marijuana budtender

front desk receptionist

general manager

assistant manager

retail assistant manager

Levels Provisioning

I started at a new store that was just opening. Unfortunately a lot of the issues with levels lies in upper management, they pick and choose which employees to hold accountable. People were written up and fired for things other employees also did with no reprimand. Upper management frequently communicates unclearly, leaving a lot of miscommunication and confusion amongst staff, resulting in staff being fired for mistakes that would have been preventable with clear communication.
Several employees were hired in full-time, then without a courtesy call or any type of warning, had hours cut by more than 10 hours each week as a beautiful surprise. This happened while our store was without a GM for nearly 2 months, leaving the staff to fully run the store themselves and take on additional responsibilities without any compensation for it.
Our benefits were also not consistent. It took 3 months to get a discount at wild bills like we were promised. We had PTO, but upper management decided it’s “easiest” if we use it to their convenience by using PTO days before any other kind of days off,  forcing us to use them at their discretion. You also were denied your PTO if you were leaving the company.
I’d requested an accommodation on numerous occasions to be met with absolutely nothing to help me be comfortable and productive at work. On top of this, breaks were NOT guaranteed! I’d gone an entire week without getting a paid break on various occasions.
Policies were constantly changing, discounts were being added and taken away on a daily basis, leaving customers and staff confused and frustrated.
Overall, the only things I liked about working for levels were the bonds formed with coworkers, connecting with my community, and getting free product demos on occasion. I learned a lot about cannabis and love working in the field, but management here is disorganized, inconsistent, and disappointing.
The job is great if you want to stand like a robot at the register and never make a mistake.

My manager and leadership team was great at listening to the team, collaborating ideas as a group and communicating with each team member. I was given a fair opportunity to utilize my skills and training to move up in the company. My advancement was not always easy as it did start to require more responsibilities and hard work but if you work hard show up on time with a clear and focused mindset and continuous improvement they acknowledge hard work and reward you for it. Without any prior experience in the cannabis industry I still was able to advance from entry level to a general manager role all in less that 2 years. I have learned so much in my time with Levels and cant wait to see what the future holds for us!

I have always enjoyed the culture. Most people are pretty easy going and friendly. My co workers are amazing to be around and really help make my job a lot easier as they are very helpful. They all get along well and have even developed friendships outside of work. 

The Hardest part about the job I would say is developing people into future leaders. Getting the most out of someone and showing them where they may need improvement without killing their confidence or taking things personal. Being able to give someone constructive criticism when needed. To make a great leader is to be a great leader. 

This company is trying to be the Walmart of the cannabis business. It wants to take over and delete the competition at the risk to its own workers compensation, benefits, and overall hippieness at the work place. They WILL NOT practice what they preach. Those core values are just words on their wall. They breed the same toxic work culture that's in every retail environment. You get in trouble for over time (even if you are management wanting to keep the store afloat). Insurance has been dangled over our heads for months and months. The amount of margin this company makes money on but absolutely refuses to pay the employees is awful. If you want to move from the floor to to management of any kind to progress in the company. Expect a PAY CUT. That's right. You will effectively be payed less to take on more responsibility. Please support other stores. From what I know everyone at every level is being underpaid and under appreciated. The only ones making any money and with any real benefits comes after you are past GM level. You don't even have insurance if you are if you are on salary. 

I was very excited to begin working for Levels, and at first they were very supportive and helpful. As the company expanded the support and training became much less prominent. When reaching out to ask for support or clarification, and let them know that you need additional help, you are told to “do what you can do, and focus on the sales floor and customers” then you are reprimanded for doing just that. The Area manager will say one thing to employees, then when held accountable by corporate will change his story and back track, leaving you to take the fall.  They are very insistent that retail staff follow policies and procedures, and follow the step by step write up process, yet does not follow the policies or procedures themselves. They pick and choose which employees to hold accountable, writing up and even firing employees for things that other employees do with no reprimand, even when presented with video evidence of wrongdoing. There is an extremely high turn over rate, and very little employee loyalty because of the way they treat staff. 

What is the best part of working at the company?
No perks. Nothing to really say that was positive. 

What is the most stressful part about working at the company?
Lack of customers, no benefits, and the management not caring about you or your time. If you have HR problems, they will not help you. 

What is the work environment and culture like at the company?
They consider their employees to be highly disposable. They will fire you for no reason and the HR woman is a bully. Coworkers can be cool but that is the only thing that keeps the culture since there are limited customers. 

What is a typical day like for you at the company?
Open the store and wait 2 hours for the first customer of the day. Lots of talking to coworkers because there is nothing else to do and everything has been cleaned because of the available free time due to the lack of customers. Lots of walking laps around the store.

The decisions made by Levels corporate leadership during my time with the company were baffling. Lots of promise of resources and training just to turn around and throw everyone into the deep end. The staff at the Mount Pleasant location were great, the sketchy regional manager and the overall inefficiency of the company were the issue. No room for growth or development, leadership will terminate employees they don’t like because they can. Not worth the money or time.

There are shenanigans afoot! Dont trust management. They do not follow protocol for corrective action. They go straight to termination for the pettiest of reasons.

They had 4 terminations in 2 weeks, why such a big turn over in a short time. Up until i was no longer employed i actually really enjoyed my job and going to work. I was blindsided.

The only 2 people with any sort of dignity and integrity in managment at the store I worked at was the AM and GM. 

Management lies, talks the job up to you about how great it is, make it seem like it’s a learning environment. It most definitely is not and management sucks. I would not recommend for anyone to work here ever. Easy money if you enjoy being talked down to by management every single day. Doesn’t matter how big your ticket is for a customer they are NEVER happy and complain that you should’ve and could’ve done better even if you just sold $800 in products to a client! 

High heavy flow of customers. Budtenders are great and can keep their own tips. I was promoted to shift lead quickly and quickly demoted then fired. I was terminated one day and corporate did not professionally/officially tell me until a week later.  I enjoyed working with customers, making sure employees got breaks, and dealt with any product returns or issues. The hardest part of the job is safety. Its a new company, hopefully they can learn from they're mistakes on how employees should be treated.

Management told me to keep my opinion in my back pocket when I offered up suggestions. People smile to your face to stab you in the back. Would get in trouble for not following the rules to a t unless you were a favorite. Short hours, little pay and BARELY any tips. I'm talking MAYBE five dollars a night, which you have to share with the receptionist. Not a great place to work, only plus was one or two of the people I worked with other than that just a big waste of my time and effort.

Top Job Titles	Average Salary
Marijuana budtender 26 salaries reported	$16.00 per hour
Front desk receptionist 17 salaries reported	$15.38 per hour
General manager 16 salaries reported	$63,719 per year
Assistant manager 2 salaries reported	$19.75 per hour
Retail assistant manager 14 salaries reported	$17.71 per hour

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