registered nurse

nursing assistant

customer service representative

registered nurse - oncology

registered nurse - medical / surgical

Lee Health

My supervisor  has been making decisions without following LMH policy regarding guidelines for effective corrective action. There are set guidelines that a leader (supervisor) should follow when dealing with an employee issue. The supervisor did not objectively approach me, but instead came to me in an angry and aggressive manner every time she requested to speak to me. During my conversation with her, she would not allow me to address my side of the situation prior to determining the appropriate level of corrective action. Each time I was called into the office disciplinary papers were already written up without any discussion of the issue or giving me the opportunity to present my side of the situation.

Good communication needs to be created on the unit between all employees, and strong supervisory conflict management problem-solving people skills is necessary. Employees need to be encouraged to work out disagreements between each other before involving supervisors. The management team needs to develop skills to assist employees in resolving issues before taking every little thing to the director and making it such a big issue when it can be resolved between parties.The tactics used right now in MICU is not to bring the people involved together where resolution can take place, but to keep everyone separate which causes division and dissension between people.

There is no equality or fairness in the way people are disciplined. If the management team If the supervisor likes you, then you can get away with doing whatever you want.  If they do not like you, then you are targeted. They follow everything you do, write down everything you do wrong, write down every word or emotion you express, question other employees on the unit about you constantly, and purposefully try to put you in situations for you to fail, so they have reason to bring complaints against you. 

I am being singled out, punished, and held accountable for the very same things that others on the unit are not held accountable. 
All I request is that I am treated with respect as a human being, and some of the staff on MICU are very disrespectful to me on a continuing basis even after I have asked them to be respectful. When I feel, I am being treated unfairly, I try to discuss the issue with the person that I have the complaint with instead of running to the supervisor every time.  I do not believe that my supervisor has my best interest at heart so I cannot speak to her about anything because then she says I am a complainer and turns the situations around and attacks me.  She is not there to help, support and give me guidance. 
In conclusion I was fired . I didn't have any witness or any representation. I tried to speak with the president of lee Health System , and I couldn't . The secretary always had excuses. They abuse of their power.

Let me begin by saying that I have 14 years experience and have NEVER been in any kind of trouble at work or had films rejected by a Radiologist. I have worked all shifts, mostly nights, and this is probably the least busy and most stressful place I've ever worked. I love being a Rad Tech, and everything about it (ok, maybe not Fluoro).

On the night shift, we were understaffed during season to the point that it was a safety concern. They were in no hurry to upstaff, and there weren't many applicants. I'm guessing that is because people hear what a horrible management team is running the Radiology department. There is blatant favoritism and gossip like you wouldn't believe. It felt like junior high with a tyrant principal. If you happen to find yourself in the office, be prepared for an FBI style interrogation, and don't even think about telling your side of the story. They don't want to hear it, and even if you have done nothing wrong, it will count as a strike against you for the duration of your career there.

Nearly all of the staff did their clinical training there and have never worked anywhere else. I walked in with 14 years experience and was treated very poorly and disrespectfully by the day shift techs, who "trained" me. 

The radiologists are treated like spoiled children, and will reject images for "technique" because they refuse to window/ level them. Instead, you or another technologist will have to reprocess the image and re-send it. Even if it looks fine on your end, it could look totally different on their monitors. One radiologist in particular is known by the staff do do this to new employees, and will reject every film bearing your markers.

If you can set aside everything you know and do everything the Edison College way, no questions asked or real-world skills demonstrated, you might make it here. That is, if you can make it through your 90 day hazing period.

What is the best part of working at the company?
Benefits package is decent.  Yearly 3% raise across the board.

What is the most stressful part about working at the company?
Managers are usually hired from a regular staff position within Lee after brown nosing and doing Lee's management training.  This despite prior experience elsewhere as a manager while being paid lower than market value for those positions. 
 They  like to hire over achievers for management positions, regardless of clinical knowledge.  Beware every outpatient clinic runs different depending on the manager.  Test their clinical knowledge.  At worst expect little to no autonomy or respect.  They hire managers to micro manage for max insurance dollars period.  If have more than 2 call-outs per year regardless of cause and depending on manager expect to be on performance review.  Btw sick time and vacation time are accrued in the same bank (PTO), which is ridiculous.  You will have to work the day after holidays and work up to the day prior to a hurricane making landfall.  Seperate workshop hours are paid to attend Continued Ed.  However, funds towards the actual course are on a different fiscal calendar purposely making it tricky to obtain payment for.  Another big problem is management imposing having to see patients you already know based on experience that do not need your services.  They basically get billed for you to tell them they no longer need services.  Major reason I left!!

