nursing assistant

registered nurse

licensed practical nurse

maintenance technician

cook

LIBERTY

Working at the Commons at Brightmore has been
one of my best work experiences as a nurse in my ten year career.
For one thing, I have the most amazing Administrator
in the world, she is not only caring but has
the heart of gold. For example, while my dad was going
through his chemotherapy appointments and I
was his sole caregiver she allowed my schedule
to be very flexible, not one time did she force
or hurry me back from the appointments and for
that I am forever grateful because as my father
transitioned into heaven arms on 8/25/2019 I was
so very appreciative of that time spent. Working
at the Commons at Brightmore feels like working at home.
The environment is loving and caring, we are a family
here. Working for me at the Commons is peaceful and
stress-free. As for many nurses we all know sometimes
you like one part of your job but then everything else normally
"sucks" but I can honestly say that I love every aspect
of my job. We have an atmosphere where bad attitudes and spirits
are punishable to the highest. This team at the Commons is made up
of different personalities and traits that comes together and forms a 
shining star. The hardest part of my job is waiting on a response from a doctor regarding my patients care. The most enjoyable part of my job is seeing the smile on my patients face and staff. The most important thing that I learned from working at the Commons is to be patient and not so task oriented, how to slow down some. Management is wonderful, we have a open-door/phone policy. We can be reached 24 hours a day. Working at the Commons makes me feel like their is no "I" in Team and the only "I" that we care about is the "I" in family which is in the middle where everyone belongs. Open Honest Communication is the Key to our Success.


I loved working at Liberty as a whole. Most of the people were great and they really try to engage in fun activities at the corporate office however, my manager was awful.  She created a terrible and tension filled work environment. One minute she is talking about teamwork and then if someone makes a mistake its all that person's fault when in fact she reviews everything they do. She will try to create a fun environment but when it comes down to it she talks down to her employees and has a serious control issue. She isn't an awful person but definitely should not be manager. That department could be so much more fun to work in if it wasn't for her.The tension she creates and the tension she has created with the employees that are still there is thick. Walking in there for the first time and seeing that tension is very awkward and makes you feel uncomfortable. The AP department is overworked and processes hundreds of invoices a week. The work is very repetitive but not terrible if you enjoy that kind of work. I most certainly would have stayed if it wasn't for her. The unfortunate part is that employees have been in and out of the department since she became manager and to my knowledge other employees before me had issues with her as well. They apparently complained to upper management but nothing was done about it which, I think, is in part to laziness. They don't want to have to deal with her position being vacant and then have to train someone else. I would think that if your department is running through employees, something isn't right. Take it at your own risk but it most certainly is not the best department to be in there.

The best part of working at Pisgah, or any nursing home, is taking care of people.  The worst part of working at Pisgah is the impossible work load.  Other factors: The revolving door meaning CNAs and Nurses getting hired and fired or, if they are astute, quitting before that happens.  The employee roster is constantly changing because it is a difficult place to work.  Residents complain because they cannot keep up with the changing employee base.  Even when CNA/Nurse employment is somewhat consistent, they are constantly being changed from group to group which adds to the residents frustrations and, needless to say, the employees, also,  The building is beautiful but so large that it saps energy trying to cover the territory. One night a nurse wore a pedometer and recorded that she had walked 22 miles. Because of the large building there is the need to wear walkie talkies so that employees can communicate with each other since there is so much distance between them. It is very annoying to have an earpiece in the ear and trying to listen to it while trying to communicate with a patient besides having a device in the pocket along with all the other items a CNA/Nurse must carry. Employee frustration and venting while working is a constant. Management is not able to find solutions and tends to shift blame to the employees. A lot of employee turnover could be ended by giving employees a satisfying work experience instead of making excuses for their own managerial inabilities.

Corporate cannot get it together. They would rather hide and cover up things than actually improve processes that would benefit the company financially. This lack of concern for quality trickles all way down to admins, DONs, managers, nurses and CNAs,all way down to housekeeping. The owners need to see what is actually taking place in their facilities. The people they are entrusting to run these facilities are not worthy of such trust. I recently sat in a meeting with upper management where someone actually said something that made sense- we need to look at what acute care facilities are doing different that makes them so successful. That’s easy, they focus on quality and continuing education and when expectations aren’t met, people are held accountable. They hire people who are qualified, they embrace diversity and realize the more diverse the group the better the ideas they produce. The current processes are outdated and are not efficient. Perhaps the owners need to invest in management, not just corporate employees, to provide some Lean Six Sigma training. It would be well worth the expense and has the capability to positively impact the bottom line of all facilities. It has often been said the definition of insanity is doing the same thing over and over again and expecting different results... some food for thought.

