delivery driver

driver

assistant manager

cook

line cook/prep cook

LaRosas Pizzeria

TO BE FAIR!!! - I only had issues with one manager! So I am rating the management for that one person. 
 got a new job. One that will pay me better, and work me better hours. One manager at work knew that I wouldn't be staying long, and had told me to do what was best for me. Even if I didn't have enough time to put in a two weeks notice, I need money. And I'm going to where the money is. I went up to one of my managers today and explained that I had gotten a new job, I needed to start work immediately and that tomorrow would be the last day I was available to work. I told him that I wouldn't be able to take my Saturday shift, and I was hoping he could give it someone who needs it. I feel like I did the right thing. After all, I could have just walked out. 
About 4 minutes later another manager comes out of the office asking to speak to me. I obliged. He asked if there was something that anyone had done to upset me or make me want to quit. I said no, and that I had gotten a better job with last minutes notice. I said that I at least tried to give them a bit of notice because I wasn't expecting to get the job. He started getting upset at me. He told me that I was being disrespectful and that I was acting rude like I was yelling at him. I told him that I hadn't been upset with him and that I didn't mean to come off rude. (I hadn't been rude to him ever, I'm a quiet person, I don't like confrontation.) He began yelling at me. Telling me that the store doesn't need me and not to come back. He told me to clock out immediately and to not even bother returning my outfit if I didn't want to. They will take the money out of my paycheck. (Did I mention they have only worked me about 5 hours since Monday, so it'snot like I could afford that.)
He basically kicked me out the door. Totally embarrassing. I returned an hour later with my uniform and name tag because together they cost an arm and a leg to replace. I tried to be polite and I did what I could to explain the situation but he kicked me to the curb. 
I never expected to have this issue, and I didn't have any issues with any other employees or with customers. If anything I was trying to be as helpful as I could in the situation. 
I can't recommend this place to anyone because of that disrespect. Employees run the restaurant, and there was no need for poor treatment. I am not the only employee who has had issues with management. The situation escalated from 0-10 practically before I could get a word in edgewise.
Would not ever recommend working cash. Other people can use the register when you are signed in! If there is any money missing it comes out of your check. THEY TOOK NEARLY 40 DOLLARS FROM ME! 
They will take you for whatever you have. They are tight when it comes to cash. Servers have to pay for the pens they use. 
I am appalled with the way I was treated, and my time there. It was enough to make me never work in food service again.

I worked at papa johns before making the move to Larosas because the money is better and the drivers spend more time delivering rather than taking orders over the phone etc. The initial pay is quite low but depending on what location you're in the tips can be pretty good. A typical day at work was 4-5 hours long, nonstop back and forth between the store and delivery locations. On an average night at the Miami Heights location where I worked I'd take somewhere around 17 deliveries and make about $75 in tips. Some weeks I'd be scheduled 5 days and then randomly the next week only one or two days. The schedule was very unpredictable. My coworkers were nice and fun to work with. The worst part by far was the General Manager. He got the job because he married into the Larosa's family. He was almost never there but when he was, he was very unprofessionally. For example he would smash and break utensils, scream at and belittle mentally handicapped employees. One of my fellow drives wreak his car at one point and the manager laughed hysterically in his face. That just one of many extremely inappropriate and down right rude things I witnessed there. He favored certain employees which was highly noticeable in the schedules and created all sorts of conflict and confusion. The turn over rate was very high; I worked there for two years and was a veteran when I left. There was no training of any kind. I personally trained new drivers as much as I could out of concern for them and their safety on the road. Out of four managers working there, not one had ever been a delivery driver. The three assistant managers were very nice and considerate of their employees. They really did the bulk of running the store, but when it came to delivery they didn't even know the main roads in the area. 
Larosa's is the best place to be a pizza delivery driver in Cincinnati that I know of because they stay busy and make more money, but the location I worked at is plagued with a terrible GM. 
The most enjoyable aspect of the job was delivering a meal to handicapped and elderly people, and seeing the smile on their face.

