patient services representative

office assistant

medical receptionist

benefit specialist

Lawall Prosthetics & Orthotics

The job was beneficial to me knowing that I helped someone by taking an extra step explaining their insurance benefits to them.

A typical day entering medical coding in the system and communicating with numerous professional offices to request certificates of medical necessity, verifying coverage, requesting specific authorizations when necessary.  The job was never hard it was something enjoyed.

Amount of work actually required on a daily basis is not contingent with pay nor they provide appropriate training. Beware of nepotism and favoritism. Extremely high turnover rate due to lack of support from management. Inappropriate speech and behavior amongst coworkers, including management and clinicians in the workplace, revealing lack of professionalism. Hostile environment. If they don’t get you in office for an interview, it’s to not scare you off right away.

A typical day at work, I would input patient information in the system, ICD-10 Coding, type up CMN's etc. Learned about Prosthetics & Orthotics. Manager had not been in the position long. Workplace culture was alright just a little small. Working in the Prosthetics charts would take more time. Employees got along very well.

We start early at work but I enjoy being a morning person so I can get done earlier in the day later. Job allows me to work with my hands and help people with disabilities.  Managers work with you as you learn especially if you are new or if you want to try something new. The company has a lot of employees that have been here for over 25 years so that's says a lot about the culture. 

The work is mostly independent.  A lot of research and trying to resolve delinquent accounts.  Is is soft business to business collections.   A lot of time the department is the catch all for billing errors.   You will resolve many errors that are from other departments, including authorization and coding errors.  You will need to learn billing expectations for many insurances carriers, including Medicare and Medicaid.

Extremely toxic place to work, management is the worst, they care more about putting money in their pockets then they do about their employees. Pay rate is low, raises, if you get one, are even lower.  It may say its a 'family business' but the family is not involved in any of the decision making and will not have your back in any situation, no matter how hard you work for them. 

This company is good to gain some experience only.  Do not expect to make it a career as there is no growth.  Management is horrible, they make up their own absurd policies, the employee turnaround rate is scary and the comp is very minimal if any.  They do not offer any incentives.  The owners are great people,  they deserve a better management team.

Poorly managed family company. For this company to be family oriented, they do not hire employees who are genuine and actually want to work. They are willing to lose good employees and replace or keep  employees who do not have their vision of taking care of their patients.

Hard working environment with some lighthearted moments when dealing with specific clients. Learned how to cast molds and even details about form fitting and molding prosthetics as well as adjusting fit for arms or legs. Most enjoyable part of the job was seeing clients leave happy.

Lawall is a family company, the family is very nice as a whole . Their management will be there down fall , it is so much favortism . They expect a miracke aday , there benefit package is not good and their vacation time and days off are horrible .. staff complains daily ..

Top Job Titles	Average Salary
Patient services representative 1 salary reported	$20.00 per hour
Office assistant 1 salary reported	$17.00 per hour
Medical receptionist 1 salary reported	$17.55 per hour
Benefit specialist 1 salary reported	$20.00 per hour

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