Lakeshore Bone & Joint Institute

This is the first company that I have worked for where I have been more knowledgeable than my immediate supervisors. They lack understanding in crucial areas, therefore they are of no help when it comes to training or clarifying things. Some employees are jaded and barely willing to do all of their responsibilities, let alone any extra to help out. The patients suffer for this indifference and lack of urgency. The administration is frantically trying to solve major organizational and procedural issues. Positions are switched or eliminated at the drop of a hat. Each plan leaves any efficient staff more and more disillusioned. It is baffling why so many administrative leaders are needed, when many of them do not seem to improve upon anything. Some are overextended while some never even leave their offices. Accomplished and esteemed providers are being represented by impractical, excessive, and VERY unorganized administration and office staff.

The employees seemed to be under a tremendous amount of 
stress.  They were the most unfriendly people I have ever spent my day with.  We were actually told to keep down the chit chat.  I was shocked considering I felt like I was working in a morgue.  I was there 2 days when I asked for help with my computer.  I was directed to this young woman by a coworker in my department who said she was an IT person.  This young woman responded to my request by screaming at me that she wasn't IT any longer, I needed to find the IT guy  and not to bother her again with my computer problems.  When I found my way to the computer guy, he blew me off.  By my 2nd week there, I was sending out resumes.  My boss seemed to be
holding back on my training and then gave me my coworkers client list causing a rift between my coworker and myself.  It was always something.

The morale of the company is struggling due to the new management who has been brought in. This is also a physician owned company and there is a lack of communication between management and the physician owners which has caused a variety of problems. You can have the best management team in the world, but with lack of support you will get no where. I worked with a phenomenal team of managers (who have all left now) who I had constant support from, but we were never able to make changes/move initiatives forward that were best for employees because there was no support from physicians because a penny is better in their pocket than given back to the employees (rate, benefits, sufficient staffing, etc.).

This company is a mess and they only care about the profit. There is 0 training you’re thrown to the wolves immediately, you are pushed to the brink everyday to reach goals that don’t get you anywhere, the CEO and the CFO are not supportive. The supervisors, management, and directors are stretched thin and not allowed to do anything so their attitude and burnt out trickles down. The pay is decent nothing fancy but absolutely not worth the immense stress this company puts you under. I wish I would’ve read previous reviews and taken them seriously. Most positions are a revolving door and that speaks for itself. 

Physicians at LBJI were phenomenal. 
Business as a whole was great. 
Office managers however were highly unprofessional and allowed certain staff members to conduct themselves in extremely unprofessional manner.  
No rules here at all, absolute anything goes here. 
Hired to work full-time 40 hours per week but most weeks was lucky to get 20 hours per week. 
Always understaffed due to constant staff call-offs. 
At LBJI you will get experience but not enough pay or hours and management will talk down to you all the time. 
Most coworkers are nice and easy to get along with. 
CEO and HR director were absolutely useless. 

Getting FIRED for standing up for myself on multiple occasions has been the best thing that has ever happened to me.“Director” of Revenue is extremely unprofessional, ill intended, and vindictive making the environment unreasonably toxic. Being so young in such environment is detrimental, and is meant to break you. Coding is and will never be hybrid no matter what you are told, average pay id say $20. You’re worked like a dog and get little compensation for it. No one is your friend, truly ashamed of most of the people I was around daily. You can do better for yourself, just keep looking but do not look here. Theres no future for you here. 

If you arrive at work on time every day, have few to no call offs, learn something new within your job description, offer new ideas and work well with co-workers, patients and doctors there is an opportunity for advancement. It is enjoyable to work with different clinics and facilities each day, but it can be stressful due to the amount of detail that you need to remember. The medical field is very interesting, there is a lot to learn and it is always changing and growing. I enjoy working with the teams here and each day is challenging which makes the work interesting..

I joined Lakeshore Bone & Joint after five years at another company and multiple interviews, but unfortunately the experience was disappointing.

There was a clear lack of structure and leadership, with frequent executive turnover and little direction. Communication and support were minimal, and concerns raised were not effectively addressed. Overall, the environment felt disorganized and negative, with no clear plan for improvement.

I would not recommend this company as a stable or supportive workplace.

I could genuinely keep going however I’ll keep it professional. 

Be prepared for little to no training, basically learn as you go and the rules always change (from insurance companies). A lot of employees walk on egg shells in fear of being let go. Management is usually not around to answer questions, but the new supervisor was very knowledgeable. If you need a consistent schedule, this will be a good stepping stone. Otherwise, there are undefined goals and those goals are changing without notice. There is no room for advancement, unless you want a lateral move. Compensation for outstanding work is null.

This is a job about appearances. It looks wonderful from the outside and once you are in there is something truly dark about it. The pay is low, the job (depending on position) is boring. You can not move up or advance in this company. They automatically treat you as though you will leave in less than a year. It is no wonder employee didn't want to stay.  There is no stability. You can be switched jobs in an instant without any training. Their payments for insurance will rob you blind and then you have a high deductible on top of it.

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