assembler

welder

territory representative

field service technician

shipping and receiving clerk

Life Fitness

Fitness products are great to work with because they are partly industrial and partly consumer orientated. This means that volumes are good, products must be rugged yet aesthetically pleasing - requiring good industrial design and integration between mechanical, electrical and software engineering. This combination also means that a range of design options await the engineer.

Management only focuses on bikes, cross trainers, treadmills and weight equipment so get used to designing these again and again and again. There is no direction or leadership, so these projects - even simple ones - will go on for years as decisions are continuously revisited. Once someone demands that a project must be finished ASAP, quality goes out the window. The result is continuous quality improvement and cost reduction efforts after a product has been released.

Promotions seem to be politically based, not based on ability or education. The company recently went to a matrix based management approach. This effectively adds another layer of management to a system that was already top heavy. A consequence is that more managers tell the few remaining workers a variety of conflicting tasks while giving managers easy scapegoats when things go very very badly.

Overall I would tell people to stay away from this place. It may be good for a young engineer who wants to learn the lay of the land, before venturing to greener pastures.

Life Fitness is one of the largest fitness product companies in the world, spanning the globe with their reach as a member of the Brunswick portfolio.

As a customer service representative, I am a direct first line of contact for customers of Life Fitness product to request anything from warranty status, part ordering, service tasks, or general inquiries . A typical day sees customers contacts ranging from approx. 45-60 unique scenarios from all walks of Life Fitness customers - both commercial and consumer.

There is a lot of specific product knowledge to learn with a rather steep learning curve. The software is outdated, glitchy, and at best, unresponsive and particular. Management acknowledges these struggles but does not address resolutions to the issues. 

The workplace culture is great and most of the people who work in the call center are genuine people that share a common belief that the processes that we are forced to utilize make the job much harder and much more complicated than it should be.

The hardest part of the job is the mindless repetition that only requires attention to detail. There is no use for critical or strategic thinking and no incentives in place to go above and beyond what is expected.

The most enjoyable part of the job is knowing that this is merely a paycheck and that bigger and better things lie elsewhere for me.

I absolutely loved my job there however after a year of complete dedication hard work and perfect attendance I was let go due to not being able to go to second shift because of my autistic son and being a single parent. They knew this when I came in to the company and reassured me that if I work hard and prove myself it shouldn't be a problem to get hired on to first shift. Lo and behold it wasn't true work for a year with no raise no benefits no paid time off and no holiday pay. Never was late  never complained about working 7 days a week sometimes  took over  when my supervisor  had family emergency, I know 5 different stations / area that I could go to and work at any given time and after working there as long as I did they gave me 4 days notice to find another job not very concerned about their employees and their life outside of work , nor the hard work AND dedication that is given to the company by us as employee's it saddens me! but again I love the work I love the people that I worked with wouldn't trade THAT for anything in the world.
I will truely miss my Co-workers!!

It's a call center job nothing more than that. There are 3 division on the call center floor. Parts, Tech, Specialty. Everyone starts in the same division of parts and then moves on to one of the others divisions depending on how they are working. You would think it is a promotion to move to a new division, but no. There is no raise or benefit changes just an addition in your workload. The entire company treats the call center as the lowest department in the company including the CEO (in my opinion). 

Management has its good managers and bad managers. The bad managers will micro-manage you, but not know any of the workload themselves. The good managers end up getting shut down because the bad managers have formed a high school click with upper management and HR. So nothing is ever done to correct their actions.

The job is easy, the pay is low. Numbers are the only thing that matters to the upper management. They claim quality over quantity, but the entire floor knows this is false. 

The co-workers on the floor with you are the best part of the job. Since most management doesn't know the workload, you will be looking for help from your co-workers instead.

As of rite now late 2017 the moral on the floor is at an all time low.

I would make up quotations for customers and products for the machines, take orders for same and help determine what item was needed if they did not know a part number. I would also schedule appointments for repairs to be made to the machine if they could not do so themselves.

I learned about the different types of exercise machines and why they were needed.

My management was very concerned about the number of calls taken each day and less concerned with the quality of the calls, i.e. helping the customer.

My co-workers were very helpful in assisting me to find the right item when the customer did not have a part number or good descripiton of the product.

The hardest part of the job was looking at the drawings of the machines to find the correct item.

The most enjoyable part of the job was talking to the customers.

Typical day at work is go your assign station and perform your role.

There was really nothing new to learn, everything was pretty much common knowledge as I was in the QA inspection and packing station.

Management is management. They care, but I felt like an outcast from my co. worker as my personality did not blend with theirs. 

Having to work 10 hours Co-workers will make light joke to pass time while seriously working. Every one was friendly and nice as well as willing to help each other when needed.

Hardest part of the job is the 10 hours shift, and in my case being station in a two men station but working alone. Most of the time I can handle the work load, but there are times when two men are needed and I have to handle it along making that portion of the job stressful.

Most enjoyable part of the job and the co-worker. Once again everyone was friendly even though I felt that I did not fit in the culture.

I worked at Life Fitness through a temp service. Let me explain, Life Fitness only hires temps so they can evaluate who they want to convert to a permanent position. I was told it was a 3 month to hire position, The job was easy for me and I out performed my quota daily. I watched other temps that were brought on after me get converted before me. No room for advancement, I watched a great employee apply for several other positions outside the call center, and was told no every time, so he asked them to move him out of the call center or he will quit, they said goodbye. I have watched several good, hard working employees quit because they were trapped in a dead end job. Supervisors did their jobs, they were nice. Co-workers were great. The hardest part of the day was sitting for long periods.

A typical work day varies by the season. sometimes the work load is a little hard to handle, sometimes it's smooth sailing. I have had the opportunity to advance many of my personal skills while working at Life Fitness. The management is, well, management. As with anyone else, they have their good days and their bad. The co-workers understand how to work with one another. A pretty laid back, fun group of people for the most part. I would say the hardest part of the job would be, lack of communication. The most enjoyable part of  the job, for me, would be my co-workers. They always bring smiles and laughs to the people around them!

Life Fitness is going through some cultural changes, once very focused on work life balance - they are now under more pressure than ever to perform financially and grow via acquisition.  

There are ample opportunities to stay physically active at Life Fitness, from their gorgeous gym to running or swim club, table tennis tournaments, fitness classes etc.  But with belts tightening and more demanding goals, there is less time to take advantage of these opportunities depending on where your department/position.

There are great people at Life Fitness but the management can change direction on a dime, causing frustration throughout the ranks as far as priorities and goals.

A good place to work especially if you have goals in mind and are working towards them. I came in with the intention of advancing my career and position by proving my own ethic, performing and constantly striving for solutions while maintaining a people centered and grounded approach. This was recognized and I was given additional tasks and responsibilities, when the opportunity for advancement came up I had already made myself a prime candidate and was able to secure that promotion.

I could almost give a 5 star but the overtime would not allow that.

Top Job Titles	Average Salary
Assembler 56 salaries reported	$21.31 per hour
Welder 34 salaries reported	$22.98 per hour
Territory representative 39 salaries reported	$62,760 per year
Field service technician 17 salaries reported	$65,947 per year
Shipping and receiving clerk 18 salaries reported	$21.91 per hour

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