team member

presser

customer service representative

store manager

front desk agent

Lapels Dry Cleaning

What is the best part of working at the company?
We have a great team & EVERYONE does his or her part of the job. It takes a team  & I choose some wonderful workers. We help each other like a family would do. They matter! 

What is the most stressful part about working at the company?
Perhaps the crazy flow that you can never tell when it’s going to hit but I have found that good communication with customers let’s them know we are working just as hard on your items as we do everyone else’s items & that shows trust

What is the work environment and culture like at the company?
We all stay pretty busy but I find that clean people clean the office just as well as they apply the efforts to clean your garments, even rush items & it happens. Example
Is we get lots of wedding dresses that need tea deep cleaning cuz a wedding took place outside in the mountains. Sounds so romantic & it is but then we get the dress that’s all dirty or perhaps some damage & we restore the gown to as close to original as possible for each bride to be

What is a typical day like for you at the company?
Police uniforms are priority as all officers protect us all so we focus on details. Then general items, men’s suits, comforters, blankets, down, sleeping bags, drapes, rugs or runners, table cloths. We even clean the priests gown for church services

I was just recently let go because I was super sick, I let management know. The manager compared me and then let me go because I communicated, before work started, that I wasn’t feeling okay. If you are going to go for the Store Leadership position please be advised that they are expecting you to never call off, I mean never. It doesn’t matter what it’s for. Because the GM will weigh heavily on your shoulders. Do not accept the pay rate given because it does not equate to the responsibility expected, not communicated, of you. The GM is very nice! Don’t get me wrong he is a very nice man. But, this does not excuse the lack of transparency and the lack of communication. The store leader position is actually a manager position! The wage listed $16-$17 does not represent what is expected after you are hired on. If you want job security you will find it here. If you are wanting nice coworkers you will find it here. If you are wanting something that is laid back you will find it here. But again $1-$2 dollar difference in comparison to a counter clerk as a manager is not okay. 

A Typical day at work is medium to high volume of activity. I learned about the dry cleaning process. My co-worker is a delight to work with and is very mindful of my personal and professional needs. 
The hardest part of the job is the inflexible work schedule. Due to a small staff, it is very hard to get time covered and hard of you are sick. My favorite part of the job is meeting new people, and during down time (if any), I am able to work on my education, or walk outside and establish new relationships with other people in our shopping center.

Hostile work environment due to ownership. Owners insist that you lie to customers and then belittle you when you have qualms about it. The pay is very low, and even worse is that they figured out how to manipulate their employees into accepting a cut in pay anytime they hit overtime, blaming money issues in order to make you feel bad for them even though the owners are well off. One of the owners is very rude, yells at and talks down to employees, and calls every female employee "girl" even when they are older women.

I worked at Lapel Cleaner and would not recommend it to anyone. The pay is lower than what’s advertised, and they don’t honor what’s posted. The workload is inconsistent—sometimes there’s nothing to do, and other times it’s overwhelming with no support. The manager is rarely around when you need help, and you're expected to please every customer perfectly or get talked down to. There's no room for growth; it’s a dead-end job with zero respect for employees. Avoid working here.

Lapels dry cleaning is a very flexible place to work I recommend. It was flexible around my school hours. But they wouldnt give me enough hours. So they let me go because or other peoples frequent schedules. But i loved the job. It waa great and easy. Taught me well to detail on computers.

Time was well spent. Never seemed to get bored. Always had someone pulling up to slidedoor or coming into store for either pick-up orders or drop offs. Never really had my problems with computers our machinery.

What is the best part of working at the company?
The ownership. They were the best

What is the most stressful part about working at the company?
Employees calling off. Seemed every Monday someone called off. 

What is the work environment and culture like at the company?
It's a great environment. Employees got along great. 

What is a typical day like for you at the company?
I was the GM so I had to take care of alot.

Helped open the store the the manager at the time had 0 experience in dry cleaning and was not organizes and made it diffuicult for everyone to perform.

when i worked at lapels i loved my co-workers in the back. they were always loving, understanding and always helpful. the work days did get crazy and stressful. but mrs kim and lashonda made it all worth it. i would go back to work there just because the money was descent and the co-workers.

Top Job Titles	Average Salary
Team member 42 salaries reported	$13.25 per hour
Presser 29 salaries reported	$14.47 per hour
Customer service representative 17 salaries reported	$13.44 per hour
Store manager 15 salaries reported	$16.60 per hour
Front desk agent 18 salaries reported	$14.50 per hour

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