sales supervisor

sales associate

retail sales associate

assistant manager

seasonal associate

Lacoste

This is a fantastic brand with a great history that makes you proud to work for them. The compensation is good, the benefits are great and the people you work with on a daily basis are amazing. Higher up management and HR has a huge turnover and everyone seems very unhappy, there is minimal work life balance and a lack of communication between corporate and those that are store level. There is a lack of product distribution which makes the job of making money difficult when the right tools are not provided for you to run the business. The planning, buying team is still "learning" though this company has been around since 1933 and still figuring out how to purchase the right products correctly is a bit mind boggling, you would think they would have it together by now. Hours are cut more and more every year so the teams are smaller and more work is placed on those at store level to take on more. Loyalty is expected to higher up management but they are quick to replace you if you have a voice outside of the mindless drones they expect youth be. This company used to be family oriented and care for the people, as people work for people. It seems this is no longer the case, corporate expects you to just "yes them to death " and put on a fake it til you make it act to keep them happy. If you are realistic and honest then you must beware. With many store closures and high turnover in management you are always worried of them replacing you so easily. To them, everyone is easily replaceable but not always by good workers, or workers that even care, just there to collect a paycheck. This company is great if you are only looking for a certain job title and look good on a resume but should be temporary, you will not grow much with this company.

A typical day at work in a management position includes a balance of running the business and driving sales by encouraging sales associates to provide great customer service and add on as many products as possible  to each individual sale. As a sales manager, I was expected to keep the store organized (sales floor and stock room), monitor hours and budget payroll to keep costs at or below mandated standards. Also, another large aspect was monitoring the daily tasks of each employee and providing constructive feedback. 
   Upper management is very involved however, a lot of decisions are made at store level. There are many conference calls and emails going back and forth at all times. The hardest part of the job is their marketing tactics. The home office would send lists of up to 500 items with just simply a sku number and we would be allotted a short amount  time to have them accomplished. Upon completion they again would send another long list of price adjustments or instruct us to remark them the price they were before. I found this to be extremely frustrating because some of the prices would only go up and down by a $1.00 but we still had to hunt them throughout the store, doing double the work. 
   The most enjoyable part about the job is getting to know all the employee's personalities and learning how to manage effectively and providing good customer service by helping customers feel great about the way they look in the clothing.

The pay is higher than most retail stores, and the team I worked with was great. However, you have to put up with poor upper management and terrible processes. Lacoste is very old fashioned and a decade behind other stores in the way they do things. They definitely do things the long, complicated way so if you work here expect a lot of busy work that is completely unnecessary.  

Management also never seems to know what they're doing (like when they told me I would get time and a half for July 4th and then THE DAY OF told me that I didn't) and only give you the schedule two days in advance for the next week. They also try to make you feel guilty for requesting time off, like this job is supposed to be more important than anything else in your life. 

The District Manager refused to let us hire more people when we were crazy understaffed and without an SM, and our ASM was working 50+ hours a week because of it. We had 200 boxes in the back room that we couldn't get to, and we only had a team of 4, yet they continuously asked us why we weren't making our numbers or processing boxes as if they really didn't know. 

Also, be aware that they hire based on position, NOT experience. I was making the same amount of money as someone who had no clothing retail experience, while I had 4 years. That was one of the main reasons I quit. If they don't value my experience, then they don't get it.

I would not recommend working there based on my experience.

No matter how they brand themselves, I think we can all agree that Lacoste is not fashion: it’s sports casual attire. Big difference.

The base comp was deplorable but I figured – why not – it’s a new industry to learn plus I’m in a position to be flexible with income. The person who hired me quit without another position lined up if that gives you any indication of how toxic this place is. The general consensus was that the replacement was a weak leader. It blew my mind how little this person knew about the field of human capital / organizational change. Kind of scary. When I say pay was deplorable, I mean it for employees at every level. The commission structure for retail workers is a joke. Associates could make more working at Walmart, and oftentimes they left to do just that. Most employees – corporate and retail – are smart, hardworking people which is a shame because the senior leadership team manages by instilling fear and insecurity. I witnessed a lot of unprofessional gossip and bullying. But the most concerning thing to me was the work itself. The days were long at times, but I didn’t find the work to be challenging. It wasn’t a good fit for my growth, professional development, or career aspirations. Time-consuming, procedural, transactional – Yes. Strategic, transformative, forward-thinking – No.

Working at Lacoste was a demanding job that required a great deal of effort and dedication from its employees. One of the main challenges was the need to be on your feet for extended periods, sometimes the entire day. This meant that employees had to maintain their energy levels and stay alert throughout their shifts.

