sales assistant

porter

receptionist

lube technician

direct support professional

Landmark Ford

My experience at this company was challenging due to a high-stress work environment and inconsistent training. Processes and expectations changed frequently, which made it difficult for staff to stay aligned. Communication between management and employees often seemed unclear, and concerns raised by staff were not always addressed in a supportive or constructive way.

Turnover also appeared to be high, with employees often being let go rather than provided with additional guidance or support. While the company’s job postings emphasize a caring, supportive culture, my personal experience did not fully reflect that message.

Overall, the environment felt mentally and emotionally demanding, and I believe improvements in training, communication, and employee support would greatly benefit both staff and the organization.


Landmark Ford offered a schedule that supported my personal life. Very little on the job training before the sink or swim trial. Even though I excelled in my position, I received no support, respect, or compliments on a job well done. This also resulted in no raise during my 2 years with the company. Managers would tell you what you wanted to hear and then blow you off until the subject was presented again. Very unorganized and unprofessional work environment. No appreciation to their employees, resulting in a high turnover. 

All the work is unorganized. Appointments are stacked on appointments with warranty work that pays 1/3 the amount of regular pay mixed in as well. They have no tech support to fix the computer systems. The systems don’t work and won’t let you log on even after resetting your password. All time wasting problems that prevent techs from making time on jobs. No one will ever change any of the problems, I have been trying to get them to change for 20 years. I have found a way to change the culture after 20 years, I just left and moved on. Good luck to anyone that wants to work for Landmark Ford.

What is the best part of working at the company?
Family owned and they truly care about their employees and pay them well! 

What is the most stressful part about working at the company?
Work load can be a lot, but really that’s it!

What is the work environment and culture like at the company?
Feels like family really. It felt generally positive and encouraging from what I can remember. 

What is a typical day like for you at the company?
Pretty mundane, but fun and adventurous being that I ran the Gold Team and we were always getting to do fun upgrades!

A typical day at work was very fast passed and stressful. You had to read the part number very fast and get all the parts on the ticket quickly and give it to the right people. If you got it wrong you were either talked to or you get dirty looks. The hardest part of the jobs, besides some of the co-workers that were trying to get me fired, was the heat. I was in the warehouse for the summer and one of the co-workers kept trying to steal all the fans for herself, thankfully she is gone now. The most enjoyable part was working meeting a couple of new friends that I got to work with (:

Management is the absolute worst. 
No organization 
No training 
No feedback 
They say you're treated like family. That's only true if your family is toxic. I knew it was bad when I was in it.... But realized more in hind sight just how bad it was after I was gone. 

Worked here a few years, some cool coworkers along with nice managers. Salesman on the other hand treated workers like garbage. Snapping fingers, talking down. Only met one Salesman that was nice. Owner is an old guy who's very rude driving around in a golf cart bossing everyone around.
Note only reason i gave it 2 stars instead of one is because most people who i worked with were awesome people.

Being a lot attendant was fun as we had the opportunity to drive the new vehicles and stage them in the lot for customers. We also had the opportunity to deliver new vehicles to customers for government contracts. With the right people you can have a great time. Management is not over demanding, and the job is not extremely physical. There is a lot of walking involved, but it was never that bad. I enjoyed my time.

Drivers are left alone to manage routes, based on incoming orders.  Drivers help each other balance loads.  Drivers are not tracked or micromanaged.  Communication from management is poor.  Very little positive feedback.  No regular evaluations.

Landmark is a great place to work. Most of the people here have been at the dealership for a long time, and are very inviting to new staff members. I have been here for almost 2 years now, and they welcomed me right in from day 1. 

Top Job Titles	Average Salary
Sales assistant 6 salaries reported	$46,000 per year
Porter 4 salaries reported	$18.25 per hour
Receptionist 2 salaries reported	$19.00 per hour
Lube technician 2 salaries reported	$19.50 per hour
Direct support professional 2 salaries reported	$18.50 per hour

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