project manager

senior project manager

project coordinator

clinical specialist

director

LabConnect, LLC

Your job description will change every 4 to 6 Months. Other duties as assigned is LabConnect's favorite get out of jail free card.  In my department you have to learn technical writing, SQL which was never discussed during the hiring process and you are not compensated for. Health Insurance is VERY expensive if you have a family. Not enough employees to cover job duties when someone is out.  To many processes to keep track of and more are created all the time. Pay is grossly inadequate for the positions at LabConnect. HIGH turn over rate. Senior Members are so overworked that they don't have time to train anyone. Accuforce employees are strung along for 6 - 8 months before being hired on. While LabConnect does hire a lot of people each month, just as many leave, we are currently at about a 16% turn over rate. Managers, most are trying, some just attend meetings, make fun of other Mangers during meetings in Teams and insist on being included on your social media accounts. Some Managers require a team chat be put on your phone so that if work needs to done after hours you can be contacted to do that work. The Data Management group have these requirements our group does not, yet. 

What is the best part of working at the company?
The company used to be great, but with a complete change in CEO and COO it has dramatically changed and become toxic. I left a very good paying position due to the insanity and toxic environment and culture. I once was proud to work there and now I would not recommend. Some departments are better than others so that is a plus. 

What is the most stressful part about working at the company?
Depends on which department you are in. Some departments are not stressful but they are toxic. Other departments are stressful in that you work till you are done for the day so you don’t have a set time off. 

What is the work environment and culture like at the company?
Toxic, gaslighting. The air quality is also bad in the lab and OSHA fined them and they are “working “ on it. 

What is a typical day like for you at the company?
Go in between 7 and 8 am and get off between 5:15 and 7:00 or later. Working Saturday often and some Sundays for a couple hours

You have to work hard for promotions within the company, but if you put in the hours to gain experience, professionally network a little bit, and stay persistent it is possible. I felt like I was properly trained 90% of the time, but there were moments when I was just thrown into tasks and had to learn things the hard way. I have worked in a few departments here and have noticed that a lot of the previous reviews are correct when it comes to bullying or favoritism. Luckily the department I am in now is way healthier and lower stress, but I am sad to see that things have not changed in other departments throughout the years. The only con in my opinion is that the skill and time needed for the work deserves a slightly higher pay rate in comparison to similar job positions at other companies. All in all though, I am happy here.

Intense focus on upper management and the rest of us are peons. The upper echelon of the company is reaping the benefits while the rest are poorly compensated. HR leadership is quite the opposite of what it should be. HR is aggressive and entitled, not concerned with real, important, serious issues. This company expects you to die for them, but you will probably not be able to afford a proper burial. The benefits package is not good either. IT department has a very poor and arrogant attitude, as does most of management. Work environments are not conducive to innovative, new ideas and again, upper management will most likely mock you or belittle you. Mangement has zero respect for personal privacy. I'd not recommend this company. Catty, entitled, arrogant, privileged people are in power here.

My experience at LabConnect was disappointing. I received minimal training and was often given conflicting information by those training me. They showed little interest in answering my questions and frequently told me to sit and wait because there was "nothing for me to learn." I don't see why that would be the case, especially during my first week when I was told to expect training. It honestly felt like pulling teeth to get anyone to actually teach me anything, which is baffling to me. I can't speak to the other departments, but while I was there the behavior of the other employees was a bit standoffish. To put it plainly, I did not feel welcome. The general impression I got was that, though upper management checked in on the department often, they were more or less content to allow it to manage itself as long as everything was moving efficiently.

Management doesn't listen to the input from their employees.  The product/service they are providing is important and high quality, but there needs to be a lot of improvement in management to go along with that for employees to feel they are valued and respected.

I was at LabConnect six years and three months.The experiences there for the most part were good. The last year and a half made a 360 degree turn for me. New management are assigned to certain departments and all of a sudden, my job performance is questionable.She was the only one that complained about me. No local upper management to go to. Not all people are treated the same. I bothered no one, kept to myself, did as I was told. I did not gossip. I started no trouble.The Mother company doesn't always know the truth of what happens in their smaller companies.There is no descent upper local management to help you. I had no intentions of leaving.

Onboarding as a new hire outside of the standard HR training learning portal, was not documented which left little to no leadership training / development as a new hire in the department.  Their fluid and rapidly 'growing' global footprint and operational change management was siloed, lacked any agile strategy or consideration to cross-functional impact or quality of product.  The department culture was very guarded, played favoritism and cliques, similar to grade school mentality.  The core team were the best part of the job, quickly bonding to support one another in spite of the antiquated tools used for day-to-day expectations. Overall, setting up associates for success was poor. 

I understand the review summary can be a broad assumption.

However, I previously worked at LabConnect as a temporary worker with the guaranteed expectation that I would be hired as a full-time employee after 90-days. Sadly, and this seems to be a reoccurring theme within the company, there was miscommunication between the temp agency and the company's management.

YOU WILL NOT BE HIRED WITHIN 90-DAYS. IT MAY BE UP TO A YEAR AND EVEN THEN THEY'LL OVERLOOK YOUR HARD WORK.

This company's managers like to suck you dry for all your worth without any promotional opportunities. Besides, even if you address the hiring process to them directly, you'll most likely be fired.

Only work here if you want temporary employment and a high-stress work environment.

There is no Leadership in the ISS department. Some of the most unprofessional and classless people I have ever encountered in my work experience! There is no training standard in ISS whatsoever- I was just told as a Supervisor “if you can just figure it out in your own, your labeled as a strong employee !” Great company but no leadership in ISS department! 

Top Job Titles	Average Salary
Project manager 4 salaries reported	$84,900 per year
Senior project manager 3 salaries reported	$106,000 per year
Project coordinator 4 salaries reported	$19.50 per hour
Clinical specialist 7 salaries reported	$22.36 per hour
Director 4 salaries reported	$142,500 per year

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