What is the work environment and culture like at the company?
Friendly micro management.  Friendly co-workers.   You'll notice the wanna be behavior of some peers looking to get ahead to become managers..

What is a typical day like for you at the company?
Busy continuous work, especially if your good at what you do.  Good news you'll see 1 patient at a time.

My workplace was acquired by Lee Health in January. Despite having lost the majority of our staff and having our capacity to do surgeries curtailed, I remained there working about half of my full time hours. Our facility eventually shut down when elective procedures were cancelled. When finally oriented to other Lee Health facilities, it was a disaster. I was posted at a Urology Center and after 10 minutes arrival a post op patient was under my care. Mind you I was on my own and unfamiliar with the charting etc.. When training for EPIC, we were not able to connect with computers or follow the instructor on Webex on a blurry screen. I proceeded to work at two ambulatory surgery centers where my former associates and myself were mistreated by a staff member. Then, here is the kicker, i was berated by the Director of these facilities, called passive aggressive with a victim mentality and attitude. Never in my 40 plus years of nursing was I so disrespected. I offered to walk if I was going to be subject to harassment to which she replied “we don’t do that here”. In the next couple of days I was summoned to her office again and told to resign or be terminated in 3 days. I resigned rather than face the inevitable. The hospital had decreased revenue issues and cost cutting was suspected. Eventually Florida became an epicenter and admissions increased but I was already unceremoniously jettisoned. I worked for Lee years ago in the Emergency Dept. and that also was no picnic. If you don’t mind being used and abused, try your luck there. You were warned.

Management is extremely cut throat. Training was inadequate. My job as a Medical Social Worker consists of me working alongside RNs who are in the same role but are paid substantially more. I am expected to be both a social worker but also a case manager, whereas the RNs serving as case managers are never expected to fill social work roles. There is not a single social worker in management, which is a huge issue as policies are designed for the interests and skills of nurses but not their social worker colleagues.  This role provides zero opportunity for clinical supervision for state licensure and also offers no pay raise even if you are licensed. 

My experience working with nurses on the unit has also been awful and the general work culture feels gossip-y and judgmental. I leave work crying most days feeling as if I am not good enough and that I don't belong. Again, there are zero social workers in management, so I have no support guiding me throughout this position. 

BOTTOM LINE: The company wants to hire social workers because we are cheaper to pay and can fill multiple roles (case management, crisis intervention, social work consults, discharge planning). They do not care about the social work profession. Don't fall for the nice salary they offer you. Once you're hired, there's very little room for advancement (if any??) and getting time off is extremely challenging with the demanding expectations of working in a hospital that is always understaffed. I regret accepting this role and it's impacted my ability to eat and sleep at night. I literally feel as if I'm being worked to death. 

Lee Health is one of the few companies I've worked for in the last 25 years that doesn't just pay lip service to their mission and values. Their primary concern is patient safety comes first. 
A typical day at work would depend on the day and includes many tasks. Each week on Wednesday, LEAN meeting is conducted using Webinar technology, as all UM staff are telecommuting. Monitoring staff for productivity metrics and staff audit information, and coaching for success is a large part of the job. Troubleshooting difficult accounts, collaborating with other departments, such as business office, financial counselors, Case Management, insurance Case Managers and Medical staff occurs on a daily basis. Supervisors meeting and discuss, prior to distributing changes in policies or workflow, to ensure that messages to all staff are clear and consistent. The hardest part of the job is communicating the daily changes with staff and ensuring all staff are aware, due to telecommuting. Co-workers are very good to work with and work very hard to ensure that they continue to be consistent with messages to staff. The most enjoyable part of the job is seeing the positive changes in staff when education and constructive feedback are accepted and incorporated job processes.