In addition to this, the work also involved handling busy periods when customer traffic would increase significantly, resulting in a higher workload. These periods were commonly referred to as "rush hours," and they demanded a great deal of focus, efficiency, and patience from the employees.

Despite the challenges, the staff at Lacoste always strived to provide the best possible service to their customers. They remained calm and composed during rush hours and worked tirelessly to ensure that everyone was attended to promptly. Even during the busiest times, the employees maintained a friendly and helpful demeanor, making sure that every customer felt valued and appreciated.

Overall, working at Lacoste was a challenging yet rewarding experience. The employees learned to work under pressure, developed strong customer service skills, and formed lasting relationships with their colleagues and customers alike.

I dedicated a lot of time and energy to this company. I loved the brand, the product and the history. I engaged with customers and appreciated their business. Unfortunately, there is little opportunity of growth. They don't value their employees and stick to a "If you are not content leave, no one is forcing you to stay here". There is poor training and extremely high expectations. Very poor communication between corporate and retail stores. I learned a lot about digging for answers and finding my own solutions. I bonded well with the customer service rep and operations manager to solve problems. The staff at my location was fantastic! We had an amazing Store Manager with experience with the company who unfortunately got blindsided and pushed out of her position. I believe in good training and communication to turn your employees into role models for future new employees. Lacoste unfortunately did not invest any energy on talent. Great brand, bad upper management.

Lacoste is definitely a stepping stone if you would like to really advance in the retail field as a manager. You'll become well developed in multiple areas of management within this company.A basic work day here can either go really slow or really fast depending on the task at hand. Here, you will learn how to balance your time between multi-tasking and selling. The sales floor is a fun environment because the morale is very high because it's commission base, so the floor can become very competitive, which in a sense will motivate you to sale. The best part about this job is the customers. You get to meet so many people and network on a daily basis. You can create regular shoppers who eventually become friends. The hardest part of the job is getting everything done. Lacoste is famous for throwing multiple task on stores at once and not providing additional hours to handle the task in a reasonable amount of time. This causes you to overwork yourself because deadlines have to be met with no exceptions or excuses. 

*After I get into the office I make sure all the show rooms are up to standard, especially if we had late meetings the day before. 
I check out all the product placement and correspond with the visual team, retail team, wholesale team & PR team on their needs. 
I also work with the interns and freelancers in setting the tone for the day/week/month.
*I have learned a lot over the last year, one of my big take aways is how to effectively run showroom.
*I touch base with my managers (directors of retail and wholesale) on future calendar and present needs.
*My co-workers are great and we work well together and help each other be better and to shine at our jobs.
*The most challenging part of the job could be working with many departments but I have formed meaningful relationships with all of them which makes work fun, even the difficult times.
*The best part of the job will be actualy coming to work everyday, it also helps that we get great perks

I worked for Lacoste for a total of 3 years and it was the worst experience hands down. They do not give raises, their criteria for it makes it impossible unless your manager lies somehow. Not only will they never give you a raise they constantly expect you to bend over backwards for the company and store and then guilt trip you if you don’t. Coming back from the pandemic I was harassed by my store manager and district manager about not being able to open my availability because I have a child. This is an extremely stressful store to work for, corporate has almost no involvement UNLESS the store isn’t doing as well as they want and then they will constantly be bothering you while offering no solutions to your understaffed store that doesn’t get enough hours given to in the first place. If you’re going to work retail at the outlet mall, chose any other store. 

A company full of unprofessional people. Fed me lies. Applied for a stock supervisor position and told me they no longer carry that position in the company. So I applied for something and ended up with nothing. Told me I will get keys and get trained, never got trained took my expiernce from a previous company and still didn’t get my keys. Also I asked for a transfer and they told me no, and then the manager left. And they brushed me off their shoulders. Most of the time I would have to be on the floor making big sales and not get anything out of it as well. They sold me lies and dreams. Now that I left the position that I originally applied for (they told that the position isn’t in the company anymore) is back in the company ? I think that is so funny. I loved the sales associates to death but the poor management caused people to leave with no hesitation, like me :).

Top Job Titles	Average Salary
Sales supervisor 32 salaries reported	$18.84 per hour
Sales associate 20 salaries reported	$16.56 per hour
Retail sales associate 1 salary reported	$20.50 per hour
Assistant manager 2 salaries reported	$21.92 per hour
Seasonal associate 9 salaries reported	$15.01 per hour

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