line cook

senior application analyst

sales associate

manager

agent

L Brands

This is a metric driven environment. Your worth as an employee is determined by a set of arbitrary numbers.

Working here is simply not worth the stress. Almost all my coworkers had some kind of chronic stress related illness (migraines, fibromyalgia, MS, high blood pressure, etc). 

Your job is in a constant state of limbo. You never know when your last day will be. I worked there for almost 5 years. I only know of 2 people that gave their 2 week notice and actually worked it. The majority of people just quit because the low pay and stress takes a mental toll. A sizable number of my coworkers were fired. 

 My training class had 30 people in it. By the end of training we were down to 20. After 2 weeks out on the floor there were 10. After the first year, there were maybe 5 people from my original class. At 5 years there were 2 (including myself). 

I would only advise a person to take this job as a bridge job. Keep your resume current and keep looking for other jobs because the rug can be pulled out from under you at anytime. 

The benefits are good 172 hours of PTO. This sounds like a lot but the calendar is often blocked out for several months. You have to schedule your time off day by day. If you planning on a week long vacation you may only be able to schedule 4 out of 5 days off a few months in advance. Since schedules are only generated a few days before the next week. You may not know if you have 5th day off until you are actually on your vacation. It doesn't matter if you have rented an expensive timeshare or have a non refundable plane ticket. You may have to use one of your call - offs to cover the remaining day, which then puts your job in peril. Supervisors/Managers have no trouble getting large blocks of time off.

They have a pretty diverse culture - but not stable. In order to meet your metrics you will often have to cut breaks/lunches short. Your breaks/lunches are scheduled and it's not at the same time each day. It changes or as they say "according to the needs the business." Work/Life balance is non-existent especially at the holidays.

In training we were taught to assume "positive intent" with difficult customers. Unfortunately, this company doesn't cut employees the same amount of slack. On more than one occasion, I witnessed a coworker pulled off the phone and terminated on the spot for a bad call. 

TL;DR: Working here is like a modern day sweatshop.

Working as a Safety Service Officer was a fairly easy job and was decent pay for a single person with no kids. The benefits were WONDERFUL. Full time core employees start off with 17 days PTO. 

However, being a large corporation, they will routinely slam their "company values" down your throat. These values are hard to take seriously when they are counteracted by their actions. Sayings like "It Matters How We Play the Game" when they make their temp workers work on holidays so they don't have to pay them overtime; just as an example.

Even though the benefits were great I WOULD NOT recommend the Safety Service Officer position if you are serious about a career in Security and Loss Prevention. We are told we are not allowed to leave the front desks unless there is an injury. I spent about 95% of a time sitting behind a desk. It was mainly a receptionist job in a uniform; I sat and waited until a report came up for me to do. It is not a typical security job, customer service is valued more over security and you will be reprimanded for actually acting like a security guard. Management will not even let you know about Loss Prevention investigations going on. If you work 1st or 2nd shift your job will be mainly catering to and doing secretarial work for needy, rude, and absolutely helpless office workers. As I said before, this position should be for a secretary, not a security officer.  

There is little to no chance of advancement. There is typically one Senior Officer per shift and one Supervisor per shift. Those people in those positions tend to stay there until they retire.

A typical day could be 4-8 hours of working on your feet with selling product, restocking (ALOT) and interacting with customers. Depending on the day and time of year (with retail, holidays are the busiest times) you could have a lot of work or a little, it just depended. One thing I did not like was that the hours are so fluid; one week you could work 40 hours and the next week 8 hours, so it was hard to balance your bills depending on what you thought you might make for that paycheck.

The good thing about the job was that they were usually really flexible with school. But, the hourly pay is not great (typically at minimum wage if not a little higher), there is a lot of turnover and most of the management I dealt with was very poor, in that they were not consistent, not always fair, showed favoritism and could show a lot of double standards at times with work responsibilities, duties and scheduling.

You also pretty much worked every holiday, but at least did get time and a half pay during those days. I learned a lot about working with different personalities, from co-workers, management and even customers. The best part of the job was the 30% discount on products and getting to be the first to see new products and even preview them for free. The worst part of the job was the poor management and at times, the rude customers who would take a bad day out on you. I know this is part of working in the retail industry, but it could be hard to handle sometimes, even with the thickest skin.

** warehouse/factory** I worked in DC7 and I ended up quitting after 2 years. If I could give 0 stars I would. The work was easy, They just try to work you to death for little pay. Only time I received pay increases is during holidays season or whenever amazon was hiring lol but they take it away after the season is over. It depends on how bad they need the man power, they just might let you keep the pay raise (until things slow down) or just fire you without warning. Management takes the workers for granted. It's really about the numbers, so you'll see plenty come and go. They really dnt respect their employees and when you ask about any opportunities to move up they tell you there isn't none. They'll just move you around the warehouse to perform different task. I hear there is opportunities but mostly depends on how much you suck up to them and hopefully they'll like you enough; nothing really to do with work ethic. Supervisors/team leads gossip and get caught up in drama like the production workers and they just dnt seem to care enough; whether it's showing up on time or actually knowing who's who when it comes to sharing personal/private info. The whole time I worked there,On more than one occasion I was approached by the same supervisor G, telling me someone's business after I told her i'm not who she thinks I was; That was one of the many annoying, sad and frustrating parts about working there. However, I did meet some great and INTELLGENT ppl there. Unfortunaly I cant say the same about management or the leads, They all could benefit from being retrained, especially for racial-bias/sensitivity.

