bus driver

diesel mechanic

motor coach

detailer

shuttle driver

LUX BUS AMERICA

At least at this client (worlds largest search engine), the management is not very good, and the HR is simply an extension of management (so DO NOT trust or expect help from HR... quiet the opposite, actually). The worst part of working this account (and more than likely the whole company) with Lux is that they don't value any input from the drivers. If the client wants something done from the drivers, management is all over it. But if a driver wants or needs something, GOOD LUCK! Operations mgmt. is ok, but account managers and upper management is a complete joke. They may THINK they are awesome, but they don't regard their drivers highly at all. If you want a career, don't look here. Oh, you could stick around until you wish to leave, but management (and it is most likely coming from the very top, and like I said, HR is just an extension of pathetic management) has been very keen recently about letting their best, longest tenured, top of the $ scale drivers go with no warning and for ridiculous reasons (not that they have to have a reason in CA). WHEN you are called in for a write up (or if a tenured veteran... to be fired) expect to hear the HR person (is that acceptable?) say something along these words: "Nothing you've done in the past makes up for what you just did!" Oh really? OK... you've been warned. It's all about the $$ with them, and they are on a mission as of recent to go with less experienced, lower paid drivers so they can hire more people to watch the video of YOU, WHILE YOU ARE DRIVING. Driver morale is at an all time low, and after the honeymoon, you'll realize that these guys are a joke. None of the long time drivers like management. If you have no problems, and you stay off their radar, you may stick around, but you'll be wishing you worked for the other vendor who is respectful of their drivers. Mind your P's and Q's and do not screw up. 

It is a place where there is only favoritism, the managers are not fair with the rides, because the same passagers ask you if your day has been busy and tell you how many rides the previous driver had and that is where you see that they are not fair because others are standing and are on the phone and talking on the phone, according to the managers they say that it is provided. Managers are clowns, they don't even let others go to the bathroom, they run people unfairly. The workers are very gossipy. A lot of problematic people who only pay attention to what you are doing, to go with the managers to tell gossip. And the managers when you need them are not there or they hide and if you call them they don't answer. But for gossip if they are available. They focus on hiring experienced people but they don't know that the problem is the managers. In this place, so that you don't get fired, what you have to do as a new hired person is to see, hear and not say anything. The managers are hypocrites and when you enter the office you feel a stressful vibe that you don't want to go to work the next day.

From my experience the account manager I work directly under regularly gives constructive feedback and shows appreciation for the work performed. Three key elements give Lux Bus America their originality and help them stand out from other transportation companies I have worked for, both private and public.

1- The management team encourages every employee to share their ideas in meetings which gives a sense of belonging. 
2- The safety department shares its expertise with all team members to improve their performance through incentives and rewards. 
3- The CEO and VP share their ideas and current endeavors of the company to improve the inclusiveness of our workplace culture. 

They understand that the face of the company are the employees that work firsthand with the clients and they take every opportunity to show appreciation to the employees.  A work-life balance is difficult to achieve in the transportation industry. With Lux, I feel that due to the empathetic workplace, feelings are valued and acknowledged through listening, communicating, and support.

What is the best part of working at the company?
Pay rate for spab drivers, unity amongst the driver, management team for ex. Chris Trainer/ Bossman Wendell operations manager/ all the dispatchers are understanding, they have the drivers back. And the office staff are so kind and welcoming. I never experienced that much unity within a company before I came to LUXBUS. 

What is the most stressful part about working at the company?
Not having off days and when you've made appts for the month your getting ready to notify the job and they have blackout dates for the next 2 months so the driver can't take off work.

What is the work environment and culture like at the company?
Work environment is fun and professional. I love how they have a mixture of different people

What is a typical day like for you at the company?
Walking in with a smile on my face because I know im appreciated and they treat me the driver like a human being because they know that the driver's are the assets

They will lure you in with promises of fair treatment and a positive space, but the reality of the situation is quite different. As a dispatcher, drivers will be rude to you. They will scream, curse, and spit on you. You'll be treated with very little respect, because you're just the pencil pusher behind the desk. If you talk to your supervisors or managers about your hostile work environment, prepare to be vigorously ignored. Be careful not to bring it up too much, though, or they WILL fire you rather than do the work to change the culture. There is not a single person working for this company that cares about you. They care more for the drivers in the company than dispatchers, and they don't even treat drivers that well because they care about money more than anything else. If you're looking for an awesome job with a great company culture, look elsewhere. You will not find it at LuxBus.

A typical day at Lux has everyone working in unison for the end goal of delivering service excellence to our guests and clients. 
A very fast paced environment where internal and external team members continuously build each other up for success rather than tear each other down; or play the blame game.  Changing the culture of this industry one driver at a time is returning great rewards.  Drivers are the lifeblood of the company.  If you are someone who works with ethics, a sense of purpose, and are willing to work hard, consider Lux. Lots of growth potential for critical, out-of-the-box thinkers.

This company offers benefits for the employees.  The medical benefits are very high for the wage the employee is paid, especially in the Northern California region.  The company keeps information away from the employees and there are many turnovers, including with the management ranks.  This clearly is not a good sign.  A revolving door policy is a very negative message to prospects seeking employment at Lux.  Improvements are being made gradually, yet after some employees left their job, realizing a better benefits and wage structure elsewhere, while applying the same skill.  Many gray areas to be worked out.  The whole industry suffers.  Comprehensive improvements are necessary.

I've worked  for LuxBus for almost 4 years now and it was great until the pandemic wreaked havoc on the entire bus transportation industry. To their credit Lux avoided restructuring until the last possible second and didn't lay off the vast majority of its workforce and found ways to keep us as busy as possible during those difficult times. 

But now some of the restructuring has revealed some drawbacks for some of the OP's team and they're being a bit overworked. 

Over all LuxBus America is a good place to work, has a lot of variety in charter work, pays reasonably well and is a progressive company with a demographically diverse employee base.  



Lux Bus has been a blessing. Not only have they given me the ability to grow with and through my job, the management support has been second to none. No secrets, very open communication and value opinions. Coming from a lengthy background in other fields, LBA has given me the opportunity to not only grow into a new field, but helped me every step of the way. Our culture is very organic, growth enabled, and the CEO is way down to Earth. I absolutely love it here. Yes it's tons of work, yes it;s challenging, but the people and the culture make every growing pain worthwhile.

What is the best part of working at the company?
They're a family orientated. They make sure that you're taking care of.

What is the most stressful part about working at the company?
Of course, as being a commercial driver driving in extreme traffic at times you'll have some stress but they.
 Make sure if we're feeling fatigued or tired of anything that we could take time off for self.

What is the work environment and culture like at the company?
All different type of cultures and we act as sister and brothers

What is a typical day like for you at the company?
Do on my pre-trip making sure.I have my vehicle and my route together.Information so I can do my route

Top Job Titles	Average Salary
Bus driver 45 salaries reported	$32.50 per hour
Diesel mechanic 11 salaries reported	$39.14 per hour
Motor coach 1 salary reported	$38.33 per hour
Detailer 8 salaries reported	$22.63 per hour
Shuttle driver 2 salaries reported	$24.00 per hour

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