Current employee in a clinical role.  Management is very poor.  Our last raises were planned to be 2% for the average employee.  Despite this, management insults you with fictional performance reviews.  People who receive higher raises were done out of favoritism.  Even though they claim to be low on cash, Lee Health regularly exceeds 200 million a year at minimum.  The doctors are forced to over order test results and put out frequent referrals within Lee Health.  The open new emergency departments that can not hold you longer than 24 hours.  This means you then have to pay transportation fees after being accepted into a fake ED.  The Kids Urgent Care in Naples over charges patients intentionally and bills as an emergency room which is illegal.  I have at least 3 employees who call off once a week but are tolerated just because they work for less.  The co workers I consider reliable and dedicated are being pushed out solely for making too much money.  The administrators know nothing of the overall condition of the company and ignore frequent misdiagnoses made by healthcare providers as long as they billed for everything.  My personal experience in one of our EDs; I was refused an MRI but offered multiple times pain medication.  One of our better co workers was hospitalized in a Lee Health Hospital for three days and received a write up for it.  Why would anyone want to be associated with these people?  This is the actual culture at Lee Health.

I worked as a Program Manager within Population Health for several years and appreciated the opportunity to contribute to meaningful initiatives that supported patient outcomes and community health. The department itself was made up of talented, dedicated professionals, and I was able to gain valuable experience while growing my skills and responsibilities.

One of the strengths of the organization was the opportunity to work on impactful projects and collaborate with individuals who were passionate about improving healthcare delivery. During my time there, I was exposed to a variety of programs and initiatives that provided valuable professional development.

The hardest challenge was the frequency of organizational restructuring and leadership changes. Priorities, reporting structures, and strategic direction often shifted, making it difficult to maintain continuity and long-term planning. Communication and transparency around decisions were limited, which created confusion and uncertainty for employees.

Overall, I valued the experience and the relationships I built within my department, but the ongoing organizational changes ultimately impacted my view of the company culture and leadership.

Good health system. Horrible Nursing Residency Program for newly graduated nurses (a 2-year contract). You have to work at the same unit full time for two years. If you would like to transfer even within the Lee Health system before the end of the program, you must break the contract and pay the remaining balance: The remaining months / 24 months x $5,000. Therefore, you are also unable to transfer to other units even if you later realised that the specialty is not suitable for you. Unleast you break the contract, your application won't reach your desired unit. The HR departments will contact you for that. Moreover, you are not allowed to change from full-time to part-time within these two years. Finally, if you finished the program (completed two years of work), you won't receive any money besides a certificate congraduating you for graduating from the program.

In conclusion, nurse residents are basically paying the company for working there (to redeem ourselves). No sign-on bonus. Leave early = pay the rest of the $5,000. Finish = $0 as an award. 

If you are 100% sure that you will love the unit you choose, go ahead and work for Lee Health. It is a good company with fair compensation and benefit. 
If you are undecided about what suits you, you may try NCH (another good employer) or other health systems with only 1-year or no contact.

Since we changed CEO's, the work conditions have deteriorated.  Nurses have left, as well as good physicians.  The therapy department had to meet a "trifecta" where we touched "x" amount of people, productivity had to be at least 80%, and the amount of time spent one on one expected was over 80 percent.  This was impossible to do.  So many of us were under stress.  We were expected to be "exceptional" in the service we provided, however the amount of time expected to be with a patient did not allow us to be as detailed as we should be.  We felt rushed all the time.  This was not a pleasant environment, because as therapists, we had to work around physicians, nursing and scheduled tests with every patient.  I was written up and given a "warning" because I was not "touching" enough people during my day.  My productivity was great, but I was not "seeing" enough patients.  Top down philosophy (from CEO) was"be exceptional" to our patients, yet we were not given appropriate time in order to provide "exceptional" care.  This is a big problem with Lee Health, across the board.  Acute, Rehab, Outpatient, AND Home Health.  Every department expects more than what can be mentally and physically provided in order to do quality intervention.  Management is horrible.  They do not help you.  You are on your own.

Top Job Titles	Average Salary
Registered nurse 42 salaries reported	$36.73 per hour
Nursing assistant 7 salaries reported	$17.12 per hour
Customer service representative 9 salaries reported	$17.76 per hour
Registered nurse - oncology 3 salaries reported	$39.09 per hour
Registered nurse - medical / surgical 1 salary reported	$35.50 per hour

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