After clocking in through the computer system associates grab the essential "tools" i.e tape measure, head set, fit cards. Listen to the coaching message and report to the Customer Sales Lead for a warm up. Which consisted of sales plan goals, focus for the day and what we could impact on customer overall satisfaction report.
I learned valuable communication skills as well as how to work efficiently in a fast paced work environment, while still creating a fun shopping experience for customers.
Part of my job as a lead is to connect with the floor manager on what selling behaviors are working as well as where co-workers are zoned and why. I was the middle man between the manager and my co-workers. Zone leads were split between two hour segments which I would pass off with co-workers and focus on selling behaviors of my own for the next segment.
Management was great they created a fun work day as well as a productive one.
The hardest part of my job was preventing shrink without full blame of shrink. It was difficult to make other co-workers aware of shrink situations but keep a calm shopping environment for other customers.
The most enjoyable part of my job was the people I was able to meet on a day to day basis, not only customers but co-workers alike taught me the value of customer experience along with keeping an open mind in the work place.

A typical day at work, will be coming into the store. Listening to the daily message from the managers. Clock in and run out to the assigned floor. Had to clean up after every customer, making sure all the attire are folded, aligned, straightened, etc., pleasing customers. Answering, and assisting customers with their questions on a specific item. At the same time try selling items as well as, the company credit card. Run the cash resister at times when the store will overflow with customers.
I've learned to work quickly, as you were timed when placed in shipment processing. I've learned to handle irate customers on daily bases. Describe product's features and demonstrating its use. Make out sales checks.
Management was good at times, when meeting quota you defiantly need to step your game up.
Co-workers, didn't much work with each and everyone on a daily bases. Each day was at times different co-workers then the day before. However, when having a store meeting we do work as a team and provide assistance to one another.
The hardest part of the job I have to say is running around a busy store for hours trying to accommodate each and one of the customers that come in. As well as, completing the shipment processing at a timely manner when being bombarded with customers.
Most enjoyable part of the job, were the monthly meetings. Employees will receive new products and such.

Normal work days. But the structure of how the work is waved out, isn’t the best for most departments, especially when your multiple departments have to work together in order to get number don’t completely. You will most get your tasks from your group lead and your supervisor will be clueless on the work out put and leave you in the dark and not let you know what’s going on. You will always deal with a lot of people manipulating the code of conduct. So if you’re a hardworking I would suggest you look somewhere. Growth in the company is nonexistent. Hiring within the company isn’t something they will do. They will let you learn how do a certain job, along with its work functions and give you the responsibility in the position. To turn around bring someone new in 6 months down the line just for you to turn them and give that person the pay-rate of that position and then demote you. You’ll have issues with wanting to use pto, even after it was being sign off just for the manager to come to use and tell you that you can’t take that day off because of numbers. 

When I began working with the company, I was proud to call myself an employee. Proud to represent this growing brand. Five years later, I must say I’ve learned allot about my self, politics, and how much people are valued and although this experience has made me stronger and a better leader. Lbrands, does not take the time to invest in their people. They do not allocate enough hours to support the heavy workload. We are expected to recruit a lot of employees; however they may not receive any hours or even work an entire shift. They pressure their leaders, to push for quotas: and ultimately over work their people because there is not enough hours to provide the support needed. They do not value their employees, they do not respect their employees. Leaders, associates, Representatives in HR are spoken down to and belittled. They do not solve HR issues in a friendly manner. HR representatives do not uphold themselves with integrity and create friendships with managers that cause a conflict of issue, specifically within the store, when representing employees. Associates are afraid to speak out because they are afraid to loose their job. They don’t represent their people and it’s sad. The reason they are loosing money is because they don’t value their people

I worked for LBrands during as a seasonal customer care specialist. I really enjoyed working for them! The pay is great, there was a lot of money to be paid if you put in the hours! You are supposed to be coached once a week on what you have done great, and what you can approve on, so you can meet the numbers you’re supposed to meet. During my time there I was only coached for the first 3 weeks, after that I felt left in the dust. I really loved my job, and am really upset I was not chosen to stay on with them permanently. I believe if I had the coaching assistants like we were supposed to have, I most definitely could have stayed on! My supervisor NEVER met with anyone on our team, not even once. Those coaching sessions are very needed in order for you to succeed and to become a permanent employee. The season was supposed to end the end of February, but I got a call mid January that said I have a week left because I was not chosen to stay on permanently. Which is fine, but A WEEKS NOTICE... when we were told we had a job until the end of February, was very unfair. It has made me think a lot differently of the company after a lot of us were blind sided that way. So over all, great pay, supportive peers, they just don’t seem to care about their employees or the livelihood of their employees. 

Although at times the job can be quite physical, it is enjoyable due to it being well managed and having very solid associates to work with. I was fortunate enough through hard work and a quick grasping of the specifics to the job to be taught how to run Inbound. That, plus my ability to perform highly at every other aspect allowed me to be kept on after the peak season ended.

A typical day of work involves coming in to our start up meeting and doing a thorough stretch. After which we are given our assignment which will either be in outbound, inbound, or in palletizing (palletizing is a process of walking up and down rows of rollers and correctly placing boxes in their designated column of pallets). We then had two fifteen minute breaks, and one half hour lunch throughout our day.

The hardest part of the job is definitely making sure to be continuously looking to improve yourself, so you can be sure that you stand out to management. There are a lot of good employees, so you must at all times be confident that you are a great employee.

My most enjoyable part of the job is being shown that management has the trust and faith in me to teach me supervisor level responsibilities.

Top Job Titles	Average Salary
Line cook 1 salary reported	$16.25 per hour
Senior application analyst 1 salary reported	$103,500 per year
Sales associate 1 salary reported	$11.00 per hour
Manager 1 salary reported	$22,000 per year
Agent 1 salary reported	$25,000 per year

Working at L Brands: Company Overview and Reviews

L Brands

L Brands Ratings

Popular jobs at L Brands

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected