hvac technician

senior hvac technician

control panel technician

account executive

security specialist

LONG Building Technologies

Company has been established for some time but lacks leadership for its continued growth. Long was a company that four years ago would take time to help their technicians for training or troubleshooting. Long has grown too fast and doesn't have the staff to cover its Denver territory. Long service department used to take their associates out twice a year for family events, that's all been cut out due to budget costs. General manager continuously pushes sales men to sell, sell, sell but does not have the technicians to cover the sells growth. General manager constantly micro manages associates via GPS or cell phone calls. General manager beats around the bush when asking questions about a job or a problem. General manger can never give a straight answer. Service manager does not have any management skills and pretty much has a circle of technicians that he trusts. Techs are promised training but upper management never schedules time because the General manager does want to pay the extra hours. Company promises plenty of training but technicians are left out to dry. Apprentices are hired and taught how to change belts and filters but are rarely taken on a service call to learn anything. Long has a hired one veteran technician to do the job of two service managers. Veteran technician doesn't have any support from management and is micro managed via the GM. Many technicians stay away from the office in fear of being hounded by the GM about his time or work. The project team has so many projects on its plate it can't keep up. The constant use of the same technicians over and over has driven moral into the dirt. Jobs are continuously going over on hours because of missed repairs or items needed to complete the job. Longs health benefits are ridiculously expensive. Simple things such as a sleep study and certain medicines are not covered.

Typical workday consists of evaluating current emergencies and ongoing projects. Communication within the team is a must. Being adaptable and flexible is a necessity. I learned the importance of precise and accurate communication, sets everyone up for success. With the constant need for troubleshooting and expertise needed regarding the complex array of control systems, having a seasoned and knowledgeable Management team was much appreciated. The Management team at Long Building Technologies takes a holistic approach and fosters personal development and growth. They understand the importance of having an environment which promotes creativity, innovation and collaboration amongst colleagues. Management  also believes in providing quality solutions  and installations on top of great customer service. Quality products, and Customer service is one of many critical elements that attributes to LONG’s success and a great place to work! 

I knew what was expected of me while I was at work. I was given assignments and then not micromanaged, my managers trusted me to get it done correctly and on time, and I delivered. 
I learned a lot about industry specific parts, contracts and accounting.
Management was excellent at letting me know what they needed me to do, what needs to go where, etc. They were also very understanding and flexible with my schedule when I asked. My co-workers were very nice. for the most part they let me know with proper notice when they needed something and when they needed it.
The hardest part of this job was balancing my many duties and knowing which should take priorities. The most enjoyable part was knowing that i was an essential part of the team. I was involved in a small way in just about every job we did.

I am specifically going to address the Mechanical Service department at Long as I feel like the other divisions are a step ahead. If you value job training and you care about the services you are providing to your customers this is not the place for you. Gimmicky salesmen, accounts that are severely undersold on the PM side, refusal from management to provide training for younger techs, tool policy which is a joke and every move you make is micromanaged. But at the end of the day if you just want to show up, put in your 40 and can look the other way with all the ineptitude that surrounds you at this shop then by all means go for it. 

I saw for the most part because there was LOTS of pressure on the techs to work off the clock to keep poorly bid jobs afloat.  I never went along with that and was ultimately let go at least in part because of that.  

In general, the people I worked with were great.  My direct management were friendly, respectful, and cared about me.  This is a very modern company when it comes to attitudes toward employees.  They really understand happy employees are good employees.  The wage was fair for me.  The biggest thing they lacked was a training program for new employees.  You're just left to ask around to help people and hopefully learn along the way.  



Typically, I would start the week in the office. We would have a little meeting, and then I would drive to the job site I was working on. Then I would spend the week working on that job site. Typically I would work 10-12 hour days, and then I would have a 3 day weekend every week. I would spend much of my day verifying that devices, controllers, and programs worked according to spec. I would consult with electricians, plumbers, and project managers about my HVAC controls. I enjoyed the programming and getting a building to run smoothly. I did not enjoy the blame game or the bravado that runs rampant in the construction industry.

The Controller at the time was very nice and seemed to really care about the staff, the Accounting Manager however, was the complete opposite.  If there was a bus, you'd be thrown under it time and time again. There was no camaraderie, no sense of team. I was in school full time as well, and once I completed my degree program, there was no managerial  acknowledgement. I didn't expect a ticker tape parade, but my salary was commensurate on Education and Experience, so if my education increased, I am more valuable, however, i was not made to fell as such. This lowered my morale, which in turn lowered my performance, and eventually caused us to part ways

Day at work starts around 6 AM. Meet with your co-workers on, or near, the jobsite. Pull wire, Terminate wires on controllers, Run Pipe, and Carry ladders. Learned a lot about bending pipe and wire terminations. Co-workers are generally easy going and there to work but there are some with a bigger ego. Paid for me to go to electrical school while I worked for the company, which I am very thankful for. LONG is a great company with very modern ideas about business. They care greatly about the employees they have and treat them with respect.

LONG Alaska is continuing to grow at a fast rate and has presented not only a number of challenges, but a lot of opportunities as well. I find it can be fast paced and you have to be a quick learner to keep up. 

The co-workers are great and they seem to put a lot of priority on the work/life balance even with the stresses of working in areas state-wide. 

Management seems to do their best to keep up with the constant changes and adapting on the fly. They seem to care about their employees and do what they can to help them out with a growing market. 

I am happy to be a part of the LONG Alaska team and continue to work to grow with the company and its own internal growth. 

Horrible!! They do not value long time employees. They just shovel more work on your plate and refuse to compensate you for the extra work but the managers freely give themselves bonuses for your hard work and do nothing to show their employees that they are valued. The HR department covers for managers mistakes and turn it around to blame the employee and make it sound like the employee is at fault. There is zero accountability for the managers from the higher ups!!! The managers are never available to help new employees, leaving the seasoned employees to pick up their slack. I do not recommend this company!

Top Job Titles	Average Salary
Hvac technician 60 salaries reported	$36.90 per hour
Senior hvac technician 88 salaries reported	$41.00 per hour
Control panel technician 37 salaries reported	$36.11 per hour
Account executive 29 salaries reported	$76,287 per year
Security specialist 22 salaries reported	$36.11 per hour

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