dispatcher

diesel technician

customer service representative

technician

trailer technician

Leonards Express

What is the best part of working at the company?
Leonard's Express is an absolute stand up company. Great new equipment, fantastic maintenance on their equipment and very friendly. They have a driver advocate and they take your concerns seriously. I never had any but they called me several times during the 1st 6 months to ask if I had concerns. If you need to get home they'll get you home. Their pay is great and you can get plenty of miles. I drive in all weather all the time but I know a lot of drivers don't drive in the snow for this company and they don't require you to. I drove coast to coast. I live in Spokane Washington and I had loads to Miami Florida and Bethlehem Pennsylvania often, coming back to the West Coast. They were voted by the drivers best company to work for several years. An anonymous servey by a 3rd party I can't remember the name of the firm. They do all the trucking companies. Good health insurance, kind dispatchers, consistent loads, new trucks, good home time and either regional or long haul. You would have a hard time finding a better trucking company. 

What is the most stressful part about working at the company?
I was never stressed. If you have mechanical issues they get you taken care of fast. They have their own app that is very user friendly and you can see your pay before you get paid. 

What is the work environment and culture like at the company?
Friendly, helpful and very safety conscious. They have prepass and they have one of the best safety scores for a company that size 

What is a typical day like for you at the company?
Pre trip, drive and make that money

Leonard's Express is a great employer to work for.  They are very transparent with the money you can make while a part of the team and they really do foster a family environment in their offices.  The pay is excellent and they offer great bonuses on top of the pay.  Add to this a great package which includes paid holidays, paid vacation (after the first year), and a 401K plan.  They also offer their employees a health plan including medical, dental, and/or vision.  Oh, and they also provide employees a no cost life insurance policy and AFLAC.

For me the best part was how military friendly they are.  They actually recruited me off of a military job posting board.  I never submitted anything to them, they found me!  Many companies I have interviewed with before I took a job with Leonard's took issue with the number of times I had changed jobs during my last eight years in the Air Force.  Only here at Leonard's did they actually look at my record and ask the question, maybe he was just promoted to better jobs.  True.  I had, but also part of this was my deployments, new assignments and the like.  Something all veterans can identify with.

In fact Leonard's is trying to get more veterans in the door now.  They brought me up to the HQ in Farmington, NY to talk about how they can reach out to more veterans.  They recognize our dedication on and off the job.  I really hope if you are a veteran that you will give Leonard's Express a call to see if they have an opening for you!

I was hired here under the pretense that I would be a doubles driver turning Chicopee mass out to Farmington NY and back, home daily 5 nights per week with weekends off, 2500 gross per week, at least that's what the 'recruiter' told me (he didn't even know where the home terminal was, so I'm very skeptical). In orientation that changed to 3 doubles turn runs per week, home every other day for 2250 gross (750 per turn), still a good deal considering one way is about 5 hours and the start times are relatively similar. Well fast forward to 6 months in now, I haven't made a single full paycheck because I haven't pulled doubles for a single full week. Most of the work I'm doing has been local p/u and deliveries for 250/day which I did not sign up for, or a single trailer trip or to NY and bring one back the next day. This week my paycheck was less than 500, mind you I live in the midst expensive region in the US so that's hardly enough to buy food.  That being said, most drivers do love the company, and overall they are a good company. Driver amenities are very nice, there's a nice lounge with leather chairs, a nice workout facility, the office break room is tidy and organized with store style fridges full of food and drinks, the staff is friendly and very easy to deal with, the dress code is casual. The equipment is well taken care of by the shop. If you're going to work here, don't believe what you're told and read the paperwork before you sign anything. 

The culture at Leonard’s is unlike anything I’ve experienced in my professional life.  We use programs to teach business philosophy and interpersonal communication to strengthen our internal relationships and create a united front when collaborating with outside agents.  Consistent Myers-Briggs notifications are sent out to help remind us how to best communicate with each other.  We’ve won several awards for categories including: our business ethics, top 100 companies to work for, and top fleets to drive for.  I love that every door is open.  The CEO walks the halls and talks to each of us by name.  The upper management is without the pretention traditionally ascribed to their position.  It’s a refreshing break that the people here act like people; not in the slightest the rigid, bureaucratic corporate stereotype.  The family-forward approach employed at Leonards shines through with the numerous celebrations, gifts, and tokens of appreciation they surprise us with.  The level of respect awarded up and down is palpable, and the mood of the office is typically high spirited.  My position in IT affords me a view of each department and a company-wide level of communication.  I can honestly report that each department is consistently sharing experience and building up new hires to a fantastic standard of effectiveness.  Leonards is hands down the best company I’ve ever worked for.

