parking attendant

customer service representative

ticket sales representative

data entry clerk

accountant

Laz-Parking

Honestly, this is one of very few places I can say I’ve worked and don't dread going into work everyday. It’s the easiest job I’ve ever had, by far! And I absolutely adore all of my co-workers. It’s very diverse, accepting and I’ve truly succeeded this past year solely due to my boss believing in me when most would’ve pushed me away a long time ago. I’ve had a rough two years, so time management and dependability have been my weaknesses, however she stuck by myself and she’ll never know how grateful I am for that. I’ve come very far in a short amount of time and it’s because of Laz that I have the support system I’ve never had. We run off events, so some weeks are 80 hour weeks, some are 6 hour weeks. It’s Russian Roulette for someone who has no other form of income. As a second job, this is the one you’d want! It’s easy, co-workers are awesome and understanding, always willing to work with you in any way they can. The main cons are; the ignorant/selfish/mean people you encounter everyday that don’t understand the term “don’t shoot the messenger”. We take your money so you can have an efficient place to park, we don’t make the rules up on pricing and such etc. We are just trying to feed our families and survive like everyone else. Next; the long hours outside in hot/rainy weather. It can be daunting, especially with no canopy or cover. Direct 100 degree weather for 12+ hours sometimes, if you have someone to work with, you both get to decide on how to break each other and when making it not so bad.  It’s the perfect job for a full-time college student or retired senior. Their longest/best employees are in their 70’s running circles around those a third of their age!! It’s inspiring for sure! I plan to stay with Laz for as long as I can… it’s a family I sure don’t want to lose anytime soon. 

I took a valet attendant position with this company to generate income for myself while seeking employment in my field. I made the decision to accept the offer of employment after reading the mission statement of the company and thought it would be a positive work experience. What I actually experienced during my brief tenure was not even remotely close to what the company mission statement set forth, i.e.,  respect, commitment to people, honesty, integrity and trust - all these values were virtually non-existant. I found the workplace culture to be cliquey, cut throat, hostile and abysmally disorganized from upper management to front line. I learned very quickly that there was no support from managers and team leads and asserting any work site safety deficiencies to managers marked you as a problematic employee. The workplace was also one of labor exploitation. I worked a site where I had to work double shifts ( 16 hours) alone with no relief for breaks during that time. After pointing this out to management and the subsequent fallout with team leads after reporting this, I was offered to work at another site, which I accepted. 
This site was a 300 space self park lot which did not have any signage or road obstacles (speed bump, pay booth island etc.) to stop/slow customers who were required to pay upon entry. The cars would drive through the service road leading to the lot entry area at a high rate of speed without regard to me standing at the front gate to accept payment. No reflective gear was ever provided for my safety. I had pointed out safety concerns to a company auditor who was conducting a site audit on my 3rd week there......once again fallout with management for speaking out about concerns and put myself in their cross hairs.
I lasted approximately 4 weeks at that site and finally came to my senses and resigned.
How does the operations director and managers for this sector manage to keep their jobs?

I worked for LAZ as a Parking Enforcement officer. Management is lazy and incompetent. They have an extremely high turnover rate.  I have seen a total of ten people quit and I have only been here for two months. Majority of the job is boring. You walk for hours around and around on the same route making sure people pay the parking meter, if they don't, you give them a ticket. People either wanna argue with you or try and get in the car and runaway. You'll get random people making derogatory comments at you.You deal with a lot disrespect from the outside world. If that doesn't bother you than this is the job for you. Sometimes that was the only interesting aspect of the job for me. You'll also get a lot of people asking you for directions. ALOT, its like you're google maps. Good luck if you don't know where your next box is because the supervisor won't help you. You have to carry a lot of equipment and that gets exhausting on an eight hour day.  You have to find a public bathroom to use as well, which can sometimes be a problem because they're often not clean. You get an hour lunch but you're not allowed to use your phone and they try to lock everything in the tablet so you can't use it either. At lunch you have to choose something close to your route. So eating out a lot can be expensive in the long run. If you wanna bring your lunch you'll have to carry it around and if its hot outside that's not a good idea. You also have to deal with the outside elements. Whether it is hot or cold. If it is too hot they will put you in groups with a driver but that is only on extremely humid days. If its a snow storm outside or rain you can take cover but they want you to do two boxes than take cover. To me this job is just asking too much for so little pay. You walk miles, and they treat you like children here or prisoners in jail. The only good thing about this job is the benefits.

I have learned a great many things from participating in varsity leadership areas. It has changed my entire point of view on and attitude toward life. Before my freshman year at serving customer, I was shy, had low self-esteem and turned away from seemingly impossible challenges. Leadership has altered all of these qualities. On the first day of the day one practice, the team warmed up with a system of dealing with the customer at work, co worker, and everyone. The kind of approaching I did to please customer and my co worker were split up during the first approach when I began. However, during the work, I noticed that I didn't run as hard as I could, nor did I try to avoid my weak side and stay open and quick learner all the times. The fact of the matter is that I really did not want to be left behind the schedule at work. I didn't want to be the one at fault if I kept moving forwards. 
Over the years, helping people with an Excellency leadership at work has taught me what it takes to succeed. From months of tough practices, I have gained a hard work ethic. From my manager, and fellow coworkers, I have learned to work well with others in a group, as it is necessary to cooperate with co workers on the in performance field as team work. Nevertheless most important, I have also gained self-confidence. If I fail, it does not matter if they tease or laugh at me; I'll just try again and does it better. I realize that it is necessary to risk failure in order to gain success.

I was stationed at 2230 Cropsey Ave. Beautiful location, easy to get to from my residence. A typical shift mainly consisted of parking returning tenants in spot that beat fit their vehicles. I learned a good bit about the importance of workplace safety and cleanliness. The most enjoyable part of the job was definitely the bond and rep i built with tenants. The hardest part however was being banned and transferred from the property due to a lack in communication from building management. I was suspended with no write ups or anything pertaining to my performance which in all cases was exceptional. The building management didn’t like how I operated the garage and with one request i was given the ultimatum of either working at a different, farther location in the city or leave the company. The accusations were minor infractions that the company can’t actually suspend you from however, upper LAZ management put the client first and allowed that discriminatory behavior to continue. Atm i do not know what im going to do but before all of that my feelings on the company were great. Decent pay, good hours and overall good service. We weren’t allowed to do overtime however that’s not my call to make. All i can say to wrap this up is that the company itself is good, the management does need to be more organized and accountable for the mistakes it makes towards its own employees. 

My experience working for LAZ Parking was very disappointing. As a Location Supervisor, I dedicated significant time and effort to keeping operations running smoothly across multiple facilities. Unfortunately, the level of support from management did not reflect the same commitment expected from employees.

Schedules that had been stable for a long time were suddenly changed with little notice or consideration for employees’ personal responsibilities. Instead of working collaboratively with staff who had proven reliability and experience, management decisions often felt abrupt and poorly communicated.

In addition, operational issues at the facilities—such as malfunctioning gates, equipment problems, and maintenance delays—were not always addressed promptly. This created unnecessary stress for supervisors who were expected to maintain high performance while lacking the proper support or resources.

While the company promotes itself as a professional parking management organization, my experience suggested a gap between that image and the way frontline supervisors and staff are treated.

Anyone considering employment here should carefully ask about scheduling stability, management communication, and overall workplace support.

Laz is a corporation that has made me turn my head sideways many times. The management is not acceptable. It was pulling teeth trying to ask the managers to replenish any necessary materials that allow their frontline employees to successfully meet shift expectations. After a year with LAZ, I expressed that I was interested in growing with the company and was told that I would be a great candidate. This was false hope. After expressing interest in growth, I was often called to cover "call outs" as well as given instruction to always keep the work area clean and stocked. I was more than willing to show my commitment so I happily agreed to help out when needed. After a month of helping out, I realized that I had no new knowledge of extra duties that would come with a lead position. I made myself available and I felt taken advantage of so, naturally, I made myself less available to my manager. I decided to stay with the company after this because of the flexibility offered in the schedule when needed as well as the people that I worked along side with. I LOVED the job because of the different conversations that I was able to have with people from all over the world.

I wasn’t there long enough to know about advancements or raises really, but at my assigned location I had the same schedule every day/week, which was awesome. I never had to work weekends or nights, but other locations definitely do and don’t always have/offer consistent scheduling. I happened to work at a business building and not a hotel or restaurant. This also meant tips were generally inconsistent and sometimes nonexistent. When making tips, I was making enough, but when tips started to become  inconsistent, I had to find a new job. 

I really loved what I did! I loved the people I worked with and customers I came in contact with. I got to drive really cool cars too! I did experience some weird interactions with customers on occasion; being a female valet I got a lot of creepy flirtation and/or sexism or questions about my ability to “handle their car”... that was annoying but I guess it comes with the territory. 

The company seemed like they had a lot of opportunity for advancement, or so they made it seem that way. Like I mentioned, I didn’t stay long enough to find out.

As someone who worked overnight shift it was common to pick up on the slack left behind by night crew. And night crew had to pick up on morning crew, so really overnight’s back hurt carrying the team. There’s always someone calling in. Idiot customers came all the time forgetting stuff in their cars when their car’s already blocks away in the garage. Customers giving attitude during peak hours of traffic, they see us working but only care about themselves.

As for management, they choose to struggle. They get rid of the courtesy shuttle which made it easier to get back to the drive because of “undisclosed reasons”. Where’s the transparency? They don’t care about your safety but they cry if you exercise your rights as a citizen to bear arms for self-defense. Too many stupid rules on how to park cars because other valet drivers felt “uncomfortable” driving trucks & big SUVs in an enclosed parking garage. Almost never around during busy times. Lack of communication as a whole amongst all managers killed any hope of a smooth shift. Managers always sucked up to the customer for their stupid requests.

There are so many unhappy employees not willing to speak up throughout this entire company, because voicing your concerns does not go far often. People only stay here for a steady income. Yes, you will be able to get your 40hrs but you will have work more hours to afford living cost in Columbus, OH. Luckily, there are always extra hours available but that's to their benefit, not ours. Managers do not have to come in, they pay you low, and you have to take more time away from your personal life to deal with hostile customers & pressured work environments. Overtime should be extra money, not the pennies you need to feed family. 
LAZ will take you to a world of overworked, underpaid, appreciated with at $.24 raise at the end of the year, with a taxable $50 bonus. The pay for cashier/parkers was almost the same for their customer services representatives wage on campus. I never heard of a call center only paying $10/hr in Columbus, especially with that type of call volume. There is a high turn overrate in this company so that should tell you plenty. Sorry, they do not pay enough for the strain this company has caused on my health, my personal life/happiness, and my coworkers.

Top Job Titles	Average Salary
Parking attendant 24 salaries reported	$13.70 per hour
Customer service representative 1 salary reported	$25,940 per year
Ticket sales representative 10 salaries reported	$18.00 per hour
Data entry clerk 10 salaries reported	$16.50 per hour
Accountant 6 salaries reported	$63,083 per year

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