The aesthetic of Pisgah Manor is its only redeeming quality. It’s a beautiful building and well maintained! The managers are friendly, but always busy and struggling to find good workers. The pay is less than most and the greatest injustice is how they treat their committed employees. They have pushed our longest working coworkers to leave just by disrespectful treatment. The employees left are young and inexperienced and lazy. But they make less than what their predecessors made so that’s all the company really cares about. I’ve worked there for many years with someone close to me who has been there many years (I will not disclose certain time frames as they will not appreciate what I have to say and would react negatively against me). I was started at the base rate for my position and worked hard to get up to what I make now. Only to find out all those years of hard work were for nothing since they start new employees out making more than I do. I brought this to light and was scoffed at by my Supervisor. This place is beautiful but completely crooked. They have recently become a for profit organization, and now it’s a terrible place to work and a very stressful place to stay as a resident. Would not recommend for employees or patients!

clock in, gather daily schedule of activities, go around and say good morning to residents and post the daily activities on activity board.  
prepare for activity and check for resident mail, deliver mail to proper rooms, announce first activity of the day and walk around and remind residents of what we will be doing, start taking residents to activity room and get ready to have some fun and make their morning a better day for them by chatting with them and asking if they need anything.  after activity take wheel chair resident to their room or cafeteria for lunch.  Chart each residents participation in activity in daily log book.  During their lunch time prepare for the afternoon according to the activity schedule, make sure I have all the supplies needed for the upcoming activities, do one on one visits with residents designated for that particular day,  lunch break, prepare for  afternoon activity or decorate for scheduled party that may be on the schedule, check for afternoon mail and deliver, after all activities are finished for the day, clean activity room and put all supplies in proper place, chart all residents participation and prepare for next day.
walk around and tell residents to have a good evening and see them on my next work day.

What is the best part of working at the company?
The patients and the coworkers are the best. The management is an unorganized beast! The administrator has no idea that budgeting for adequate staff and adequate supplies come first and foremost! This facility was once an amazing place. To get back to that amazing place, the administrator and her management staff need to change. There are staff there that really care, however, they are not able to give the amazing care they want to give because the administrator and her inexperienced staffing coordinator run the place so short staffed. They need a huge turnover in management to get to where they used to be. The corporate powers that be need to step in urgently before this facility has NO staff to care for the patients. 

What is the most stressful part about working at the company?
Staffing is so short which makes it a dangerous place for patients. You cannot provide 5 star care when you are not adequately staffed.

What is the work environment and culture like at the company?
The nurses and aides are amazing, however, they can hardly handle the patient load they are assigned.

What is a typical day like for you at the company?
A typical day is total chaos. Each staff member does the work of about 3 people on any given day. I am surprised they don’t just all walk out. No one can safely do their job at Bradley Creek.

For being a family-owned business, it appears the numbers are what is most important for this company, with disregard to patient safety or employee burn out. This in turn leads to high turnover. The amount of work placed on every individual from nurse aide to executive director is unrealistic. To phrase one employee that passed through briefly, who had high qualifications and an eager willingness to work..."This place is about as organized as a bowl of spaghetti." Technological equipment is either missing or inoperable. For such a big company you would think that they could provide the resources for staff to be able to do their job efficiently, without having to scramble to find medical supplies or computers that work. There are some nice people that work there, but some attitudes just aren't have to par with what they should be in a profession that is supposed to be caring.... I would steer clear from this company, unless you just don't care. If you don't care, well then you will fit in just fine.

What is the best part of working at the company?
I felt like I was helping families and patients find their perfect volunteer to assist in a hard chapter of their lives! 
Flexible hours was a plus within my life! 

What is the most stressful part about working at the company?
Seeing families grieving was the most stressful part of working at Liberty Hospice! 

What is the work environment and culture like at the company?
The work environment consisted of each person doing their job as part of a bigger picture- like we were puzzle pieces! 

What is a typical day like for you at the company?
Daily call
Checked emails
Checking in with volunteers 
Calling and meeting new families and patients 
Visiting patients 
Calling families! 
Networking in community to find and train great volunteers 
Planning meetings for volunteers 
Training volunteers 
Send thank you notes and notes of encouragement to volunteers 
Meeting families after the death of loved one and picking up clothes to make bereavement bears and pillows 
Praying for the Hospice patients and their families

As a student intern at this facility, I learned a lot about working with the geriatric population and individuals with sub-acute medical and orthopedic conditions as well as working with individuals dealing with dementia and mild cognitive impairments. A typical day was approximately 9-5 working steadily throughout the day aside from a brief lunch break that really depends on when the patients are eating lunch. I really enjoyed the individuals with whom I worked and thought they taught me a lot as a student and made me feel welcome at this facility. The hardest part of the job was collaborating with a few individuals in other disciplines that were fairly difficult; however, most individuals at this facility were hard working and collaborated well with the rehab team. The most enjoyable part of this job was being able to plan for patients to return home after they had successfully improved their ability to function in the home and/or community.

Top Job Titles	Average Salary
Nursing assistant 1 salary reported	$22.00 per hour
Registered nurse 1 salary reported	$37.00 per hour
Licensed practical nurse 1 salary reported	$29.50 per hour
Maintenance technician 3 salaries reported	$19.83 per hour
Cook 3 salaries reported	$15.75 per hour

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