This was actually my first job.  I have worked there over 8 years, and I like it, but there are only minimal chances for advancement- because it IS a high-turnover-rate kind of job.  
I make a little more than the new hires, just because I am a trainer and I've been there for a while, but there aren't really ANY full-time-positions, and I'm living on my own, so that adds up, and my income needs to add up too.
Currently, I have two capacities at work: CSR and Trainer.  For the CSR capacity, I just answer calls, talk to guests, place orders, answer questions, and transfer calls.  I also handle large orders and catering.  There's a lot you have to know right odd the bat, but it's not hard... sometimes talking to the Guests is the most challenging part of my day.
As a Trainer, I come in 10 minutes before start-time so I can review the previous Trainer's evaluations on the Trainees. (I actually get there at least 20 minutes before because my days are at the end of the training cycle, which means I have more to read). I have to grab an extra chair, and headset, and I flip back and forth with the splitters to listen to the trainee and their Guests, being there to give them pointers, correct their mistakes, offer solutions, and keep them on topic.  I also answer questions.  At some point, I go over topics with them, and at the end of the night, I am in charge of putting things away, and then I write Trainee Evaluations.  
In my capacity as a Trainer, I also do Listening In Observations which grade a new CSR's customer service skills.  We do it for everyone, but the new people we try to get them to the point where they can be certified (off probation). If someone has an unsatisfactory LIO, it would be my job to call them back and work on a solution to the problem.  I don't have the power to fire anyone, but if they get so many Unsats, it's inevitable.  I record calls, do data entry, and listen for key words.  If there's an unsat, I send it to the training manager.

Larosa’s is a great job for high-schoolers looking for their first job. If you’re out of high school though it probably won’t be enough to pay the bills. I work 30 hours a week and double on Wednesday and Friday and I barely make it by.  I don’t think Larosa’s has any plans on raising their minimum wage in the near future. Other than that the work environment is wonderful, it’s like working with a bunch of your best friend, everyone is always willing to help you if needed. The managers at my location are super friendly (although you may see a little bit of favoritism). The general manager is a little intimidating but that’s what makes her restaurant run so well. Customers are usually very chill, people usually only get upset on busy Friday nights. One of my biggest concerns (which may seem silly to most), is that I don’t feel like I get the freedom of self-expression here. The company is pretty conservative, but like a lot restaurant jobs, you can’t have colored hair, tattoos, piercings, jewelry, painted nails, “extravagant” makeup. 

Side Note: There are franchise locations and corporate locations. Franchise locations are little more laidback but corporate locations may have stricter rules. Ex. Some franchise locations let front of house team members wear leggings and a t-shirt while at my corporate location we wear either a polo or button down shirt with dark blue jeans. 

The work at the LaRosa's call center in Cincinatti, OH was mind-numbing but fairly easy to do. I averaged answering about 20 calls per hour, according to my monthly reviews. The turn around for that place is insanely high, and once you start working there, you can see why. If you need to miss work, no matter how severe your emergency is, you are in charge of finding someone to cover your shift--which sometimes means calling or texting hundreds of people begging for them to cover your shift. If you can't find someone, that's too bad. Three strikes and you're out; it doesn't matter if you have a doctor's note, because the management will accept that on their own terms, depending on their mood.

The work was fairly easy and there were plenty of cheat sheets in cubicles to help you if you forgot something. The hours were flexible. The pay wasn't great. It's fine for a part-time job if you are not chronically ill or if your life has the tendency to be unpredictable, because missing shifts is the biggest pain in the butt I've ever experienced, and trying to text people individually to get a shift covered is appalling and stressful. Shift managers say they're too busy to reach out but spend most of shift gossiping. I have no idea why they haven't implemented software to easily put in a shift opening that pings everyone at the same time. It should be easy to implement, but I guess they'd rather employees blow up other employees' phones every day.

