forklift operator

local driver

warehouse associate

truck driver

yard driver

LEGACY Supply Chain Services

When first starting at this company I enjoyed coming into work. As the years have passed I have realized I was totally oblivious to the things happening in the warehouse. The entire management and HR team are a complete joke! The management team walks around looking for people to get in trouble. It doesn't matter what those individuals are genuinely doing because these management members will act as though you aren't working in order to tell on you or get you in the hot seat. Both of the 1st shift managers will stalk around and watch you making sure to pass by you more than once while you are working on your task. They both typically go to a person higher than themselves (ex: the facility manager or your personal manager). When you get involved with HR usually someone gets fired. The main person over HR lives for the drama on the floor..It is bad when you can not rely on your human resources team! They try to keep people quiet by threatening to write them up if anything in their personal meeting with you spreads to the floor. Not to mention at times they will pull you into the office to "talk and touch base on the work environment" but really they are either looking to get information on someone in hopes of terminating them or they are looking for you to slip up information to get yourself in trouble. The production here can be absolutely absurd and difficult to meet depending on your department. This company has a huge turnover rate because they don't know how to run a business and treat people with respect. They bring in just about any and everyone in order to try maintaining the work flow. They have no care for quality workers. They will drop a quality worker and keep a bum worker just to get rid of the bum worker in a few weeks anyhow. If the business can not keep a consistent amount of people coming in they will bombard you with 7 day a week overtime for however many months straight that they see fit. This company plays favorites and will hand certain people positions. Often times they will conspire with the person they want to hand the position but they will still "post" the position to make things seem fair. The training program is ridiculous. They do not train newcomers all the information they really need to know before being released on the floor and they do not have the people on the equipment for a specific amount of time before releasing them. Everyone should have so many hours of training on equipment before they can drive around alone. This isn't a game.. if someone messes up while driving machinery around they can kill someone! If not multiple people! This isn't a company you want to invest your time in much less try building a future/career off of. 

This was my first experience in a 3PL environment and the demands are more so than if you are performing for only the company for which you are employed. The Legacy values format is really a good foundation for implementing a healthy culture but does not translate to the floor or management at the Mt.Juliet facility, However, I do believe corporate really does genuinely adhere and believe in it.  If the powers that be knew what a dog and pony show went on at this facility they would probably implement some changes. Including moody and backstabbing management along with information hoarding and lack of developing associates would be my biggest gripe along with not following procedure across the board for all associates. It's like they are scared of the troublemakers and jettison the good people who just want to do their job. Basically it seems they feed off drama and there is a lot of closed door interaction among management which makes people nervous especially when the FM appears to be angry 2-3 times a week for which he always apologizes for afterward. I myself witnessed more than a dozen temper tantrums from members of upper management (slamming doors, throwing brooms, slamming down of phones, audible swearing) and was talked down to by a manager (2x) in front of other associates which was very embarrassing but my concern went unaddressed by upper management. Business units are constantly allowed to undermine the integrity of other business units to meet their goals while the ones being undermined are held accountable for answers to the inconsistencies that arise. If you like drama this is your place.....it's loaded with dishonest, nosey, self centered people that thrive on gossip and generating embellished personal accounts that are believed instead of viewed for what they actually really are.

Legacy hasn't seemed to graduate from high school. There is drama abound and you never know when you're being lied to or not. Management and HR are horrible.

The company is fantastic at getting rid of the good workers, and keeping the ones that just want to cause drama or not do the work. Management will not listen to concerns, but will micro manage and breathe down your neck to get work done even though you're drowning in it. Even though management should be able to help do the work, they won't. They just stand around and watch, and tell you to do impossible tasks.

They only care about numbers, and don't want you to have any time off. They have mandatory overtime on a constant basis, so you won't have a life. They can't keep staff employed there due to the poor management and overtime. They had an incentive, then took it away without even warning people they were doing it. They also promised all the overtime would end come April, but lied about that and literally have been working required overtime for eight months now. It was seven days, but it at least went down to just six days a week, but it'll be ten hour days during the week and an eight or five hour weekend day.

The health insurance sucks as well. Vision is looped in with health care, so it's nearly impossible to find out how to get vision insurance information on where to go and HR won't really help you with that. You're just a number to them and nothing else. 

If you literally just have no choice, never work here. Their inventory is so messed up right now that they're in trouble of a shut down because of it. They have new ownership that doesn't understand how the warehouse actually works, but doesn't care about the employees. Improper training to the point it's really unsafe to work there with the different PITs around. 

In the year and a half that I worked here, there were plenty of things that changed but the overall situation stayed the same. Any time there was a positive change it was immediately followed by one or more negative ones. This is a 3PL and in that year and a half at least 9 accounts left and most of the remaining ones were also not happy with the company and may not stick around. Problems tended to be dismissed or fully ignored. Most of the employees- from top of the ladder to the bottom but especially those working out on the floor -did not care about anything, would create problems for others, wouldn't take responsibility for anything they did wrong, and would lie about having done anything wrong in the first place or even throw other employees under the bus. There is no team mentality. Very few people will ever step in to help others out or do anything except the bare minimum, if even that. There were a few really great people here, but they were overshadowed by the extremely apathetic, selfish, and lazy majority. Since the company has been downsizing and losing accounts, the workload has also lightened and hours are unpredictable. You may be told to leave early on one or more days a week and won't get your full 40 hours. But the pay was good. 

What is the best part of working at the company?
The only saving grace this company offered was the amount of PTO and vacation days you can earn and that it rolls over no matter how much you accrue. TRUST ME when I say this, YOU WILL NEED ALL THE PTO/VACATION TIME AS POSSIBLE TO STAY AWAY FROM THIS COMPANY.