I haven't worked for Leonard's entirely to long but I have quickly realized it is an amazing company. From the beginning everyone you meet treats you like family. The day goes by quick for the most part and there isn't an ounce of me that dreads coming in to do my job. I love coming in every day. There are challenges as I would assume there are at every job. But its a learning experience, and there is always something you will learn no matter how long you have been here. Days can get hard where you run into a complicated situation but almost everyone around you is more than willing to help you through it. Management is very understanding and will work with you if you need it, which I have always found to be hard at any job I have been at. If you are thinking of coming to work here do it. The hours seemed hard at first coming in but its not as bad as I thought it would have been. 

Some of the day to day workings are antiquated. However, processes have been newly implemented that I feel will help improve the function and flow of our business. 
Company culture as a whole feels limited to those that are outsiders, not apart of the area or community. Could be rectified with actionable implementation of our mission statement across all levels of our business. 
The position I am currently in is one I feel I thrive in, and have been able to bring about changes to the way the position is run. My direct manager is supportive and has a willingness and eagerness to hear out my ideas on how to potentially improve our current method of doing business. This has given me job satisfaction and is why ultimately I choose to stay here at Leonard's Express. I hope that my past experiences and skillset will continue to allow me to create change here.  Can't be apart of the change to make this place better if you're not willing to put in the work. 

Leonard's Express is a family-owned company with the prefect balance of structure and flexibility. As a new employee, I am continuously encouraged to bring new ideas straight to the owners and executive leadership team for training, professional development and marketing, and I've been fully-supported when embarking on new initiatives to support company culture and team development and growth. The open-door policy is definitely in full effect here, at Leonard's.

The staff here is hard-working, ethical, and always looking out for each other. Our people, from techs to drivers, to administrative staff and more, are viewed as the company's greatest asset and treated by management as such.

I am very happy I chose to join the Leonard's Express family, and I highly recommend this company to job seekers.

This company will lie on their drivers. In June 2016, this company called the sheriff dept. and told them that I stole their truck. How can you steal a truck with your luggage and cooler and your food in there? The sheriff dept. searched the truck and even they knew the truck was not stolen. They wasted the local authorities time and I wasted my time driving for them. If there is no evidence to Leonard's Express false allegations, then you can not be charged with anything. This is why they can not keep drivers now, always running the same old tired ad week after week on craigslist. Who ever made the call to the sheriff dept. to pull me over, they probably feel real small about now. They also have a inexperienced planner with no driving experience at all. Never drove a truck in his life. He do not know how to manage the drivers time. Anyway some of you drivers will read this and will still apply here. You will see that you will not make a lot of money driving for them.

Bosses walk around just for normal conversation, they are people we see daily and have a true connection with.  They expect the best out of you without being pushy or rude about it, its always a talk between 2 people, not boss and employee.  Its a trucking company so a true 24/7/365 business but they put the right people in the right positions to make sure you still get you personal time to reset after a hard days work.  You are never alone, there is always someone willing to assist you and make sure the job is getting done, even if you need to work from home for some reason, they will fight right along side you.  Leonard's cares about all of their employees and wants everyone to be successful.  

Management is always willing to lend an ear. It is always helpful to come up with a possible solution to a problem you have before presenting it to management but if you need help or guidance getting there, they are always willing.
Some employees do express their "concerns" a little too loudly though, with no resolution and it can be extremely distracting to do my work.
If you have questions or need extra help with your daily routine, help is always available by direct supervisors. If they do not know the answer, they find out who does or they find out themselves and get back to you.
The flexibility to balance work and home life is always available and you are not questioned when you need time to do something, as long as it does not effect your deadlines or workload.

Top Job Titles	Average Salary
Dispatcher 4 salaries reported	$22.00 per hour
Diesel technician 11 salaries reported	$24.64 per hour
Customer service representative 4 salaries reported	$22.50 per hour
Technician 1 salary reported	$17.25 per hour
Trailer technician 4 salaries reported	$23.50 per hour

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