direct support professional

housing specialist

coach

coordinator

integration specialist

LADD, Inc. (OH)

Working at LADD, Inc. has been an incredibly rewarding experience. As a Direct Support Professional, I’ve found this to be a workplace that truly values both its employees and the individuals we support. The organization is mission-driven, and you can feel that commitment every day in the work environment and leadership approach.

In my daily role, I assist individuals with a variety of tasks that support their independence and quality of life. This includes helping with daily living activities, encouraging community involvement, supporting personal goals, and ensuring a safe and positive environment. Each day is different, which keeps the work engaging and meaningful.

Management is supportive, approachable, and genuinely invested in staff success. There’s a strong emphasis on teamwork, and coworkers are always willing to step in and help when needed. The training provided is thorough and prepares you well for the role, which makes a big difference in feeling confident on the job.

What stands out most is the impact of the work itself. Being able to support individuals in living meaningful, independent lives is both fulfilling and motivating. LADD creates an environment where you feel appreciated for the work you do, and that recognition goes a long way.

If you’re looking for a career where you can make a difference while being supported by a strong team, I highly recommend LADD, Inc

LADD is a great place to feel belonging and appreciation. The non-profit sector can be tough, but LADD really tries to make everyone feel accomplished and respected. My typical day is reliant on my goals and regular tasks. My supervisors trust that I will accomplish what I need to. They are incredibly flexable as long as I'm achieving what I need to be. I'm learning a lot about the Developmental Disability community and making a lot of meaningful contacts within the industry. As a workplace, LADD truly gives you the opportunity to learn and nurish your role and move upward or sideways within the organization. The hardest part is federal constraints within the industry. Certain roles have compensation limits set by state and federal laws. It's frustrating. LADD truly does try to counter that with a great workplace and benefits. The most enjoyable aspect for me is the mission. I love our clients and enjoy getting to provide this meaningful service to them. It's truly beneficial and appreciated. I don't know what some of them would do without it. 

I have to leave LADD due to my husband getting a job elsewhere.  But, my experience was so meaningful I wanted to share with others.  What I can tell you from the interview to my last day, people at LADD are so kind and supportive and I did not meet one person that wasn't there for the mission.  Honestly, I have worked a lot in the DD field in Cincy and around the country and never encountered a place so committed, hard-working and innovative. I think I will probably have friends for life even though I only worked their a couple of years. I guess if you want to an easy job and want to coast, you should run the other way because LADD takes its mission and work seriously.  This place cares A LOT about the people served.  It is at the center of everything they do.  If you care, want to work hard and be around good people--this is your place.  

There is no typical day at LADD, as each day brings different responsibilities. Staff support residents with medication administration, community outings, medical appointments, household tasks, and other daily activities based on residents' needs and schedules.

The workplace culture is generally positive and enjoyable. However, frontline staff often receive limited support from supervisors, while upper management can seem disconnected from day-to-day operations due to their focus on meetings and administrative responsibilities.

The most challenging aspect of the job is when management does not follow through on commitments or provide the support staff need. The most rewarding part of the role is working with the residents and collaborating with dedicated coworkers who are committed to providing quality care.

LADD is mission driven and expects you to work hard and care about the people we support.  Days at LADD are always different and almost always interesting.  There have been stressful times.  Things don't always work the way you think they should, but that is because our entire work is dealing with people and people's lives can be messy sometimes.  I like the leadership at LADD.  They care.  Sometimes they are too in the weeds but support staff and fight for their employees in a way that I have not experienced at other workplaces. The last two years leadership has given their annual bonuses to front line staff if that tells you anything about the culture here.  Pay here is fair.  But, I would like it higher.  They respect your time and space when you are out on PTO and also don't email you at all hours.  

What is the best part of working at the company?
LADD is the best company I've worked for.  Their culture of care for not just the individuals we serve, but the staff, is unlike any other I've been a part of.  Upper Managements is easily reachable for questions and concerns.  The support provided by all levels of management for not only office staff, but DSP's is fantastic.  I would not want to work anywhere else.

What is the most stressful part about working at the company?
Not having enough staff to work in the department.

What is the work environment and culture like at the company?
The culture is understanding, empathetic, and everyone seems happy here.

What is a typical day like for you at the company?
Every day here is different.  That's what makes our jobs here so unique.  People here are happy and enjoy their jobs.

The dsp job at Ladd can be great depending on where you work and who you report to. The residents all are amazing and deserve to live their best lives. Ladd is very top heavy in upper management but everyone seems to have WAY too much on their plate to get sufficient support as a dsp from leadership. Lots of upper management come and go within a year of working here so there is high turnover. The work you get to do a dsp might depend on doctors appointments, fun activities, or you may be deep cleaning a house. Some days you have a little down time, some days you are going from start to finish with little time to even eat. 

I enjoy working at LADD.  Sometimes the days are hard, but mostly they are interesting and often they are fun.  Here are some of the things I do:  I get there and make sure breakfast is ready and pass meds.  Then, my people often have places to go, everyone I serve can dress themselves, but sometimes when it is cold, they might need a jacked and not know and sometimes when it is hot they may wear something that makes them too warm.  If they need to pack a lunch, I often do that.  I get them to where they need to go.  I also make sure they eat healthy food.  One of my people likes to exercise and we dance every day which is cool.  

LADD is mission driven.  It is always about the mission.  Sometimes I think upper management needs to care more about the systems because to be honest, those can be a headache.  The occasional frustration with a broken system is worth it to me though as everyone is nice and cares.  I do think management is working on those points of frustration, however.  So, at the end of the day, if you want to work with people that give it their all, always want to do better and are there for the right reasons, go to LADD.  It is a very successful and innovative agency with a lot of community support.  It is not perfect, but definitely worth checking out!  

A typical work day was eventful, especially working with my individuals. They were very loving
I didn't learn anything working for this company, except BEWARE of certain admins and coworkers always, and document events that occurred outside of the company's job description.
The management plays favoritism and loves drama between the employees
The work culture is segregated and rhe hardest part was working with others from different backgrounds that showed prejudice. The most enjoyable part was the individuals. That's it!

Top Job Titles	Average Salary
Direct support professional 23 salaries reported	$17.30 per hour
Housing specialist 6 salaries reported	$17.04 per hour
Coach 4 salaries reported	$16.50 per hour
Coordinator 1 salary reported	$22.00 per hour
Integration specialist 5 salaries reported	$18.80 per hour

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