social services manager

employment specialist

director of social services

support specialist

housing navigator

Laurel-Hill-Center

Laurel Hill seems to be a place where persons of management get to live in their little Ivory Towers, and are void of exposure to what staff really deals with in terms of providing those grass roots services to the clientele we serve. Management is just looking at numbers and meeting the scales of the Fidelity and other monitoring agencies, so Laurel Hill can stay afloat and the powers that be, keep their jobs and get to sail in their kayaks and hike up in the mountains and camp on their weekends. Must be nice; then there are the little worker bees who just keep buzzing along because they have to pay their rent and keep food on the table.

Really sad that the people who are in control of "OUR" livelihood, are not concerned about how their conditional decisions and lack of empathy effect the people who do the work of going out and trying to change and affect the lives of the people they are supposed to be serving. Oh, and let's not forget the lack of training received to do the job, especially when it comes to using software used for documentation, and omg! there are not enough hours in the day, but you better get it done!

As HR Manager at Laurel Hill Center, I have the privilege of leading initiatives that shape our organizational culture and strengthen our workforce. I feel empowered to make decisions that have a meaningful impact on both employees and the organization, and I am supported by a collaborative team that values innovation and trust.

This role affords me the autonomy to design and implement strategies that go beyond traditional HR functions. I focus on cultivating relationships, fostering engagement, and creating an environment where employees feel valued and heard. By breaking the stigma that HR is only about hiring and terminations, I position HR as a strategic partner—driving leadership development, promoting equity, and supporting organizational growth.

Through these efforts, I help Laurel Hill Center maintain a positive, inclusive workplace where people thrive. My leadership ensures that HR is not just a compliance function, but a cornerstone of our mission and success.

Laurel Hill says all the right things about client-centered care but behind the scenes makes life altering decisions about client services based on opinion and personal bias. They do not accommodate client or employees' needs and supervisors have no accountability for their treatment of staff. Management changes direction every few months so it's extremely difficult to learn your job and settle into a workflow. Training is non-existent, security is limited to getting to a phone to call the head of security who may or may not answer. All of the dysfunction is directly attributable to the exec director's inability to delegate or manage effectively. They are too busy to properly oversee managers which allows for some egregious behaviors toward staff. An oversight agency should send someone in anonymously to experience the various violations happening here.

Very nice small mental health non-profit to work for. Teams of case managers, outreach workers and employment specialists. Supportive environment with weekly meetings to update each other on progress for each individual client. I learned how to gain the trust of my client's to assist them in finding community employment. Great management staff and co-workers. Intervening in a client's difficult behavior, which at times involved calling the police. Most aspects of the job were very enjoyable and rewarding!

The clients are wonderful, even the difficult ones, but the upper management is more concerned about how things "look" than how things are. Money is always short and we are regularly understaffed so there is a feeling of crisis management rather than treatment in the air. The rules/job changes often due to management not working well together. Middle management can be great or petty and mean. 

Work with the clients is wonderful and can be very satisfying. The other workers are mostly awesome and work hard. Not many slackers in this bunch.

This agency is a progressive, person-centered organization that places a high value on collaboration, and on skills that empower the clients served. It is grounded in evidence-based rehabilitation practices. 

Supervision focuses on refining practitioner skills such as active listening, redirecting and skill coaching.

The best part is watching clients make progress and achwuve goals.  Helping someone go from homeless, addicted, and depressed to housed. Sober, and proud of themselves, and getting to be apart of that process, is very rewarding.  Exploring the many resources eugene has to offer is a great transferable skill.  Everyone is personable compassionate patient non judgemental.  

What is the best part of working at the company?
Nothing not supportive not capable of running Pathways

What is the most stressful part about working at the company?
Management low pay no recognition take credit for your work

What is the work environment and culture like at the company?
Hostile as can be people quoting a lot

What is a typical day like for you at the company?
Stressful depressing sad clients complaint

If you can cope with disorganized programming Toxic Office Environments
No regular Clinical Supervision 
Poor HR Support and unethical policy for whistle blowers I encourage you to apply. Clients are disrespected. 
Staff are overwhelmed by case loads and programs are implemented before they are properly staffed and before policy and procedures are properly put into place.

placeplace

I’ve already said I get frustrated with administration always changing plans and policies and sending out emails constantly revising things they just sent out an hour ago. Tit makes then seem unorganized and like they don’t communicate with each other or with us effectively.

Top Job Titles	Average Salary
Social services manager 1 salary reported	$28.50 per hour
Employment specialist 2 salaries reported	$55,500 per year
Director of social services 1 salary reported	$55,500 per year
Support specialist 1 salary reported	$18.50 per hour
Housing navigator 1 salary reported	$49,500 per year

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