hvac technician

plumber

sheet metal mechanic

hvac installer

maintenance technician

LEE COMPANY

Working in a contact (call) center is not for everyone, but for those of us who are suited for it, ours is one of the best. Everyone in the Contact Center supports one another, both professionally and personally. There is a feeling of comradery and family that I've never experienced anywhere else. 
Work/Life balance really depends on your level of dedication to the company, some of us work our 40 and go home and don't think about it again until our next working day. For others, we put in 50-60 hours, get paid well for our overtime and do all we can to contribute to the success of our business and the service of our customers. The management team does a fairly good job at recognizing those that show the dedication and put in the work, though as with anywhere, you don't always know your dedication is recognized. 
We've had several management changes in the Contact Center, and for some who have been here for a while, some of the feeling of family has lessened, but our current management team is working on ways to refresh and reinstate our culture. With the introduction of new software 3 years ago, things definitely changed in how things are run, what's expected and how we celebrate our team members. 
Moving up the ladder and advancing your career, as well as receiving deserved raises, takes time and patience and can be frustrating. The expectation for performance is high, but Lee Company strives in giving the best service possible to our customers and those expectations reflect that. 
There are things that can be improved, as with any company, but overall, this is by far the best career I've ever had, the best company I've ever worked for and the most consistent feeling of being part of a time I've experienced. 



After working in many different companies in various industries, I can tell you that what makes Lee Company stand out is its culture. They have a wonderful people-first philosophy that makes you feel like you’re a part of a team and often like you’re a part of a family. 

A typical day at work for me starts at 9 AM and ends at 6 PM. I start in my office, greet, a few people that I want to talk to, and spend half of my time in meetings, and the other half of my time working in my office. People will often come by the office just to say hello, and there is often a lot of joking and fun throughout the office.

I am a very data individual and work hard to develop projects that can change the trajectory of the company. But Lee Company has taught me to focus first on the people. Caring for the people around you is of upmost importance. One of the reasons that we drive revenue to the company is because revenue produces jobs and enables our people to thrive.

The hardest part of my job is getting all of the work I need to get done within the timeframe that I’m given. My position is not aligned properly inside the company creating for me a double dose of emails, and meetings throughout the month.

The most enjoyable part of my job is getting to collaborate with others to build strategy to achieve clear KPI‘s. Nothing gets me energize more than drawing a line between my work, and the companies success.

Lee Company wasn’t a bad place to work. Many opportunities to work in different departments. I started in HVAC Special Projects (basically commercial) and transferred to residential HVAC. Worked as an installation helper until I was offered a position in the service. Learned a lot working here. There is always opportunity for growth and advancement if you apply yourself. The pay is definitely on the lower end in this industry, so this a great place to start if you are just getting into the field. Residential service is hyper focused on sales and equipment turnover, so if your aren’t comfortable with talking to homeowners then I would not work in this department. I liked it so it didn’t bother me. As long as you actually do your job and care about what you do making money for the company isn’t that hard. If you choose to work in the service department and don’t have much experience you will start as a maintenance technician. Don’t let that discourage you because this is where you will learn a lot. Many maintenance calls turn into service calls do to malfunctioning equipment. Overall it’s a good company but because of it’s size the pay isn’t great and that’s due to the enormous overhead they have. Which is main reason I left. Also benefits are lackluster. If you are an experienced technician I would definitely find a smaller company to work for. 

It all starts with the leadership. The leadership of this company prides itself on servant leadership. The managers all go through extensive interviewing to ensure they are servant hearted and will be a good leader. These leaders also all have a personality and treat people fairly. They have a good attitude and their subordinates feel that and also have mostly good attitudes as a result. Lee Company is in it to win it. They are open and honest. They give grace when people make mistakes and work hard so their personal feelings don’t get in the way of treating people fairly and gracefully. I worked my behind off at this company but because the culture was good and because I was supported by the staff so well, the days didn’t feel that long (even on the occasional 12 hour day). I felt so valued at this company and as a result I worked better, smarter, and harder than I ever had before at any other company.
The vans - well equipped. The systems - in place for work efficiency. And the room for improvement - management already knew about and were working on. When I had a problem, I was heard and respected.
The pay was good. The customers were good because we were treating them well.
I hate that I’m running out of good logical things to say but this company is THE company you’d want to work for if you want to be employed

What is the best part of working at the company?
Getting off of work and going home. Also the provided work truck

What is the most stressful part about working at the company?
Management at FM2 did not communicate well. After my notice was given they took my vacation time away and said it was in the company handbook which is on some web site somewhere. They pick and choose who this applies to. I worked Christmas eve tho I wasn't scheduled and at times even slept in my work truck over night to ensure the job Was finish. The benefits cost 200 a week for a family with 4k deductible. I left for better benefits and when notice was given the upper management acted like I was taking money from his family, disowned me in a second, and instantly forgot all the late nights I put in, the weekend sacrifices, and jobs completed. 

