finance manager

rv technician

technician

detailer

truck driver

La Mesa RV Center

Pros
• Pay and benefits were reasonable
• The position itself could be manageable in a properly supported environment

Cons
• Training and onboarding were inadequate for the expectations placed on new hires
• I was expected to perform accurately across multiple manufacturers without structured training, written procedures, or sufficient shadowing
• Asking questions or requesting clarification was often met with irritation, condescension, or dismissive behavior rather than guidance
• The department environment was highly cliquey, with clear favoritism toward long-term employees who had close personal relationships with management
• A coworker who was a close personal friend of the department manager received patience, informal coaching, and leniency, while I was spoken to harshly for similar issues
• Expectations and instructions frequently changed, yet mistakes were still documented and used against me
• I was placed on a performance improvement plan requiring proficiency in multiple manufacturers despite not having been fully trained on those systems, creating a set-up-to-fail situation
• Errors made by favored employees appeared to be handled quietly, while my mistakes were escalated and documented
• The overall culture discouraged teamwork and learning and instead created a high-stress, fear-based environment

Management
Management lacked objectivity and professionalism. Personal relationships appeared to influence how employees were treated, which undermined fairness, morale, and trust within the department.

Advice to Management
Provide structured onboarding, realistic learning timelines, and consistent standards. Separate personal friendships from professional responsibilities, and foster a culture where questions and learning are encouraged rather than punished.

Overall
This was an extremely stressful and unsupportive work environment for new employees. While the role may work for someone already embedded in the existing inner circle, I would not recommend this position to anyone expecting fair treatment, proper training, or professional management.

What started as a promising opportunity quickly turned into a disappointing experience. The company presents itself as a team-oriented, customer-focused organization, but the reality is far different. Leadership often micromanages, plays favorites, and uses fear-based tactics to maintain control.

Concerns raised through the proper channels were ignored or met with hostility. After reporting inappropriate behavior and unethical practices, the environment became increasingly uncomfortable, with obvious signs of retaliation. Constructive feedback is not welcomed, and those who speak up are often pushed out instead of supported.

There are some great people working here, but the leadership culture makes it difficult for anyone to truly thrive unless they stay silent and conform. Proceed with caution if you're considering a role here.

A day at La Mesa RV typically consists of receiving and completing work orders. Work orders are orders written up by a service writer in order to relay to the tech the type of work to be performed. I have learned strong problem solving skills due to the vast amount of issues that an RV may come in for (one appliance with the same apparent issue may have different fixes each time). One of the hardest parts of the job was producing work for the service writer who wrote up the work order. Service writers often did not have time to speak with the techs, so the techs would call the customers and review all information on the work order in order to insure that we accomplished what it is that the customer brought their coach in for. Also, many of the service writers would push their work onto the techs. The most enjoyable part of the job would be the people and the environment. With so many different technicians, there is a lot of experience to leech off of.

I came to Lamesa after retiring.  I only planned to work part time for a year or so.  After five years, I'm still here.  

Started as a part time driver.  Had never even been a large RV before.  Enjoyed the driving job a lot, but was offered the job of dispatcher, which paid quite a bit more, and afforded me the opportunity to stay in a nice air conditioned office during these very hot days of summer here in Florida. Also, this position allowed me a fixed schedule, so the wife and I could coordinate the trips and cruises that we enjoy so much.

The only negative thing about my present job is poor communication between our department and the sales and service departments.  I feel that with a little effort in those departments, things could run much more smoothly.

The most positive thing about Lamesa is the people I work with in my department.  Everyone is willing to do what is necessary to get the job done.  Additionally, my manager gives me and our other dispatcher the freedom to make decisions to have our department run much smoother.

I thought La mesa would be a good place to work. No one will take responsibility for anything. There is a manager for everything, technicians were being told what to do by service advisors etc. Pre auth time and parts lead time was crazy backed up. The logistical nightmare with the transportation dept to get units in shop was ridiculous. Plus there were clicks with in the service dept if you knew more than there top techs you were made to feel like an outsider. When I moved from delivery to service, shop lead wouldn't give me enough work or say he did not have it. While other techs were getting better jobs. I also personally witnessed the quality of customer care is not there. When a tech would bring an issue to a managers attention that something seriously was wrong with the unit that was getting sold they would just sell it anyway and fly by the seat of there pants. Controlled chaos at it's best. I would recommend fully researching this company before agreeing to work for them.

La Mesa RV is a family-owned company and while that sounds good on paper, in reality it makes for a bad work culture in this case. There’s a lot of favoritism among the leadership and management. They’re more concerned with making money and protecting the owner and leadership team than providing a good work culture for employees. It feels like the company is stuck in the 80s in terms of its benefits, priorities and systems. You couldn’t even get a printed regular update on your PTO like most companies put on your paycheck. It made it seem like they were hiding it from you so you forget about it. They didn’t offer periodic reviews or pay raises. I found my supervisor to be petty, narcissistic, and extremely disorganized. He’d forget a lot of things and not take responsibility for them when you pointed them out. All around a subpar company. Look for work someplace else.

I worked at La Mesa RV for a little over a year. I enjoyed my time there and felt appreciated for most of the work I performed. I became good friends with a few of my coworkers, and I felt that my voice was largely heard by my managers and other supervisors. My manager was always understanding when it came to taking paid time off or sick days, which was a refreshing change from my past workplaces. However, I advise you keep an eye on the company's hiring page for if your position is suddenly put on there. I ignored it when I saw my position listed, thinking it was a mistake, and I was recently let go without much of an explanation or even a warning leading up to it. This was a nice place to work with kind people, but please watch your back in these industries. 

Overall the store was very disorganized from the start. Too many avenues to go through to get any work done. To have something as simple as warranty work done it could take upwards of 2 weeks to have any knowledge of the warranty status. When I had started to work there was given little to no training in the ways of the store and was given 50+ work orders that had been left from the previous employees with zero direction on the status of the jobs. After bringing the the 50+ work orders to below 15 within my probation period was let go due to "unsatisfactory work." Overall management did not take notice in the extended hours and extra work that had been done to get their worst job line to be functional and back on track and instead brought in new employees after the problem was fixed.

What is the best part of working at the company?
Leaving for the day , office policy and procedures change with the wind, you are just a piece of used equipment 

What is the most stressful part about working at the company?
Constant turmoil , management is always afraid that the undercover owners will show up at any minute, if You do see them you don’t even get the courtesy of a hello

What is the work environment and culture like at the company?
It’s a sales organization, so everything is always a little crazy combine that with the products that are subpar and parts that are nonexistent to fix them it becomes stressful

What is a typical day like for you at the company?
As a technician, you have to deal with service advisors that don’t know how to accurately describe the customer complaint

Be advised that this place is filled with smoke & mirrors. They will promise you the world and deliver nothing.They are all about the numbers no matter what you think and YOU WILL get overworked and underpaid.Over 50% of the employees are working week to week because they are caught in the web of lies.To top that the owner holds your pay an extra 5 days to make more interest on the money leaving you waiting up to 3 weeks to get paid .The health insurance is a joke and the owner automatically will take money out of your pay for his 401K program that he makes money on but does not contribute a dollar to. Its a winning combo for the owner but a losing combo for the employee. My best advise to anyone looking to work there is you would make more money at McDonalds -without the stress .

Top Job Titles	Average Salary
Finance manager 14 salaries reported	$143,948 per year
Rv technician 1 salary reported	$34.00 per hour
Technician 3 salaries reported	$22.00 per hour
Detailer 10 salaries reported	$18.60 per hour
Truck driver 1 salary reported	$19.00 per hour

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