courier

dispatcher

courier driver

truck driver

customer service representative

Lab Logistics, LLC.

What is the best part of working at the company?
Will consistently attempt to get you to do more work for less pay. Management lies competitively with eachother in an odd tiered system. 
Do not recommend wasting your time working for a company that will fire you for advocating for yourself and co-workers.
I was deemed unreliable and disruptive to the university of michigan. This claim is false as I've recieved letters of recommendation from the hospital. Was fired in reality, due to their staff shortage and needing time off, while demanding to be payed fairly for months. This was while working 16 hour days Mon-Fri consistently. 
Consistently will get your checks incorrect and unless you document and bring it up, they will attempt to not pay you at all.

What is the most stressful part about working at the company?
Their unapproachable management style. Extremely disorganized, I still have the person covering my routes that were taken unjustly calling for directions after they fired me. Where is the support for the workers? Profits over people mentality.

What is the work environment and culture like at the company?
Segregated and poor morale promoted by management constantly trying to play contractors against eachother.

What is a typical day like for you at the company?
High intensity, defensive driving while making sure to document everything so that you actually get paid was extremely stressful.

I thought I was going to hate this job, but it was a fill in job until my other one started. I absolutely hate driving and traffic and hospitals...  However, I ended up loving this job. My manager and my dispatch team are wonderful to work for and help support you when you do get a difficult hospital or Dr office employee.  I now have continued to work here. The mangers fix the pay immediately if there was a glitch in the system.  The gas prices and having to us your own vehicle sometimes gets to be a lot, but at the same time I feel more comfortable driving my own vehicle.  The main hub from CT always calling drivers directly and not local dispatch is really my only main complaint. I feel it undermines the local office and makes drivers feel like we aren't doing our job communicating - when we are.  

What is the best part of working at the company?
Great pay, but extremely time sensitive, therefore stressful, n the company DOES NOT back it's drivers. 

What is the most stressful part about working at the company?
Dispatchers who have NO CLUE how to do their job, not properly trained. 

What is the work environment and culture like at the company?
You are an Independant Contractor, have no say in defending yourself if unjustly accused by client. 
Yet management "plays favorites" and keep couriers who are totally Not Competent, even when complained about BY Clients ! 

What is a typical day like for you at the company?
12 hour day of using your own vehicle to transport specimens all over Colorado n Wyoming.

Dispatchers have way too much power to hold your entire livley hood in thier hands and can take routes away if they don't like you. No one to complain too because it comes back on you then you just get punished more. If you complain your check will be lower. Never a week was it the same even if you had a set route. I stopped questioning when I got zero answers. Oh and let's not forget they would forget to pay you. 6 times last year I didn't get paid on my weekly Friday payday. One of those days was Christmas eve.. Very cool. Zero money on Christmas eve you were expecting and no money coming in till after Monday afternoon with nothing you can do about it. I do not recommend using your time to work with them. 

The management for this company only cares about their client they don’t respect the independent contractor. They took over the Hartford Healthcare contract  Skycom and cut everyone’s pay, but the job loads did not decrease . As 1099 contractors we are responsible for all expenses we incur with no reimbursement ever!  They do not want to pay for benefits but yet try to treat you like an employee. I do not recommend working through them although it’s not hard work the cons will out weigh the pros. The laws need to change regarding how independent medical professionals are treated, right now there’s no protection.

this company is dishonest about insurance coverage. they tell you when they hire you that you don't need commercial car insurance because they cover any accidents. this is not the case. their insurance overs only the medical specimens/ equipment you carry. they also treat you like an employee like expecting a regular schedule and they discipline you and reduce your pay if you turn down jobs that don't work for your schedule. these things would be acceptable if you were an employee and not a contractor. 

At this job you're an independent contractor but you don't get paid what you're worth you don't get paid what your time is worth You don't get paid what your car is worth, management is garbage they don't want to pay you. They want you to drive your car use your gas and not reasonably reimburse you. As an independent contractor you are not supposed to follow a schedule but they like to make you follow schedules anyway They will take as much advantage of you as you let them.

All jobs have ups and downs.  As far as Lab Logistics, you will learn how to adapt to your work flow quickly. Our accounts and customers change.  We must meet the needs of our clients and company bottom line.

We often have fun with one another. Staff supports each other.
  
Management could support staff a little more.  As one could become burnt out with the constant changes in work loads.

Salary is great, coworkers are fun and the company often provides meals.

Confidentiality requires a lot of improvement.

A training department is needed!!


What is the best part of working at the company?
At first money is good but then the work load is decreased drastically.  Don’t have disagreements with dispatch because you won’t get work. 

What is the most stressful part about working at the company?
Waiting around for work, and being expected to stay on even with no work 

What is the work environment and culture like at the company?
N/A i don’t work in the buildings 

What is a typical day like for you at the company?
Waiting for the next job as a driver

Working at Lab Logistics has been a personally rewarding career choice for me in this stage of my life. The work itself is rewarding knowing we are a part of patient care and were a big part of the response to the pandemic.

My coworkers are great and I feel supported by them and the team at our corporate office in Connecticut. 

Top Job Titles	Average Salary
Courier 8 salaries reported	$200 per day
Dispatcher 1 salary reported	$23.50 per hour
Courier driver 3 salaries reported	$19.00 per hour
Truck driver 1 salary reported	$193 per day
Customer service representative 2 salaries reported	$22.13 per hour

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