Launch Credit Union

Management isn't the most responsive.  They tend to be reactive rather than proactive.  The communication, adherence, and discipline is rather lack luster (day to day the "guidelines" change drastically).  While the benefits are good the adherence to policy and promoting from within (advancement as well) isn't even on the map.

The breaks don't exist and the incentives (pay) only apply to a select few (isn't equal).  One of the hardest parts of the job revolves around the lack of communication and knowing when you will be allowed out for the day.  Balance between family and work is hard for a job that should be 9-5 and easy to plan around.  What is acceptable one day is subject to change virtually every day there after (sometimes without notice).  

Advancement within the company isn't based upon what you know or how well you do your job; so much as who you know and how good you made friends with those in Senior Management.

Unfortunately, I can speak for myself. but I have work in lots of bad managed credit unions and by far This IT Dept. is the worse department with 3 dumb bells who work for an Idiot. I was one of them working for another dumb AVP. The culture there is like everywhere else you get abused and paid. Mentally I could not take it anymore. but I really loved the people I worked with not WORKED for. Typical day at work for me was getting yelled at for asking questions, and because according to the AVP i could not keep up. Hardest part of my job is understanding a vague language from the manager.
Most enjoyable moments were those meetings in which everyone had a chance to talk to each other and going to the office one week every 3 months.

I hope this helps, but your case might be a different experience of what i've gone thru with this company

After new management took over, old time employees were laid off or ran off. Very high turnover, low overall morale and very stressful. Concerns are not heard. Lack of good leadership and coaching. Advancement has nothing to do with a good of an employee you are, knowledge or experience, it has to do with how much a few individuals in management happen to like you. 
Launch is full of dedicated and tatelented individuals who are only used for their talents but otherwise treated like second class citizens. 
The unhappiness among employees is epidemic and management ignores it until they absolutely feel they have to do something and even then it's only a small token action. 
The communication is scarce and insincere. Every department is understaffed and there are more managers than workers.

I hate to say this but this is the worst job I’ve ever had. Sell sell sell and if you don’t they threaten to let you go. Their motto is “every customer, every time” and even if you know it’s a customer in no position to be taking out loans, they still want you to push credit cards, personal loans, everything else on them every single time they come in. Even if they come in daily. If you’re on lunch I suggest you leave the building because if they are busy they’ll make you come back from lunch at any time. They don’t value work/life balance at all. If you’re sick and use pto, you’ll be treated like garvage the next time you come in. I would recommend this place 0/5 if I could. Do yourself a favor and don’t work here.

The company is overall a good company to work for. They do push you to step out of your comfort zone and “sell” products to the members, and you can be written up if you don’t meet the numbers they want. It is a revolving door company, so if it’s not your kind of work then you probably won’t be there very long. The hardest part of the job is having to bite your tongue when people treat you nastily just because of where you’re working. The most enjoyable part of the job is the relationship you build with your coworkers and a few special members.

The company is great. Plenty of room for advancement if you want to move up. Some of the departments have long term employees that do not seem to want to help you. Some of the policies (towards the members, not the employees) are not as inclusive as they ought to be for a company that is focused on diversity. As with anywhere else, there are people that just enjoy abusing their power. And your annual review is weighted very heavily on your production, so employees that put out great numbers but are terrible coworkers get rewarded. While those that struggle with their numbers but are great in other ways get written up.

When you become a marketer, your dream isn't to work in the banking industry; however, Launch makes it so much fun. We have one common goal: Improve the financial well-being of our members. We strategize over ways we can do just that. It's nice to work for a company that values and trusts their employees to where they feel comfortable sharing new ideas. Different teams within the company work together to execute projects. The culture is great. We have potlucks at the office, friendly competitions during the holidays (costume parties etc.). I'm constantly learning in my position. All around, it's a great place to work.

What is the best part of working at the company?
Nothing really maybe the Benefits 

What is the most stressful part about working at the company?
The micro management. And incorrect information giving it. To perform your job correctly. 

What is the work environment and culture like at the company?
Feels like being in jail with a 30 mins lunch break. 

What is a typical day like for you at the company?
Listening to members complain on how they don’t know how to manage their money properly. Then being graded on if you told the members about our products. And if you don’t then you get written up.

What is the best part of working at the company?
I have nothing nice to say about this company 

What is the most stressful part about working at the company?
Working with the higher up and the abuse of position some of these employees have 

What is the work environment and culture like at the company?
Horrible stressful ungrateful company is not considerate 

What is a typical day like for you at the company?
I bring in revenue so working on member

Management sucked. Felt like high school but with adults felt like i got bullied everyday. I was excited about it after the interview they make it seem like everyone can move up but once i got to the branch. everyone told me you have to kiss butt to move up, they push cross selling way too much. nobody wants to sit in a line for an hour or two and have a teller ask them about a credit card. i liked the job just not the other associates. it was like high school all over again.

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