community manager

maintenance technician

renovator

leasing specialist

technician

Lakeshore Management, Inc.

I was recently let go for messing up my hours on my time sheet. It clearly states by signing it every 2 weeks upon turning it in you acknowledge it to be correct. Problem is they want it weekly, so after half the payroll period an office assistant entered my time and they fired me for it cause it was not correct. Every thing is handled over the phone or via email or conference calls. Your park managers have no authority to approve anything to be taken care of they have to get approval from above which takes weeks on end. They pay nothing! I worked there for 5 months started at 12.50 hours. I actually heard an upper manager say they ain't paying no one more to cut grass. Problem is you don't just cut grass, you plow, you repair inventory homes doing electrical and plumbing, fixing furnaces or hot water heaters. Crawling under homes to repair water lines or winterize them. (Its mobile homes) Cutting down full blown trees, rebuilding storm drain inlets or cleaning them out.This company is led by a bunch of  women. I suggest anyone think twice before applying or working for them. I even went to put my check on exempt status and they argued with me telling me I can't and called the IRS to verify if I could. They told me I was not a pastor. They tell us to order what we need out of a maintenance USA catalog to complete work orders, we put in our orders and then they cancel them saying that's to much. Insurance benefits are a joke I am single with children their cheapest is 135.00 per pay period, and if you need ER it is a 400.00 co pay. Yeah right making 12.50 hour???? I and my co-worker had to bring in our own equipment to work with because they won't supply the tools you need and yet they tell you not to use your own. I will give another example. In September upper management came to Arbor vista in MN. They have crumbling storm drains, Electric pedestals with trees engulfing them, fire hydrants that don't work ........... you know what these women were concerned with, CRAB GRASS!  Crab grass. They said we need to spray these weeds we'll get you some backpack sprayers, that was mid September and it's a good thing we got them so fast. We have snow on the ground temps are at zero and we got them 11/13/2014. I had one electric pedestal that needed parts (that's where the meter is) I told them they need an electrician who has the parts and can shut power down at the transformer to repair, the wires were burning. The home owners have only half power. A week later they finally call someone. One other home owner has this same problem and her pedestal needs to be replaced she still sits and waits she has only had half power for months. I may sound like a disgruntle ex employee, I'm not!!!!!! I am just making sure no one else takes a job with this worthless company. I worked there for 5 months, started with one manager who was employed about 3 months prior to my hiring, they fired her. they hired a new manager who quickly quit in a matter of less than 2 months now they are looking for number 3..... in my short time there............ It's a pathetic place to work for go to McDonald's or something, shoveling dog feces would be better! I rated them at one star, I would choose less if it let me!.......................................... would not let me post all my cons, here they are :Low wages, No materials, No tools, they want you to travel all the time, On call every other week with no compensation. High medical plans. Clueless management. Mountains of paperwork.

For being somebody who was given a unique opportunity to work in a field I had yet to have major experience with, I was one of the lucky ones. This company gets a bad rep: lofty managers, uncertain leadership, and a lot of headstrong attitudes. I get it, there are some egos to check. However, what we have here is just a company evolving, progressing, and streamlining forward well into the successful future. This company has given me unprecedented access into a world I had no clue about, a world that is rather hard to get a grasp on- however with the help of understanding managers, friendly coworkers, and often goofy employees I have found myself a little comfortable home to where I can work with a full understanding of the ins and outs of the business. Let's not get overly romantic though- work is work. They want work to get done and they will get work done, however such is the philosophy for virtually every large and successful company. What I appreciate about the latter is that they want the work done, and correct but they don't mind how you get it done as long as you get it done. Freedom is what pushes this company and separates them from the rest. This company is not riddled with monsters, this company is not filled with publicly humiliating sadists. This company is growing, and just like every growing individual, there are growing pains. There were some kinks in the fabric in the past but it is apparent to see ( and you can see for yourself) that the kinks are being justly ironed out.

If you want to work in an atmosphere with mentally-unstable upper management (You know who you are) and have your job threatened on a weekly basis then by all means, come work for this company.  There is very poor communication when it comes to directives from corporate so be prepared to read minds.

They have no appreciation for their employees and the rate of turnover is obscene which means that your property will always be under-staffed because recruiting is a joke.  They purposely take a long time to fill a position in order to try and save payroll money.  They work the on-site staff to death and right when you are about to quit, the magically hire you another staff member.  Even if you are short-staffed, you will get yelled at by upper management because you can't do the job of three men.

Corporate visitors will also say horrible things about you and your work in an open forum meeting so you should really question what they say about you behind closed doors.  Really, really horrible people run this company, Don't let the initial smiles fool you.

I lasted five months before I walked out.  Best decision ever to go crawling back and beg for my old employer to give me my job back.

Lakeshore is a terrible company to work for, as they are a privately owned company they don't feel as if they have to be ethical in any aspect of business.  They will change your pay and housing at the drop of a hat and do not offer support for anyone.  They have favorites and pick and chose who they want to listen to and support.  The HR department does not keep anything confidential nor do they help when you have a true issue.  As a community manager you are on call 24/7, receive NO support from anyone other than your sister properties.  You are expected to respond to everything and work while you are on maternity leave.  We are always understaffed and they don't have any urgency to fix that problem.  They want to focus on workplace culture so they send out employee engagement surveys, when a district drops more than 18 points on a review they don't care, they brush past it and move on.  They hold only certain people accountable but not everyone.  Double standards are their standard.  The only thing that is somewhat enjoyable are the residents who, when they aren't screaming at you because of a policy out of your control, are mainly friendly and you can create good relationships with them.  This company will probably ruin your life if you decide to work for them.