What is the most stressful part about working at the company?
The management. Hands down, the management. The play favorites, they degrade and out you down even in front of other staff and clients.

What is the work environment and culture like at the company?
It is absolutely terrible. You can tell its a dog eat dog environment and that trickles down to the lowest on the totem pole. I can't count how many physical altercations I have seen happen on site and even the managers losing their cool enough to break a company window.

What is a typical day like for you at the company?
So I start off by keeping my head down when I clock in because you don't know what type of day it will be like. I immediately start working, keep communication to a minimum because you don't know who to trust there INCLUDING management. We're so used to being thrown under the bus. Its a pretty hostile work environment. I go there to do my job and my job only. If you try to help other people and it is not up to par, people will throw you under the bus and you will be berated just because you tried to help or were forced to help in a department you were never trained for.

There's a lot I can say about this company but I wont waste my time all I can say is we went from top 1 ro the last ones out of our region. They have kids in management and it shows. Management feel they can do and say what they want because of their title. HR picks and choose who they deal with. It's a gossip feast of anyone knows your business then the whole place knows. I over heard conversations about people on a day to day basis. So professional is no where in that place. Communicate is horrible in everything that's been or needs to be done. It's a competition in between shifts for no reason. Every shift for it's self. The only reason I decide to stay with the company is because I can't find another job to match what they pay. That's the only the only thing going for the location I work at!! Facility is old and run down. We still have old rusty dock plates from when it was a Roadway dock. Dirty no cleaniness in the air circulation. So breathing in all that dirt all day everyday. Appreciation for their employees is a joke. They don't even recognize birthdays at least. The site is not that big to at least do that. The only times they do something for their employees is holiday season and that's a 25 dollar food voucher. And use to be a van of popcorn for Christmas, anything else you asking to much. 

Too many bosses on location looking to write you up.  Cameras in trucks yelling at you and distracting you.  They are mounted in the middle of the windshield and block your vision. And they won’t move them.  Front and  in cab facing camera. Upper management let’s lower management treat drivers horribly.   “Manager” in dispatch loves to write up drivers for practically nothing.   He loves to watch your camera in your truck and look for things to write you up on.    He talks down to you.   No respect given.  This is a daily occurrence.  Management is very controlling, especially in the last year.  They rush you to unload your truck at the end of the day.  Problem with that is there’s maybe 2 forklifts for at least 15 trucks at a time to unload.  Graveyard managers will over load  your truck.  They will tell you to take it for a ride.  If you refuse the over weight load, you will get in trouble. Unreasonable time stops in your route.   New rules and regulations are constantly coming up.  Stay away.   The money isn’t worth it.   The culture and morale in my and other employees opinion is extremely low.   Did I say stay away already?  I’ve been an employee for a few years now and take it from me, this place is going down hill for drivers.    I’m looking to exit this place.  

The company is built one lies and illusions. The management team plays favorites and if you are not lucky enough to be on their good side , well good luck because they will make your life harder. They really enjoy treating people like the dirt beneath their feet. The company only cares about making numbers and production. If you are not up to the standards they set then you will most likely be fired for not being able to meet production. The rumor Mill runs wild here. Everyone acts like they are in highschool instead of being adults about things. Also good luck trying to ask for days off even though you earn PTO time. Management has a bad habit of denying PTO request. Management enjoys seeing the good hard working employees work themselves to the ground while the lazy employees stand around and do nothing. There is so much overtime here that you will literally work your life away here. The company doesn't care about your life outside of work. They literally are making everyone work 6-7 days a week. They even have you working 10 hour days during the week. 

Great place to work if you don’t mind long hours away from home under horrific work conditions. This organization has little to no regard for safety, training, and coaching staff members to the customers needs. Extremely high turnover rate with a tyrant for a general manager. Honestly, I’ve seen better logistics operations from a fruit stand on the side of the road. There is zero engagement from leadership team and what false, sorry excuse for engaging with staff there is, gets overlooked by constant negativity from management. The facility clearly shows that the general manager does not care one ounce about staff safety but more about micromanaging through video/audio cameras, barrage of useless emails, and constant useless floor walks that negatively effect operations. The leadership team is the greenest I’ve seen since my last visit to your local burger franchise. Overall work environment, a 1920s autocratic style with a heavy dose of extreme micromanagement leadership is what you can expect from the so called poor excuse for a SDS.

I worked for this company as a Business Admin/Purchaser. I was expected to pull double-duty and complete the purchasing/admin aspect of my role as quickly as possible, then return to the floor and operate PIT equipment.

The pay for the role ($14.50/hour) definitely did not reflect the "necessity for business," as it was referred to by HR and management. The role only paid a dollar per hour more than a picker or putaway operator, and was responsible for keeping the entire warehouse in supply of necessary materials for picking, packing, shipping, and even office functionality as well as keeping contact with vendors and taking bids from prospective new vendors.

All in all, I feel as though the role I filled was a "dead end" position with no real opportunity for advancement, and even less appreciation from the business managers as a whole.

My recommendation? If you're down to dire straits and are in desperate need of work... go through a staffing agency and pass this place up. The staffing agency will pay you more and actually treat you better.

Top Job Titles	Average Salary
Forklift operator 34 salaries reported	$19.65 per hour
Local driver 40 salaries reported	$24.50 per hour
Warehouse associate 1 salary reported	$20.00 per hour
Truck driver 11 salaries reported	$1,545 per week
Yard driver 2 salaries reported	$24.44 per hour

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