I have worked for this company for over six years. The job is easy, and the team members I worked with in the kitchen were fun and we all became quick and close friends. However, when it comes to advancement and their corporate branch it is very unprofessional. I was told I would be given the management position after my first interview the second time the opportunity came around because I expressed interest and didn't have prior experience before, and was numerously pushed aside the position. I was also told I would receive a raise while I worked in the kitchen, and never did. When it came to working for the call center, the job is easy and hours can be flexible to work around, however any serious inquiries for advancement and benefits do not exist. I was promoted to trainer, and when started, told I would make over 9 an hour based on my years with the company and my rating as an employee, and was promoted to only 8.90 again, without benefits, and have been on a roller coaster of rude and unprofessional management. They do not follow their own paperwork and guidelines, and go against their own words when it comes to anything and I have called them out for it several times only to receive ill relations. Good for a job in highschool, not so good to work with when you have other obligations such as making more money for your family, or handling your family.

This was my first job. When I worked here, the management was better than anywhere I've worked since. Things were always stocked. Training was made easy for us. We learned how to make everything. Workload distribution between cooks was fair. And management always came back to help us. It was clean. I would eat there after working there. The employees themselves seemed to care about the quality of what they were making, which is hard to find in businesses like that. The bad parts about the job were the amount of hours they gave me during school. And the late nights. Don't expect more than the minimum amount of breaks. I made $10 an hour the whole time i was there. And i would not want to try living off of that. But, after I left, the cooks i still talked to were paid between $3 and $5 more an hour. And so were new people. There was no employee meal. 

I felt really like a replaceable cog in the terms of things when it came to my job. The people calling in are often rude to you, so you have to have a thick skin to get through your work day. If not it will erode away your mental health. management do listen to the calls but if you have a problem they will butt into your conversation very abruptly.

The shifts are split between day and night shift and i was confused when i was asked to pick my days which shift i was applying for. I could not change this later on and was told my request to change it was just that a 'request'.  It's mandatory you work either 1 Friday/Saturday along with 3 other days and depending on what month your hired you get 2/3 occurrences [days off for emergencies] for the year. 

At least the unlimited soda is good when the machine isnt broken. 
ㄟ( ▔, ▔ )ㄏ bring your own lunch and something to do and you're ok when it's slow.

the pay is very low...... the out time to leave your scheduled shift after a year should go up however, it really does not.   TURN OVER is awful !! Still leave the same time as I did a year ago. Never worked at a position for a year with $  0.0 raise. However, if they would value the  trained, dedicated, focused reps that do an excellent job ( with raises) they would NOT  have to waste so much time and money training new ppl that do not stay and do not work out. (the biggest waste I see) NOT increasing pay for the well established CSR and the over payments week after week  for new trainees that do not work out. That is poor management. PERIOD!  Especially the latest pop sells promo we sold over 40,000 cokes and they paid out $ 1,900.00 to the employees. SAD compensation. FIVE cents per every $ 2.69 2 liter/ and or $ 1.79 20 ounce. ha ha.

A typical day at the call center was clocking in at 5 and awaiting calls from customers to buy pizza. We sit in cubicles and there is little time to talk to one another so it was a very productive work environment. From this job I have learned how to handle difficult customers that may scream at me. I learned to apologize and help them calmly with their problems. My management crew were the sweetest people I had ever met. They got along well with everyone and even had fun and chatted with workers on breaks. This job is very laid back in the sense that we sat down our whole shift, so that was usually nice. The hardest part was making sure to get orders out in a timely manner when we were really busy on the weekends.

Top Job Titles	Average Salary
Delivery driver 23 salaries reported	$19.85 per hour
Driver 33 salaries reported	$20.59 per hour
Assistant manager 8 salaries reported	$17.75 per hour
Cook 12 salaries reported	$12.92 per hour
Line cook/prep cook 1 salary reported	$13.00 per hour

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