I started working for this company under the belief that there was room for growth potential and a way to earn money. I have prior experience in this field before I begin working at Lakeshore. The upper management has established a Dream Team from all walks of life and all they seem to have done is dig a deeper hole. The maintenance technicians are overworked and underpaid and expected to work miracles when given nothing. The property managers are overworked underpaid and disrespected when the upper management from the regional managers all the way up tell them to do one thing and then 5 minutes later expect them to be doing something different. I honestly believe the owner of this company has no idea what is truly going on. The pay is extremely bad the benefits are poor and you get no time off. They Proclaim you get bonuses but then you have to jump through tons of Hoops to get them. If you do happen to get commission it takes forever if at all to get your commission. This job is a hazard to anyone's health run as far away from you can and don't believe the lies. Their recruiter Robin seems to be sweet at first but she will lie to your face. As Nike said just do it... just run!

Overall I enjoyed turning around the properties I had especially since they were +55 communities. However upper management has their key favorites and they cater to certain managers and employees. Apparently if others did something wrong that was actually illegal in some cases-upper management didn't really seem to care. However when I did something by a mistake that I was never told not to in training I was fired. I truly believe that this company under-pays. Its not normal to be in charge of almost 400 units and get paid only 33,000. What other property management company pays that little. By the way plan on working about 60-70 hrs. a week just to keep the property running. My property was the biggest in the sarasota/bradenton/venice area however I received the least amount of office hours. Then they got upset I wasn't completing tasks fast enough. Well if corporate took the time to walk into the office and see what the paperwork is like(fixing past manager's mistakes) they would believe the headaches of the job. They will expect you to take on the load of a maintenance technician if you are shortstaffed and then fire you for helping them out.

Policies are based off the owners lack of trust which creates numerous issues for employees. One example is the inability to fill job openings in a timely manner causing hard working employees to cover communities or regions for over a year. Executive leaders have an excessive amount of weekly meetings that produce nothing with little to no follow up and finalized decisions. None of the executives have proper modern leadership views. The are managers not leaders. Words like leadership, empowerment, trust, development are never used! There is no focus on developing employees instead there are reports after reports to just try and control/micromanage. HR has little to almost no involvement with vetting applicants for hiring beyond emailing resumes/applications to the hiring manager. The system and process for completing annual reviews and meter increases is so poor that there are constantly employees owed raises and feedback. It’s sad because it could be so much more. The only good side to Lakeshore; the field is amazing. 

Upper management drops like flies after a year and 1/2 to 2 years, some don't even last a month.  They rarely promote from within unless you are something like a director's assistant.  New regionals are pushing long time loyal managers out the door to bring in their friends to fill their spots.  They make policies and then force them when they want to or let special people slide for the same thing.  VP has built a wall around her however many immediate people have quit under her wing.  They try to play like the nice guys with their residents but are slow to fix anything and the rent is jacked up every year.  Even though you have vacation time it takes weeks sometimes over a month and many emails and conversations to get it approved.  No manager housing provided.  In conclusion, this position is very frustrating because of the major turnover from above and the lack of promotion opportunities and dealing with upper management with no experience other than they had the title regional from some other industry on their resume.  

Every day is a new venture. I love my job! Working for Lakeshore has been moving in a positive direction since I started. If you complete tasks as they come up, the day will not be stressful, but if you are not wanting to do your job and are lazy then this is not the environment for you. You have to complete items as they arise, if tasks build up and if residents concerns are not addressed  in a timely manor, then the work will roll to the next day compiling more unnecessary stress on you. Do your job and know what you are talking about. I have been here for almost 4-years and have seen a lot of GREAT changes with the new culture! Remember everyone has a job to do and with any job, if you look the other way, then all your tasks will build up and then you will never get your office or community back in line. You are here to run an asset. I say this to my MT's all the time-"If you see a weed stop and pull it, if you see trash stop and pick it up!" So same applies to us-If a resident calls with a concern-respond, if a report is due-do it. So it is all in the way you run your business.

I started with the hope and ambition to make a community a great place for the amazing residents there. At first, my immediate team, onsite managers and other maintenance staff, was great. I have never gotten along with a group so well. But it ended up being too much for almost all of them. Several have quit due to the passive abuse from upper management. They only say that they appreciate us, but they don’t act like it. They refuse to get us the equipment to do our job and then they get mad at us for not getting things done. I wish the company wasn’t really like this, but it is and they’re ok with it. We had one manager that quit after just 2 months, they knew what was happening. This particular community that I’m at has gone through so many employees, it is a big community and may have higher standards but still it’s owned by the same company as any smaller community so I don’t understand why we go through so many employees. I just want the residents here to have a nicer environment but money is and always will be an issue. 


Top Job Titles	Average Salary
Community manager 143 salaries reported	$19.13 per hour
Maintenance technician 181 salaries reported	$19.58 per hour
Renovator 37 salaries reported	$23.24 per hour
Leasing specialist 38 salaries reported	$74,158 per year
Technician 90 salaries reported	$20.17 per hour

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