What is the work environment and culture like at the company?
Get it done so Lee Co doesn't loose the account. Stress and frustration daily. 

What is a typical day like for you at the company?
Dealing with Techs that put more time in on figuring out how they cannot do the job  instead of just doing it. A few team members like to spread gossip and talk behind your back. Alot of "in the old days we did it like this" and not very open to change. The push back and sensitivity of some was outstandingly annoying. With no management support,  techs did as they pleased

The hardest part was transitioning from another company to Lee Company that bought out the contract for the janitorial at  the college was having to learn the new rules and regulations and a new boss. But then he resigned, and they put a maintenance guy in charge of the maintenance and custodian that went downhill quick. I had asked for a raise and felt like I was getting the runaround so I decided that I can earn better money with a different company. I was there for 8 to 9 years total. The person that got the supervisor position was not a fit person for the role. That person would be clocked in on the company time and would be out in their car for 30 mins to an hour after clocking in with another employee instead of being at their assigned location doing their job. I did tell the new boss what was going on and that I had proof and nothing was ever done about it. I guess it was because that person had been there for 14 years and I guess that made it ok. The most enjoyable part of my job was having the friends a made along the way. Have a sense of belonging somewhere in a work environment. Just feeling loved and appreciated in the area that I worked. I did get along with everyone at my work place. This was the first janitorial contract for Lee Company.

I work in the special projects side of Lee company. A typical day is basic construction we renovate or do new construction of small to medium buildings. Management in the special projects is top not in my opinion I can not say that for all sectors in Lee company. Our culture again is going to be hit and miss but as a whole in my opinion is awesome. The hardest part of the job would be the 3 years I did in service the management was lacking then I can't say that they are now. I am not in the sector but lots of OT and not a lot of life happens there and the managers didn't seem to care then but I cannot say it is that way now. The most enjoyable part for me is the finished product seeing all the hard work pay off seeing the customer enjoy their new item what ever that may be. A new building, AC system, chiller or what ever we install that's the best part you will learn every trade in special projects. The education is there if you want it plumbing, duct work, welding, brazing, soldering, electrical it's all here what do you want to learn. 

A typical day at Lee Company begins with a morning meeting where my team and I come together to align on the day’s tasks and priorities. These meetings include both employees and management from our area, creating an open space where every voice is heard. This collaborative approach fosters a strong sense of teamwork and builds a culture where people feel valued and respected.
One of the challenges I face in my role is managing time—there’s often more to do than hours in the day. However, the support and camaraderie among my coworkers make even the busiest days enjoyable. I genuinely appreciate the people I work with; they bring energy, humor, and dedication that make my job feel less like work and more like being part of a community.
Lee Company has created an environment where communication, respect, and teamwork thrive. It’s a place where employees are empowered to contribute and grow, and where leadership is committed to maintaining a positive and productive workplace.


I have had a positive experience working with LEE Company.
A typical day involves collaborating with team members, supporting business processes, troubleshooting system-related issues, and working on projects that improve efficiency and user experience.
Working at LEE Company has helped me expand my technical and functional knowledge, improve my problem-solving skills, and gain a deeper understanding of business processes.
The management team is approachable, supportive, and willing to provide guidance when needed.
The workplace culture is collaborative, respectful, and inclusive.
The most challenging part of the job is managing multiple priorities and resolving complex issues within tight timelines.
The most enjoyable part of the job is working with a talented team and helping solve problems that make a positive impact on employees and business operations.

Every day here is different. Between Home Services, Facility Services, Large Construction, Special Projects, and FM2, there’s always something happening. I’ve learned how to work with teams from across the building to across the city, all coming together to make sure material gets delivered and the job gets done right. Management has really improved and supports people who want to grow. Lee Company is always looking for the next generation of leaders, my manager is teaching me exactly that, preparing me to step into his role the day he isn’t here. They offer all kinds of classes and courses, some that teach the knowledge of being a tech, and others that help you become a stronger leader. The best part is knowing I’m learning, growing, and making a difference every single day.

Top Job Titles	Average Salary
Hvac technician 1 salary reported	$24.75 per hour
Plumber 2 salaries reported	$75,000 per year
Sheet metal mechanic 5 salaries reported	$21.20 per hour
Hvac installer 1 salary reported	$75,000 per year
Maintenance technician 22 salaries reported	$23.05 per hour

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