walking around egg shells, they want to focus on getting people in trouble over petty stuff instead of people who aren't doing there job and never are on time or show up. Pay isn't really that great and neither is the health insurance. The only good thing about that place was the profit sharing check(end of year bonus) I would never recommend working for that company. You will constantly feel drained before and after your shift. And the training process is terrible. They are so worried about labor that you will only get 1 training shift and be put on your own. Its an absolute joke. 

Great company! Great benefits with incentives & bonuses!
Appreciate & Respect the roll up your sleeves work ethic & especially, TREAT OTHERS as you'd like to be treated!! Yet sometimes that gets away from one with the high demands of management, coworker attitudes/demands/request along with breakdown of equipment in one way of another.
We were to work as a team....as difficult as that can be at times.
Outside duties are a breeze...in spring & summer. Yet the winter time is quite trying for anyone in meeting company's expectations along with making sure duties were completed before the next shift came in.
In the beginning, there was a very good training system. Being a hands-on learner myself, I appreciated & grew from there.
The CBT'S are good for overall, yet we need to keep in mind that not all learn the same way....N should not be criticized in any way for such

During my time while working for Kwik Star, it was very unorganized. Everything kept getting changed, from work schedule to work placement. I was to be customer service and a cook. I was told I would know which job I was going to be doing for each day on my schedule. That was not the case. I walked into work everyday unsure of what I was exactly doing, then get yelled at for asking what job I was to be doing that day. I was left off of the schedule several times because they would simply "forget I was there". I would get criticized for everything that I would do, while other coworkers would be doing nothing, or the exact same thing that I was doing, and not get yelled at. So if none of this isn't pointing towards favoritism that I don't know what does.

Top Job Titles	Average Salary
Assistant manager 31 salaries reported	$48,081 per year
Customer service associate / cashier 5 salaries reported	$16.00 per hour
Customer service representative 3 salaries reported	$15.73 per hour
Shift manager 2 salaries reported	$16.00 per hour
Kitchen manager 2 salaries reported	$40,552 per year

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